Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woody Buick GMC of Naperville
Naperville, IL
1,596 Reviews
Woody Buick GMC: Naperville’s Premier Award-Winning GM Dealer
Woody Buick GMC of Naperville is a family-owned dealership group that has proudly served the Chicagoland area since 1998. Strategically located in the heart of DuPage County, we are recognized as the #1 Sales Volume Buick GMC Dealer in Illinois and the region's leading GM Certified Pre-Owned (CPO) destination for the entire Chicago metropolitan area.
Nationally Recognized Excellence in the Chicagoland Region
Our commitment to "Professional Grade" service has earned our Naperville team the industry’s highest accolades, ensuring you shop with total confidence:
• J.D. Power 2026 Dealer of Excellence: A prestigious national certification for transparency, held by only the top 20% of retailers in the country.
• 2025 GM Dealer of the Year: Ranking our Naperville showroom in the elite top 1% of all General Motors franchises nationwide.
• Chicagoland Leader: Recognized as a multi-year Cars.com Dealer of the Year and CARFAX Top Rated Dealer, serving drivers across Naperville, Aurora, Plainfield, and the greater Chicagoland region.
The "Woody Way" Service & Value
As a premier provider of new GMC trucks and Buick SUVs, we offer full-service financing, leasing, and Certified GM Service to keep Chicagoland moving. Our team is dedicated to providing the best value in the Western Suburbs, anchored by our famous philosophy: If you have a trade, you have a deal!
Our Core Values
• Excellence: We provide a premier experience for every guest, from our modern showroom to our expert service bays.
• Integrity: We believe in honest, upfront digital pricing and fair, transparent trade-in appraisals.
• Community: We are proud to support the Naperville Education Foundation and local initiatives throughout DuPage, Will County, and Chicagoland.
Visit our Naperville dealership at the corner of Ogden & Aurora Ave today to experience the Woody Buick GMC difference. We are here to help you make the best decision for your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,596 reviews
September 14, 2021
At Woody’s GMC a Buick dealership my salesman Brian he’s the best he help me out bad credit and are putting me into a nice vehicle thank you so much Brian keep up the good work you have amazing customer ser the best he help me out bad credit and are putting me into a nice vehicle thank you so much Brian keep up the good work you have amazing customer service skills thank you. More
by DeonG
Employees Worked With
Brain Newcomb
August 30, 2021
Awful service department......awful everything.....Was hung up on 3 times by Marissa who answered the phone and then transferred me to voice mails......Diane and Jeff both did not follow up as I have been hung up on 3 times by Marissa who answered the phone and then transferred me to voice mails......Diane and Jeff both did not follow up as I have been waiting on a new door handle for a 2020 Enclave that I should have been called about over 4 weeks ago maybe longer! Neither cared to follow up. Have been trying to schedule an oil change for days but cannot get thru. No loaner cars. Cannot do valet service which is included in the price. Not sure what happened to the handle. but noone seems to care. Please do not buy cars from here and once you walk out they could care less about helping you. Employee is more interested in talking about politics than following up w customers....Trying to get anything done here is a nightmare....Go ELSEWHERE More
by ik35
Employees Worked With
Jeff, Diane, Marissa, Julian
August 11, 2021
My name is Trace Good. After searching multiple dealerships my wife and I met Phillip Kalitka. He was busy but he found time for us. He sold us the car we were looking for. He is a very friendly a dealerships my wife and I met Phillip Kalitka. He was busy but he found time for us. He sold us the car we were looking for. He is a very friendly and committed salesman. More
by elcamino20
Employees Worked With
Jerry Iverson
August 07, 2021
Thank you so much Tom for helping us on Monday! I greatly appreciated your patience and helping us with my daughter's first car purchase. She is very happy with the Fusion and we will definitely be back when appreciated your patience and helping us with my daughter's first car purchase. She is very happy with the Fusion and we will definitely be back when I'm ready to upgrade my Buick. More
by tobhappy_13
Employees Worked With
tom anderson
July 29, 2021
Stay clear of the salesman Brian Newcomer. he tried to charge us $895.00 for a protection plan claiming it was already on the truck. When it wasn’t. Leval Evans was super nice and got it take care of. F charge us $895.00 for a protection plan claiming it was already on the truck. When it wasn’t. Leval Evans was super nice and got it take care of. Finished buying process with Jacob , see him if you need to purchase a vehicle. Matt was fast and got paperwork done. Too bad they have a salesman that Lies to the customer. More
by Farm girl
Employees Worked With
Brian Newcomb- don’t use Liar
July 22, 2021
Phil Parker was awesome. Very kind and took time to research for my truck to lease. Then looked for a car for my daughter that will be in in a couple of weeks. research for my truck to lease. Then looked for a car for my daughter that will be in in a couple of weeks. More
by jhunt60504
Employees Worked With
Phil Parker, Brian Galloway
July 15, 2021
Buying a new or used vehicle can be quite stressful especially during these challenging times. Phil and Leval made this purchase as well the other 10+ vehicles we purchased from Woody seamless. We have especially during these challenging times. Phil and Leval made this purchase as well the other 10+ vehicles we purchased from Woody seamless. We have found that the difference between Woody and some other dealers is that they strive to earn your trust. And in our case, they have. We have referred several friends and relatives to Woody and will continue to do so. Again, Great job!! More
by Bob G. Naperville
Employees Worked With
Phil Parker, Leval Evans
July 13, 2021
Great Experience! Brian Newcomb was great. We were in and out in record time. I don't think it could have gone better. Next time we are in the market for another car I would not hesitate in contacting and out in record time. I don't think it could have gone better. Next time we are in the market for another car I would not hesitate in contacting Brian over at Woody. More
by Kelly H.
Employees Worked With
Brian Newcomb
