Woody's Automotive Group - Service Center

Service Dep't Visit was prompted by "SER4WHD" light coming on and off frequently. Two modules on Trans. were updated very quickly. While there, it was discovered Visit was prompted by "SER4WHD" light coming on and off frequently. Two modules on Trans. were updated very quickly. While there, it was discovered my spark plugs had never been changed in almost 89000 and my Trans. had never been serviced. I asked if these services could be done that day if they had time. They checked their schedule and said they would be able to do both jobs while I was there. The next day the "SER4WHD" light came on and off three times. I called and set up an appointment for the next week. Before the appointment day arrived, the "Check Engine" light came on, stayed on for a couple of days and went off. Both problems were addressed on the day of my scheduled appointment. Other wiring needed to be checked and it was the end of the work day, so we scheduled another appointment for two days later at 8 a.m. The Transfer Case Service Motor was suspect so one was ordered. I was told it could take all day to check the wiring to make sure there were no problems there. My truck went into the shop at 8 a.m., the Transfer Case motor came in earlier than expected and was installed. I asked to see the old, one and the Service Tech. brought it out to show me. It was rusted and corroded and most likely had taken on moisture at some point. They presented me with the bill for repair and it was $10 less than the estimate I was given at the previous appointment. I paid the bill and was on the road home at 11 a.m., way sooner than I had anticipated. All is well. More

woodys is awesome the woodys group are awesome people the will go out of there way to make sure you are 100% happy with whatever your problem is i highly recommend them the woodys group are awesome people the will go out of there way to make sure you are 100% happy with whatever your problem is i highly recommend them to anyone More

service my car Bob and Kelsea are great to work with!! The are so friendly and kind. Go to great lenth to make it a positve experience to get your car worked on!!!!! Bob and Kelsea are great to work with!! The are so friendly and kind. Go to great lenth to make it a positve experience to get your car worked on!!!!! More

Saved our bacon! We were traveling and experienced some trouble with the front wheels. A local person recommended Woody's and I'm glad they did! Kelsea was a bright s We were traveling and experienced some trouble with the front wheels. A local person recommended Woody's and I'm glad they did! Kelsea was a bright spot on a troubled day. She quickly checked the service board and got us in quickly. Bob was able to diagnose our problem and had us back on the road in a very short time! Thanks Woody's, you saved our trip! More

Stellar customer Service My 2016 Jeep had a hiccup first thing in the morning. I did not call ahead, I just pulled into the service center and walked in where I was greeted b My 2016 Jeep had a hiccup first thing in the morning. I did not call ahead, I just pulled into the service center and walked in where I was greeted by Deryk Koenig and Bob Heldenbrand . I wS upset due to car issue and the need to get to work. They were so accommodating and told me they would try to work my car in and gave me a loaner!!! Then throughout the entire day Kelsie called me with updates as to progress. I have worked with Kelsie and Bob once before when a part was recalled on the Jeep. Both of these people are an asset to this business. More

Great all around service I went in to have my car serviced. Deryck was wonderful in answering my questions, and getting my car right in to be serviced. He was knowledgeable I went in to have my car serviced. Deryck was wonderful in answering my questions, and getting my car right in to be serviced. He was knowledgeable about what to expect and how long it would be. He was right on the money when I would have my vehicle back. Kelsea was so nice. She took my car in an kept me informed on the process. Bob did a top notch job on the service, it’s working great! I saw Polly ( hey lady.) An even though she was busy she stopped an seen how things were going. WOODYS went out of their way and met my expectations far beyond what I expected. Thanks again to all of you!! More

Service Kelsea was very helpful and went the extra mile to deliver exceptional service. Communication was great and service was completed quickly. I will defi Kelsea was very helpful and went the extra mile to deliver exceptional service. Communication was great and service was completed quickly. I will definitely be a return customer! More

Service Bob, Kelsea and Deryck are informative with the type of work being done, polite and helpful. Upon arriving they made sure I was made comfortable while Bob, Kelsea and Deryck are informative with the type of work being done, polite and helpful. Upon arriving they made sure I was made comfortable while my Jeep was being serviced. More

Oil change Got me in for my oil change on time and were very professional. Will be bringing my business to their service department from now on Got me in for my oil change on time and were very professional. Will be bringing my business to their service department from now on More

Wonderful I was away from home and needed a new battery for my key fob suddenly. I stopped in and they fixed me up within two minutes and didn't charge me anyth I was away from home and needed a new battery for my key fob suddenly. I stopped in and they fixed me up within two minutes and didn't charge me anything! What a kind thing to do. Thank you so much! More