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Woody Buick GMC of Naperville
Naperville, IL
1,408 Reviews
Woody Buick GMC: Naperville’s Premier Award-Winning GM Dealer
Woody Buick GMC of Naperville is a family-owned dealership group that has proudly served the Chicagoland area since 1998. Strategically located in the heart of DuPage County, we are recognized as the #1 Sales Volume Buick GMC Dealer in Illinois and the region's leading GM Certified Pre-Owned (CPO) destination for the entire Chicago metropolitan area.
Nationally Recognized Excellence in the Chicagoland Region
Our commitment to "Professional Grade" service has earned our Naperville team the industry’s highest accolades, ensuring you shop with total confidence:
• J.D. Power 2026 Dealer of Excellence: A prestigious national certification for transparency, held by only the top 20% of retailers in the country.
• 2025 GM Dealer of the Year: Ranking our Naperville showroom in the elite top 1% of all General Motors franchises nationwide.
• Chicagoland Leader: Recognized as a multi-year Cars.com Dealer of the Year and CARFAX Top Rated Dealer, serving drivers across Naperville, Aurora, Plainfield, and the greater Chicagoland region.
The "Woody Way" Service & Value
As a premier provider of new GMC trucks and Buick SUVs, we offer full-service financing, leasing, and Certified GM Service to keep Chicagoland moving. Our team is dedicated to providing the best value in the Western Suburbs, anchored by our famous philosophy: If you have a trade, you have a deal!
Our Core Values
• Excellence: We provide a premier experience for every guest, from our modern showroom to our expert service bays.
• Integrity: We believe in honest, upfront digital pricing and fair, transparent trade-in appraisals.
• Community: We are proud to support the Naperville Education Foundation and local initiatives throughout DuPage, Will County, and Chicagoland.
Visit our Naperville dealership at the corner of Ogden & Aurora Ave today to experience the Woody Buick GMC difference. We are here to help you make the best decision for your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 16 service reviews
October 28, 2025
Good stock on the lot! Mr. Daniel Lorenz (sales representative ) was an excellent help! Will buy.. Mr. Daniel Lorenz (sales representative ) was an excellent help! Will buy.. More
by samanthabraski
January 08, 2025
Excelente servicio al cliente , el vendedor súper amable y atento muy servicial y contesta casa pregunta y atento muy servicial y contesta casa pregunta More
by Nuevoi@yahoo.com
January 02, 2025
I’m beyond happy that I got to work with Rogelio and the excellent service I received. If you're in the market for a new vehicle, I highly recommend reaching out to ROGELIO AND MANAGEMENT TEAM they truly we excellent service I received. If you're in the market for a new vehicle, I highly recommend reaching out to ROGELIO AND MANAGEMENT TEAM they truly went above and beyond to ensure I was completely satisfied. Thank you for making my buying experience so positive! More
by Oscar perez jr
Employees Worked With
Other Employees :
Joey Damore, Will Cosenza, Mario Morath, Evelin Gomez, Louis Gutierrez, Jordan Vieceli
August 30, 2021
Awful service department......awful everything.....Was hung up on 3 times by Marissa who answered the phone and then transferred me to voice mails......Diane and Jeff both did not follow up as I have been hung up on 3 times by Marissa who answered the phone and then transferred me to voice mails......Diane and Jeff both did not follow up as I have been waiting on a new door handle for a 2020 Enclave that I should have been called about over 4 weeks ago maybe longer! Neither cared to follow up. Have been trying to schedule an oil change for days but cannot get thru. No loaner cars. Cannot do valet service which is included in the price. Not sure what happened to the handle. but noone seems to care. Please do not buy cars from here and once you walk out they could care less about helping you. Employee is more interested in talking about politics than following up w customers....Trying to get anything done here is a nightmare....Go ELSEWHERE More
by ik35
Employees Worked With
Jeff, Diane, Marissa, Julian
April 28, 2021
