Yark Ford

Rebecca contacted me within minutes of my internet query, and made setting up an appointment easy and fast. Alonzo was my salesperson, and he was terrific. He knew what was important to me, and didn't push and made setting up an appointment easy and fast. Alonzo was my salesperson, and he was terrific. He knew what was important to me, and didn't push upsells. He was friendly, knowledgeable and prompt. He and his staff also worked with me to find a package that fit my budget and needs. Justin made closing the deal a snap, told me what i needed to know, but didn't overwhelm with legalese and papers. I went with a Ford Fusion Titanium, and couldn't be happier. There were no "oops" or problems. This was my first Kistler experience and was my first flawless car buying experience with no surprises. More

Tom was very good at explaining what needed to be done to fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, fix my car. I had recently taken my car to another shop for service on the air-conditioning. That shop performed some kind of diagnostic analysis, and suggested I also needed brake lines replaced, but said nothing about fixing other things I knew were due for repair. The other shop made me afraid the brakes might fail if I didn't get them fixed right away. Tome explained that while the lines would eventually need to be replaced, I would get a warning light before it happened and should immediately bring it in for service. I understand cars need servicing and don't exactly mind paying close to $1000 for the various systems that needed to be flushed and maintained, but this would have been really hard to manage if I had just spent $400 to get the brake lines fixed. The other shop did not mention anything about repairs which will prevent serious engine problems if left uncorrected. Thanks Tom for being a knowledgeable friend. More

Tom is an excellent, patient and courteous service writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the deal writer. He is always happy to see me, and I to see him, in spite of my picking on him. I threaten him by promising to bring my bagpipes to the dealership! At my last service, they really bent over backwards to get my Taurus repaired promptly. good work! More

Usually when i arrive for service. I an greeted by Mr Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and s Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and says thank you for your business! That hand shake is always firm the way a man should always shake another persons hand.Recently i was hit with a $1,30.00 repair bill. Over a modjule that was not covered because of being out of warrenty. He could see i was very upset. He deducted the$30.00 shop charge. And gave me a free oil change and tire rotation on my next visit. Mr Ostas truley cares about his customers at Kistler Ford. My name is John Pernia I own a 2003 SVT 10 th anniversary Ford Mustang Cobra. And a 2011 Mercury Grand Marquis. And a 1991 Mercury Grand marquis. So far i am a Kistler Ford customer for life. More

Tom has always accommodate me. He always remembers my name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He mak name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He makes taking the truck in for service more enjoyable! Ben Remer More

Everyone was very friendly; the service was very timely and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 fre and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 free services when purchasing a new car! More

Tom has been my go to guy at Kistler since I purchased my E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests planned work. He keeps a record and when I drop my van off he will tell me what I should also include. He does his utmost to keep me out of trouble. What is important most to me is good records since I don't. I don't want to break down on the road or have sudden issues. Yes there have been times when I have had to tow my van into the shop, but again it is a 2002 I intend to keep going as long as possible. I always go to Tom and he is straight forward and honest with me on needs and tells me like it is. Thanks Tom. Arnold Page More

They always provide quality workmanship that I can trust completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. And thanks to all the people in the service department that make it such a nice place to visit. More

I would definitely buy another vehicle from kistler ford again. my salesman nick was very friendly and straightforward, I would recommend my friends or family to him. and bill the ford tech expert, was grea again. my salesman nick was very friendly and straightforward, I would recommend my friends or family to him. and bill the ford tech expert, was great as well. He took his time explaining the sync system and helping me set up my phone, etc. they did not try to sell me on things I didn't want, and did not play any games with me like some dealerships I've experienced. More

Tom has always given us great service. Hes concerned about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. More