Wooster Chrysler Jeep Dodge Ram
Wooster, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 17 reviews
Rich and Colin collaborated seamlessly to help me secure an excellent deal and financing within just a few hours. I am very pleased with the entire experience. Abby and Courney went above and beyond to an excellent deal and financing within just a few hours. I am very pleased with the entire experience. Abby and Courney went above and beyond to support my unique circumstances, and their care truly made a difference. Everyone worked together as a strong team, and I am grateful for the outstanding service from the entire group. More
It is with great disappointment that I feel obliged to leave this bad review. I bought a used car online from these folks and paid top dollar for the car because it was listed as being in excellent shape leave this bad review. I bought a used car online from these folks and paid top dollar for the car because it was listed as being in excellent shape. From the day I received it the air conditioning and heater did not work. Also the first time I drove it in the rain the roof leaked badly. They paid to have the refrigerant level checked. but it was full. The issues remain, but after almost a month of getting the run around I was told tough luck, you're on your own. Buyer beware - buying from these guys is at best a crap shoot. More
Eric did a fantastic job getting me my car on Monday. he made it so easy. a big thanks to him and the finance guy also. it was mostly done over the phone and then he personally delivered the car to me. i he made it so easy. a big thanks to him and the finance guy also. it was mostly done over the phone and then he personally delivered the car to me. i love my 2015 bug convertible and it will now join my other ones which are hardtops. i will recommend them to everyone!!!! thanks so much!!!!! Sue Bloom More
Would absolutely recommend. No weird fees, handled remotely and picked up in person. They even gave me a ride from the airport. Knew how to handle tax license and other document No weird fees, handled remotely and picked up in person. They even gave me a ride from the airport. Knew how to handle tax license and other documents. Perfect transaction. More
I took my Ram truck in for a failed manifold gasket. They did a good job repairing it for me. They are always friendly and helpful . The stars are 4 and not 5 because of the price charged. I've been to them did a good job repairing it for me. They are always friendly and helpful . The stars are 4 and not 5 because of the price charged. I've been to them twice and both times the cost was at the very high end of the cost spectrum. Near 600.00 in labor alone . It's not an easy gasket to replace but all over the internet the cost to repair is 300 to 500.00. I'm not unhappy with their work , it's just that they leave you feeling that they got every last dime out of you. More
Gordon Calvin, the man that was serving me and sold me my new truck, ran me and my wifes credit rating through wayyy too many banks without telling us. Like 6-10 banks, didn't even notify us he was doing it, new truck, ran me and my wifes credit rating through wayyy too many banks without telling us. Like 6-10 banks, didn't even notify us he was doing it, we only found out after getting numerous letters from banks we weren't associated with telling us our credit score had dropped now that he had "ran our credit score" through them. Totally messed up. More
Bought and serviced my car there and couldn't be happier! I bought my used pacifica there a month ago from Johnny and have had an excellent experience! Right away my windshield fluid wasn't working, so I call I bought my used pacifica there a month ago from Johnny and have had an excellent experience! Right away my windshield fluid wasn't working, so I called the service department and they got me in within five minutes (as I happened to be down the road at the time) and they fixed it up in no time! (It was just a hose that had come loose.) a week later I noticed that my automatic door wasn't closing every time I used it... sometimes it would pop back open. Once again they were able to get me in with VERY little notice and they had identified the problem, ordered a new part, and washed the car for me within the hour. They were able to fix it three days later when the part arrived. Now my car is still under warranty so I didn't have to pay a cent for any of these things. I have to say I was a little nervous that they would turn me away with my door problem and claim that they couldn't find anything wrong, but instead the service manager told me that he did a little research and found that other people were having this problem. In my opinion they went above and beyond and I'm very happy with the results! More
Bought my first Jeep!! Stopped in to check out a little Jeep Liberty one night with my husband. Sean Nye was leaving to go home, but kindly stayed, answered questions and l Stopped in to check out a little Jeep Liberty one night with my husband. Sean Nye was leaving to go home, but kindly stayed, answered questions and let us go for a test drive. A few phone calls later, I came in to buy my Jeep. (First vehicle I ever bought on my own!!) Sean and Chris made the whole experience pleasant. No pressure or unnecessary xx. Great place to buy your next vehicle. No "Smothering Salesmen", just nice guys there to help. Mary Fankhauser More
Best dealership ever! Best time ever!! Hands down this is the best experience I have ever had at a dealership. My wife came in to purchase a Jeep Renegade, but not just Best time ever!! Hands down this is the best experience I have ever had at a dealership. My wife came in to purchase a Jeep Renegade, but not just any Jeep Renegade, a green Jeep Renegade, did I mention it was "GREEEEEEN" I think they told me it was called Hyper Green. They did not have this particular car with the options my wife wanted on the lot, James Mason and the staff there at the dealership found one that had everything we wanted and we had it the next day! Seriously, they took the time to find us the vehicle we wanted, rather than push us into something close. We actually got what we wanted. James wasn't going to be there the next day, so he handed us over to a very personable and professional young man name Ty. Ty Dave, and Mike had this thing knocked out lightning fast. No pressure, no last minute changes. But hold on, there is more!!! :) They sent us down to the BP station where Ty met us and filled up the car with gas! All in all, with the great staff, and the low pricing you don't have to fight for a better price which means NO STRESS!!! I am a customer for life guys, you rock!! More