Thank You Kolby When you’re looking to buy a new vehicle Thank You Kolby When you’re looking to buy a new vehicle I would definitely recommend Woody’s GMC and ask for Kolby. From the moment we arrived at t Thank You Kolby When you’re looking to buy a new vehicle I would definitely recommend Woody’s GMC and ask for Kolby. From the moment we arrived at the door he was welcoming and professional. He made the car buying experience comfortable compared to some others dealerships that we had previously visited.. I appreciate that very much. He helped me get a 2019 Buick Enclave and I absolutely love it. I was originally going to go to a different place for a Highlander and I’m happy I did more research and found Woody’s. Thanks guys for making my car buying experience enjoyable. Cresence and Albert More
by cresenceburies
Employees Worked With
Kolby Thompson ( 5 Stars )
January 06, 2021
Woody gmc sold me a defective lease on yukon! Worst customer service. The effort by the mechanic was lazy rude and ineffective. They made me trouble shoot it for them and called me in to put gas in it customer service. The effort by the mechanic was lazy rude and ineffective. They made me trouble shoot it for them and called me in to put gas in it so their employee could drive it home and back all week. What a joke. No followup from sales or service More
by Richtamborski23
Employees Worked With
Jeff Kenner, Brian Galloway, Sevil Begoli, Bob Kuhn, Tom Bertic, George Stoll, Sergio Jimenez, Nick Hoxhalli, Jerry Iverson, Frank Hattrem
September 17, 2020
Salesman at Woody Buick - GMC, Phil was the best. He listened to what I wanted in my next vehicle all the way from the specs and the color that I wanted. Then he searched and found my perfect truck for listened to what I wanted in my next vehicle all the way from the specs and the color that I wanted. Then he searched and found my perfect truck for me. Phil then made the purchase of this vehicle go perfectly for me. Delivery of the truck was super easy he walked me through all the features and answered every question that I had asked him about this vehicle. Jeff in the service department has been great with me as well as Phil. Thank You Woody Buick - GMC, Ronald More
by Ronald D
Employees Worked With
Phil Parker
August 16, 2018
DO NOT trust the night crew at this location Let me first say our experience with our Saleman and the daytime service department crew has always been pleasant. We have purchased THREE cars from t Let me first say our experience with our Saleman and the daytime service department crew has always been pleasant. We have purchased THREE cars from this dealership and for the most part have been very happy. Unfortunately , the night crew at within the Service Department steals the thunder of what I do believe is a great dealership. Every time we have had to bring our car in during the night shift we have experienced a problem and were treated HORRIBLY! The night manager is anything but professional, they never call that evening with an update, they never finish their paperwork so when you call in the next day the girl/woman has to go looking for the paperwork and call you back with an update. There is so much I want to share, but I will leave you with this...DO NOT TAKE YOUR CAR THERE AFTER 3:00PM! Again, we have NEVER had issues with the day time crew and the work they have done. The Night Crew and the Night Manager are not professional AT ALL! More
by Joyful2018
Employees Worked With
Jeff (Night Manager), Pete (Service Writer)
December 13, 2017
CUSTOMER BEWARE You cannot trust any services from Woody Buick, A simple oil change resulted in my front light connector being cutout and the bulb removed. Service s You cannot trust any services from Woody Buick, A simple oil change resulted in my front light connector being cutout and the bulb removed. Service said I have a front light and flasher bulbs that were out. Luckily I refused the repair and took it to my mechanic that has worked on my cars for over 15 yrs. My mechanic immediately called to let me know that the light connector was "cutout" and the front light was not there. I guess Woody thought I would have them do the repair. They wanted to charge me $144 just for the 2 bulbs, not even mentioning the connector they cut out. That would have gotten them another charge to illegally add to the bill. If Woody is cutting out parts to increase simple oil change charges what are they doing to people who have major repairs. There is no way you can know if they are purposely damaging parts or cutting them out to increase their charges. They cannot be trusted. Find another dealer. More
by Nancy F
Employees Worked With
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