Woodhouse Place Hyundai

Nissan service - Brandon was awesome! On a long roadtrip I started hearing metal to metal scraping, so I knew I needed new brakes. I just didn't know if I needed new wheel bearings or any On a long roadtrip I started hearing metal to metal scraping, so I knew I needed new brakes. I just didn't know if I needed new wheel bearings or anything else along with new brakes. As soon as I returned, I pulled into the Nissan Place service bay and talked to Brandon. He asked ME if I knew which brakes were bad! An open conversation between customer and adviser is just a fantastic way to start. I didn't need anything else, just brakes on my Armada, and off I went. I was treated fairly, and will take all my cars to Brandon (not just the Nissans). More

Dodge Truck You guys were very informative and helpful! I was very happy with how they worked with me and kept me informed through text messages and such. You guys were very informative and helpful! I was very happy with how they worked with me and kept me informed through text messages and such. More

Good experience! My rep was helpful, quick to respond and took very good care of me. I left the car overnight for an oil change and picked it up the next day. My rep was helpful, quick to respond and took very good care of me. I left the car overnight for an oil change and picked it up the next day. More

Quick, easy and professinal! One of the best places to get your vehicle serviced. Nice lounge to sit and chill while waiting and the service rep provided regular updates. Overall One of the best places to get your vehicle serviced. Nice lounge to sit and chill while waiting and the service rep provided regular updates. Overall a good experience. More

Great! My salesmen was transparent with me which I greatly appreciate! I felt that I was being listened to and not just being put in a car that the salesm My salesmen was transparent with me which I greatly appreciate! I felt that I was being listened to and not just being put in a car that the salesmen wanted to sell! More

Had an amazing experience buying our vehicle. Our salesman was knowledgeable and great to work with. I would go back and buy another from him and Woodhouse Hyundai of Omaha. salesman was knowledgeable and great to work with. I would go back and buy another from him and Woodhouse Hyundai of Omaha. More

This Review Was Earned I commend Danny, Dominic and John at the Woodhouse Hyundai of Omaha store for enduring what most would consider one of the most unfortunate situations I commend Danny, Dominic and John at the Woodhouse Hyundai of Omaha store for enduring what most would consider one of the most unfortunate situations you could experience as a consumer and a dealer---A Lemon. What could have turned out to be a confrontational situation was handled patiently and professionally. I know that in a car dealership, sales volume drives everything. However, I believe that Danny, Dominic and John also realize that service is what keeps people coming back. Each of them, in their own capacity provided exceptional service. Danny upheld his duties in the sales department and when things went horribly wrong, he hung in there and brought in the right people to satisfy our disappointment as best he could. Dominic helped direct communication with Hyundai Corporate in California and didn't leave us on our own to figure it out. Dominic put us in touch with John who as the Service Manager took care of our immediate needs, that being providing us with a courtesy car until we were able to get a replacement vehicle. John arranged to have this vehicle delivered to our house, which is approximately 180 miles one way from Omaha. We drove this vehicle for over a month with there never being pressure that they were going to come get the vehicle and leave us in a lurch. Maintaining an open line of communication is important when dealing with situations such as this. We demanded open communication and I would say for the most part, we never felt left in the dark. We understand that business goes on and that there are always other areas demanding their attention as well. We understand that this is a long review and given the situation felt it demanded appropriate attention. In the end, we felt valued as customers of Woodhouse Hyundai of Omaha, we were taken care of from a customer service standpoint and in the end, we ended up with a replacement vehicle that is fulfilling our expectations. More

Friendly & knowledgeable The people working in the service dept. are always friendly. They are very knowledgeable and tell you in words/terms that you can understand. They t The people working in the service dept. are always friendly. They are very knowledgeable and tell you in words/terms that you can understand. They tell you if your car needs additional work and what to expect next time you have your car services (tires rotated). More

Very nice people. Service was quick, people were prompting. No one tried to sell me extra goods. Vacuuming my car was extra nice and so was the free carwash. Deffinatly will come back prompting. No one tried to sell me extra goods. Vacuuming my car was extra nice and so was the free carwash. Deffinatly will come back More

Josh, and the Woodhouse Team take good care of us! I have written this numerous times. We have three Hyundais in our family counting my daughter and son's cars. I think we are on 11-12 cars from Wood I have written this numerous times. We have three Hyundais in our family counting my daughter and son's cars. I think we are on 11-12 cars from Woodhouse through the years. Mush thanks to Josh Ridpath should get 5 stars and and Mr. Piatt in the service Department. We believe in them! More