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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,301 Reviews

1,301 Reviews of Wood Nissan Lee's Summit - Service Center

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May 30, 2025

Always treat me right and does good work! Kolten is great from scheduling to finish! More

by Debbie.gatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words — and we couldn’t agree more, Kolten is a rockstar from start to finish. We’re so glad you feel taken care of every time you visit. Can’t wait to see you again!

May 29, 2025

I have had nothing but a great and fast experience with Wood Nissan Lee’s Summit More

by Candicemcghee05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Wood Nissan Lee's Summit responded

We love to hear it! Thanks so much for the awesome feedback—“great and fast” is music to our ears. The team at Wood Nissan Lee’s Summit works hard to make every visit smooth and stress-free, and we're so glad that's been your experience. Can’t wait to see you again down the road!

May 28, 2025

They are always great to work with! Friendly and reliable, I purchased my 2023 Maxima there and have always been happy. More

by Ptmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you've had such a great experience—not just with your 2023 Maxima purchase, but every time you've worked with us. "Friendly and reliable" is exactly what we strive to be, and it means a lot to hear that reflected back. We appreciate you being part of the family and look forward to continuing to earn that trust every time you visit!

May 27, 2025

I have never had a positive experience at a car dealership especially the service department, until Wood Nissan. My Service Rep Rob Smith is amazing and the team always treated me with respect and More

by jttwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for such an honest and uplifting review. Hearing that we changed your perspective on dealership service means the world to us. Rob Smith is absolutely one of the best, and we’re lucky to have him representing our team with the professionalism and care you described so well. We know that servicing a vehicle isn’t usually anyone’s favorite errand, but it’s our goal to make it feel like anything but a chore. We're thrilled Rob and the team could turn it into a positive experience for you. You’ll always have a respectful, honest, and welcoming place here at Wood Nissan. We appreciate your trust—and we’ll keep working hard to keep it.

May 25, 2025

They were quick to work me in, easy to work with, and kept me informed. What else. Can you ask for. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Now that’s what we like to hear! We’re all about making things easy, keeping you in the loop, and getting you taken care of fast. Thanks for the awesome review—come see us anytime, we’ve got you covered!

May 24, 2025

Always have a great experience at Wood Nissan! They are efficient, speedy and have great customer service! More

by Taylor Jackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

We love hearing that—thank you! Efficient, speedy, and great service is exactly what we aim for, so it's awesome to know we’re hitting the mark. We appreciate you choosing Wood Nissan and can’t wait to see you next time!

May 24, 2025

The staff is a friendly and they have good follow up. They also share different options for you. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the kind words! We’re big believers in giving you options and keeping the experience friendly and stress-free. Glad to hear the follow-up stood out too—our team works hard to make sure you’re taken care of every step of the way. Appreciate you choosing us!

May 24, 2025

Never have any complaints anytime we have service. Love this place and the service people !! More

by melissa hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

This just made our day—thank you! We’re so glad to hear you’ve had consistently great experiences with us. Our service team works hard to keep things smooth and hassle-free, and it means the world that you love coming here. Can’t wait to have you back!

May 24, 2025

In for 40K service quick service been going there since the Blue Springs location closed. More

by mhassler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for sticking with us since the Blue Springs days! We’re glad we could get your 40K service done quickly and keep things running smoothly for you. Appreciate your loyalty—it means a lot!

May 23, 2025

I feel so confident in the service department here. They gave me honest information and made me comfortable with which repairs were needed and which to keep on the radar. More

by JukeOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you felt confident and comfortable with our service team—that’s exactly the experience we aim to provide. Being honest and transparent about what’s needed now versus what can wait is part of how we build trust with awesome customers like you. We appreciate you taking the time to share your feedback, and we’ll be here whenever you need us!