Woodhouse Place Hyundai

Friendly, but did not get what I paid for (and wasn't told) This was only my second visit and I was greeted very warmly the staff. They were quick and efficient. However, I was going in for a tire rotation and This was only my second visit and I was greeted very warmly the staff. They were quick and efficient. However, I was going in for a tire rotation and an oil change. I made sure to mark my front driver's air tire cap with red nail polish to make sure that they actually rotated my tires (my dad had had a recent visit to Buick Woodhouse where they charged him for rotating his tires but didn't). I was originally told that it would take about 45 minutes to an hour and that was fine. But about 20 minutes later, I was told my car was ready to go. I paid and upon leaving, I checked out my driver's side front tire and sure enough, the red nail polish was still on the cap. I said something to the service manager and he checked with the mechanic, who said that they only rotated my passenger side tires because my driver's said had slightly more tread on the front than the back (6 on the front vs. 5.5 on the back I was told). So they kept the tires as is on the driver's side. But I was still charged for a FULL tire rotation and was not informed of what happened until I asked. I can only hope that I actually got my oil changed but I'm not exactly confident of that at this point. Everyone was nice, but I can't help but feel slighted for 1) not being told about the lack of service and 2) being charged the full amount for it. More

They greeted me by name and had my loaner car ready when they put my remote start in my new vehicle. The area was very clean. they put my remote start in my new vehicle. The area was very clean. More

Everyone was very friendly and professional. They were knowledgeable about the vehicle I was interested in! Very thorough. They had exactly what I was looking for. knowledgeable about the vehicle I was interested in! Very thorough. They had exactly what I was looking for. More

Found a great car and made a reasonable deal. Everyone was very helpful and nice to work with. New dealership was very comfortable and close to our house. was very helpful and nice to work with. New dealership was very comfortable and close to our house. More

Jesse Rudloff was phenomenal, made the entire process very easy, and answer all of my questions. Overall love the entire process. I can't beat the high level of service and attention to detail from him! very easy, and answer all of my questions. Overall love the entire process. I can't beat the high level of service and attention to detail from him! Great job, and I love my new car. More

Very friendly Jeff was very friendly and let me know what was wrong with my car. I thought I had an oil leak and I didn't have one. Jeff was very friendly and let me know what was wrong with my car. I thought I had an oil leak and I didn't have one. More

The people are friendly and the rooms are sparkling clean. Everything has the look of a high-quality business. Everyone had clear answers to our questions. clean. Everything has the look of a high-quality business. Everyone had clear answers to our questions. More

They're awesome!!!!! Only have service on our Nissan Rogue done by the professionals. Can't beat the friendliness and service. Always a pleasure to do business with. Rogue done by the professionals. Can't beat the friendliness and service. Always a pleasure to do business with. More

Great experience. Ready for my appointment and quick completion of oil change. Car wash was very detailed and so appreciated. Nice waiting room with many choices of drinks. Service rep did not ask if completion of oil change. Car wash was very detailed and so appreciated. Nice waiting room with many choices of drinks. Service rep did not ask if I had service package so there was a charge which he quickly corrected. Will gladly come back for service. More

Positive Purchasing Experience I have long appreciated the service department at Woodhouse Hyundai. And when it came time to purchase a new car, Woodhouse did not disappoint either I have long appreciated the service department at Woodhouse Hyundai. And when it came time to purchase a new car, Woodhouse did not disappoint either. The clean, state of the art facility is full of friendly, helpful staff ready to help you out. More