Wyatt Johnson Subaru

The best experience I have ever had with ANY dealership. Superb service far above my expectations. The 2024 Subaru Forester was exactly what I wanted. Excellent customer service from Michael Pugh in sales Superb service far above my expectations. The 2024 Subaru Forester was exactly what I wanted. Excellent customer service from Michael Pugh in sales! He was friendly, patient, and thorough with explaining every detail and guiding me through the process from start to finish. This was a 5 star no pressure deal from start to finish. These are my go to car guys now and I recommend them (especially Michael P) with no reservation. More

Twice I’ve taken my car in for a recall. The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable to local anyone so a msg was sent, 4hours later I called again and once again they were unable to locate her, So a second msg was sent to her and the managers, 3 hours later I called to find they had closed for the day and would need to call back in the morning. This dealerships service is so subpar I would give negative stars if possible. So buyer beware, Find a different dealership, After the sale they really could care less about you and your needs. More

Failed to rotate tires when they said they were for service. Disappointing to discover! Service assistant assured me and said he talked with Tech who said he rotated tires. 1 tire was marked because of service. Disappointing to discover! Service assistant assured me and said he talked with Tech who said he rotated tires. 1 tire was marked because of nail removal and that tire was in same position!! More

My wife and I had a great experience working with Lucy to purchase our vehicle. She always took care of us and never left us feeling like she wasn't working for us. Highly recommend working with Lucy. purchase our vehicle. She always took care of us and never left us feeling like she wasn't working for us. Highly recommend working with Lucy. More

Service department is inconsistent in what they tell you. Three different people told me three different things, which makes you question the honesty of their work. I do not recommend them at all and I’ve be Three different people told me three different things, which makes you question the honesty of their work. I do not recommend them at all and I’ve been a customer for years. I will drive a little further on into Nashville to receive quality service. More

I've got to say, I was NOT looking forward to car shopping. In fact I put it off as long as I possibly could. But I was fortunate enough to meet Chad Emerson when I arrived at the dealership and he shopping. In fact I put it off as long as I possibly could. But I was fortunate enough to meet Chad Emerson when I arrived at the dealership and he quickly changed my attitude. He made me comfortable right away. Not pushy at all and I didn't feel like his pleasant attitude was a just a put on to sell a car. He was patient with my indecision and he had the knowledge that helped me make one that I am thrilled with. He made the whole process actually enjoyable. That's a first. In fact, everyone that I dealt with at this dealership was very nice and easy to deal with. I was really impressed and I highly recommend it. If you're car shopping, this is a great place to start. And if you really hate car shopping, just ask for Chad. More

Lucy Moore is the best in sales! If you are in need of a new or used car she is helpful and patient with buyers. She answered all our questions and was easy to work with. Highly reco If you are in need of a new or used car she is helpful and patient with buyers. She answered all our questions and was easy to work with. Highly recommend fir a new or used car! More

If there were a way to leave zero stars I would do so. I had an appointment at 2:00. I texted for an update at 3:45 since I was told it would take an hour. I received no response to my inquiry. At 4:00 I I had an appointment at 2:00. I texted for an update at 3:45 since I was told it would take an hour. I received no response to my inquiry. At 4:00 I walked up to the service desk and was told that my car hadn’t even been taken into the shop yet. These people didn’t have the decency to let me know that it would be longer which is what irritated me more than the delay. I can only surmise that they don’t really care about their customers. I am beyond disgusted with this place. This is not the first issue I’ve had with them. If I would have known how they treated their customers, I would never have purchased my vehicle from them. More

Rudy was so helpful and very nice gentleman enjoyed working with this business they are awesome working with this business they are awesome More

#askforBucknerThank you to James Buckner at Wyatt #askforBuckner Thank you to James Buckner at Wyatt Johnson Subaru. Best car buying experience EVER. We appreciate everyone who helped make this a fan #askforBuckner Thank you to James Buckner at Wyatt Johnson Subaru. Best car buying experience EVER. We appreciate everyone who helped make this a fantastic experience! More