Woody Buick GMC of Naperville

Emailed Mark prior to our visit to the dealership and told him what vehicle/ features/ color we were looking for. As soon as we arrived he showed us the vehicle he pulled based on our request, walked us told him what vehicle/ features/ color we were looking for. As soon as we arrived he showed us the vehicle he pulled based on our request, walked us through all the features top to bottom. Was very thorough and knowledgable about our needs and the features that we were looking for. As soon as we decided to purchase, Jeff worked with us to make sure they were able to get us the payment we needed. Continually ran the numbers for us to make it work best for our budget. When we were ready to sign all our paperwork, Bob took over and was great at explaining the paperwork and our extended warrenty. Overall a great experience with Village. We will definitely be returning for all car purchases. More

We came in looking for a vehicle with 3 rows of seats that would match our budget. Steve was helpful, friendly and went through each choice thoroughly until we found the perfect car for us. Steve is be that would match our budget. Steve was helpful, friendly and went through each choice thoroughly until we found the perfect car for us. Steve is bery courteous, knowlegable anf friendly...not to mention a great sense of humor. Totally unlike any other used car salesman we have met before. We'll reccoment him to everyone! More

Sergio was excellent to deal with and helped us find the right car at a great price. I also appreciated their trade-in deal on my car. Also, the dealership had a large inventory of LaCrosses, which we wer right car at a great price. I also appreciated their trade-in deal on my car. Also, the dealership had a large inventory of LaCrosses, which we were able to test drive and check out all the features. Thanks. More

Tom couldn't have been a better, he put no pressure on me to buy from him. Tom researches above an beyond for what your needs and expectations are in buying a car. I will go back to him the next time I buy a to buy from him. Tom researches above an beyond for what your needs and expectations are in buying a car. I will go back to him the next time I buy a car. I tell all my family and friends about him. Thanks again Tom! -Christy:) More

I was referred in by a neighbor to Phil Parker and he was great. I bought my Sierra pick-up had custom leather installed and it came out perfect! Couldn't be happier. Phil even found an extra rebate for me b great. I bought my Sierra pick-up had custom leather installed and it came out perfect! Couldn't be happier. Phil even found an extra rebate for me because I own a business. I will buy again from Phil and this dealer! More

Tom was a no pressure saleperson who made sure that every question was answered. Prior to arriving at the dealer he made sure I had his contact information and he did not attempt to pressure me to committing question was answered. Prior to arriving at the dealer he made sure I had his contact information and he did not attempt to pressure me to committing to a time. After the sale Tom made sure the vehicle was clean at delivery with an adequate amount of fuel for the return trip home. More

After rating Mark & Jeff with exceptional service to my husband & I... I wanted to add that after the dealership had closed and we were all done with our paperwork... Mark was walking us out and made s my husband & I... I wanted to add that after the dealership had closed and we were all done with our paperwork... Mark was walking us out and made sure we were comfortable. Being a deaf couple.. I asked him about the ONSTAR service and how it would work if we can not HEAR. He took his time and called ONSTAR from our new car and helped us get started. He told me to come back the next day-- they will be installing a TTY device specifically for ONSTAR service and we can read and type back with the device. I can not tell you how much I appreciate Mark taking the time to do that for us! I am so looking forward to being able to have that and not feel at a loss just because we can not hear!! NO other dealer has ever taken the time to help us with something like that. Mark, THANK YOU! We truly feel blessed to know that we have someone we can count on in the vehicle industry! We absolutely LOVE our new TERRAIN!!!!! Sincerely, Donna and Paul Kowalski More

MY HUSBAND AND I are satisfied with this dealer ship we have buoght two car's with them they have good customer service and really good deals the people that work theire will try to help you get the best p have buoght two car's with them they have good customer service and really good deals the people that work theire will try to help you get the best prices. they make you feel like in home!!!!!!! thats why we whent back to purches our second car. thank you VILLAGE BUICK GMC More

My husband and I visited GMC Naperville on Saturday March 26th with the hope of finding a new car for myself. My husband and his family has been working with Andrew "Drew" White for around 10 years and my hu 26th with the hope of finding a new car for myself. My husband and his family has been working with Andrew "Drew" White for around 10 years and my husband had nothing but nice things to say about Drew on the ride to the dealership. We went in looking at either a Acadia or a Terrain, after realizing that the Acadia really wasn't what we were looking for Drew let us test drive a Terrain and we absolutely fell in love with it. From the moment I met Drew he made me feel like I was part of the family, I expressed to him that this would be really the first car I ever purchased for myself. I told him I was looking for a Cyber Gray Metallic color with a sun roof that was all wheel drive and had a V6 engine, Drew went out of his way to find the car which was less than a hundred miles away and went on his day off to pick the car up. If there was any negative thing I could say about our experience at GMC Naperville it had to be the issue with our trade in. We were trading in a 2007 Nissan Xterra with around 86 thousand miles and the trade in manager couldn't possibly underhand us anymore than he did. Thankfully with Drew's determination he got us a price that we were looking for. I can absolutely promise that we will be recommending Drew to our family and friends, and we will be back to see Drew in years to come when we are expanding our family. More

Sergio was GREAT! He came out to great us on a cold, rainy day and knew everything about the Acadia that we bought. He was very helpful without being pushy and I would highly recommned this dealership. rainy day and knew everything about the Acadia that we bought. He was very helpful without being pushy and I would highly recommned this dealership. Sergio was with us until the end and made sure we were happy with our purchase. More