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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,298 Reviews

1,298 Reviews of Wood Nissan Lee's Summit - Service Center

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May 27, 2025

I have never had a positive experience at a car dealership especially the service department, until Wood Nissan. My Service Rep Rob Smith is amazing and the team always treated me with respect and More

by jttwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for such an honest and uplifting review. Hearing that we changed your perspective on dealership service means the world to us. Rob Smith is absolutely one of the best, and we’re lucky to have him representing our team with the professionalism and care you described so well. We know that servicing a vehicle isn’t usually anyone’s favorite errand, but it’s our goal to make it feel like anything but a chore. We're thrilled Rob and the team could turn it into a positive experience for you. You’ll always have a respectful, honest, and welcoming place here at Wood Nissan. We appreciate your trust—and we’ll keep working hard to keep it.

May 25, 2025

They were quick to work me in, easy to work with, and kept me informed. What else. Can you ask for. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Now that’s what we like to hear! We’re all about making things easy, keeping you in the loop, and getting you taken care of fast. Thanks for the awesome review—come see us anytime, we’ve got you covered!

May 24, 2025

The staff is a friendly and they have good follow up. They also share different options for you. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the kind words! We’re big believers in giving you options and keeping the experience friendly and stress-free. Glad to hear the follow-up stood out too—our team works hard to make sure you’re taken care of every step of the way. Appreciate you choosing us!

May 24, 2025

Never have any complaints anytime we have service. Love this place and the service people !! More

by melissa hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

This just made our day—thank you! We’re so glad to hear you’ve had consistently great experiences with us. Our service team works hard to keep things smooth and hassle-free, and it means the world that you love coming here. Can’t wait to have you back!

May 24, 2025

Always have a great experience at Wood Nissan! They are efficient, speedy and have great customer service! More

by Taylor Jackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

We love hearing that—thank you! Efficient, speedy, and great service is exactly what we aim for, so it's awesome to know we’re hitting the mark. We appreciate you choosing Wood Nissan and can’t wait to see you next time!

May 24, 2025

In for 40K service quick service been going there since the Blue Springs location closed. More

by mhassler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for sticking with us since the Blue Springs days! We’re glad we could get your 40K service done quickly and keep things running smoothly for you. Appreciate your loyalty—it means a lot!

May 23, 2025

As always, wood Nissan service personnel were quick to help me and service was complete in a timely manner. More

by Nbk2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We love hearing that our team was quick to help and got you back on the road in no time. That’s the kind of service we strive for every visit. We truly appreciate your continued trust in the Wood Nissan team!

May 23, 2025

I feel so confident in the service department here. They gave me honest information and made me comfortable with which repairs were needed and which to keep on the radar. More

by JukeOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you felt confident and comfortable with our service team—that’s exactly the experience we aim to provide. Being honest and transparent about what’s needed now versus what can wait is part of how we build trust with awesome customers like you. We appreciate you taking the time to share your feedback, and we’ll be here whenever you need us!

May 21, 2025

Good service very quick and efficient. Offered options and made recommendations. Overall good experience imo More

by jonheath1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We're glad to hear our team kept things quick, efficient, and full of good options—just the way it should be. Appreciate you taking the time to share your experience, and we hope to see you again soon!

May 19, 2025

The service that I received was , they greeted me , was sincere, told me what exactly they were going to do , performed the work they said they would do . Service was done in less time than they said . I w More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth and positive experience with our service team. From the warm greeting to getting the job done faster than expected—we love to hear it! We’ll be sure to pass along your feedback to the team. We look forward to keeping that level of service going strong at your next visit!

May 23, 2025 -

Michael responded

I will always bring my wife’s car to this place they are fast , friendly and efficient