Wright Nissan - Service Center

Kudos to Wright Nissan and their Service Dept Making the appointment online to get my vehicle serviced at Wright Nissan (Wexford) was easy and convenient. The online scheduling tool is use Making the appointment online to get my vehicle serviced at Wright Nissan (Wexford) was easy and convenient. The online scheduling tool is user friendly, and there were plenty of available times to choose. I was impressed with the online scheduling tool. On site, I dealt with Teresa Eichner (Service Manager). Teresa was pleasant to deal with and communicated with my multiple times during the day to keep me posted on progress and offer options with regard to necessary and/or potential repairs. More

Great service and wonderful employees. It felt like I was part of family dropping my Nissan off for the first inspection & recall, Teresa Eichner checked me in and had a loaner ready for me It felt like I was part of family dropping my Nissan off for the first inspection & recall, Teresa Eichner checked me in and had a loaner ready for me to get to work on time. When I came back at the end of the day Teresa explained everything they did and I was back on the road. Very efficient service. More

Great service, polite people and trust worthy. Got the car inspected and ready for a long safe trip. I trust this service dept to do just that, Thanks for a pleasant service trip Judie Barry Got the car inspected and ready for a long safe trip. I trust this service dept to do just that, Thanks for a pleasant service trip Judie Barry More

Very helpful, very friendly and very efficient!!! Teresa and John worked together as a team and made my service issue disappear. Didn't have a spare vehicle available and they helped out with a loan Teresa and John worked together as a team and made my service issue disappear. Didn't have a spare vehicle available and they helped out with a loaner. Thanks guys! More

Great group, wonderful service! We have been coming here for years, and it has always been a good experience. They have always been good at keeping you informed of what is happening We have been coming here for years, and it has always been a good experience. They have always been good at keeping you informed of what is happening and giving you options. Good service is what brings customers back, and they are doing a good job.l More

Fast, friendly, efficient This is my second trip for service, just routine oil change, inspection, but always pleasant and informative employees, efficient and dependable servi This is my second trip for service, just routine oil change, inspection, but always pleasant and informative employees, efficient and dependable service. Highly recommend Wright Nissan! More

Good service sloppy techician Everything was great until I went to get in my car to Leave.. First there was greasy finder prints on the outside of my door, second there was dried m Everything was great until I went to get in my car to Leave.. First there was greasy finder prints on the outside of my door, second there was dried marks of blood on the almond leather drivers seat, thirdly the seat was moved all the way back and reclined and never returned to initial position and lastly there was shoe scuff marks on the inside of my door and trim. I expect my car to be In better condition not worse when I take it to the dealership for service, that's why I take it there.. Very disappointed. More

First time at this dealership This was our first time at this dealership. We brought our 2012 Nissan Rogue in for state inspection. Treated very well by staff. They kept us info This was our first time at this dealership. We brought our 2012 Nissan Rogue in for state inspection. Treated very well by staff. They kept us informed and the vehicle was finished at the time promised. We will be back! Thanks again for making our stater inspection as painless as possible 😂 More

6:49pm July 8 Parked in handicapped spot with handicapped card hanging from mirror. Watched as people came and went. Asked about car and was told it was coming. Parked in handicapped spot with handicapped card hanging from mirror. Watched as people came and went. Asked about car and was told it was coming. After more time passed, I looked out to see my car parked up the steps on the hill. Waited and waited but no one came for me. More people came and went. Finally 20 minutes after I saw the car parked on the hill, the guy hands me (holding a cane) the keys. He points up the steps and says," It is up there." I hold up my cane and point to the handicapped card seen in the window. Asked why it took so long, he said he had to write up a rental. He went and brought the car down to me. To top it off, this email was sent to my Son's email. He was very mad at me because he thought I gave it out. I did not. Don't know how you got it. My email is ibird@juno.com. Please do not send any more emails to my son. Joyce Hoffmann More

Went out of their way to find and solve my problem. Had to take my 2014 Altima for a transmission issue. Some difficulty diagnosing the problem but Theresa in the service department and service manager Had to take my 2014 Altima for a transmission issue. Some difficulty diagnosing the problem but Theresa in the service department and service manager were persistent. Turned out to be the transmission module and when I drove the car home I was happy! They provided me with a loaner vehicle and it didn't cost me anything. I really appreciated not being told there was nothing wrong. I've always been happy with my service at Wright Nissan. More