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Woodland Motors Chevrolet/Buick/Cadillac/GMC

5.0

1 Lifetime Review

530 Quality Cir, Woodland, California 95776 Directions
Sales: (530) 402-4414

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1 Review of Woodland Motors Chevrolet/Buick/Cadillac/GMC

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January 19, 2017

"Worth the drive"

- Marcus

All I can say is I can't be more pleased with the customer service and work done at Woodland Motors. Richard in the service department, contacted me to let me know why my vehicle was having issues as well as what my warranty would cover. My vehicle was done in a timely manner. Then he took the time to go over the work invoice and answer any questions. This was the complete opposite experience I had with the Kuni Chevrolet service department. I went there first with the same issues. They did not submit the complete job to see what my warranty would cover. I was just told that the job was denied but was not given a reason. Then they told me I needed more than $3000 worth of work and seemed to be upset when I took my car home. I'm glad I decided to take my car to Woodland Motors to get a second opinion. Not only did they fix the issues I brought it in for, they submitted the complete job and found out the warranty would pay for 75% of the job. None of the issues that Kuni alleged were found by Woodland Motors. I left Woodland Motors paying around $600 which $200 of that was the deductible for the warranty. The other were things that were not covered as I had a limited warranty. Woodland Motors service department took care of the issue, saved me money and Richard gave me exceptional customer service. I'll never go to Kuni or recommend anyone to Kuni Chevrolet again. Because of Richard in the service department at Woodland Motors, they have my trust and a customer for life. Give them a try, it's worth the drive.

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Yes
Employees Worked With
Richard
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