Yark Toyota

We have worked with Rouen/yark for years, and have confidence in your technical work. However, over time we have noticed negativity coming from the in person customer service/write-up staff. They r confidence in your technical work. However, over time we have noticed negativity coming from the in person customer service/write-up staff. They rarely smile, and in fact, appear disinterested and disengaged when we enter. We wonder sometimes if they are interested in our business. More

Encountered a problem. Each member of Yark team (sales, General Mgr & service) worked together and fixed it right away. Solved issue to my complete satisfaction. General Mgr & service) worked together and fixed it right away. Solved issue to my complete satisfaction. More

The staff was very welcoming and helpful throughout my oil change appointment. Let me know that my tires will possibly need to be replaced so having that information was good. Also kept me up-to-date on m oil change appointment. Let me know that my tires will possibly need to be replaced so having that information was good. Also kept me up-to-date on my 60,000 mile service is that are recommended More

Staff seems to really care about you and are really nice. They were also fast and efficient! I would definitely recommend a friend or family member. nice. They were also fast and efficient! I would definitely recommend a friend or family member. More

The Papers said tire pressure was adjusted but it was not done. I did it myself. I am wondering what else was missed. Before bringing the car in I checked the pressure. Coming home I checked again and it w done. I did it myself. I am wondering what else was missed. Before bringing the car in I checked the pressure. Coming home I checked again and it was exactly what I read earlier. More

Very kind and sweet service. Very helpful answers to my questions. Quick and efficient service to my vehicle. All in all, a very pleasant experience. questions. Quick and efficient service to my vehicle. All in all, a very pleasant experience. More

Need to have a car wash, the temp was above 36°.it would make the service a much better experience for thee I drive to support the dealer we have been loyal to for8 years make the service a much better experience for thee I drive to support the dealer we have been loyal to for8 years More

Dave helped with an overhead console light switch. He was helpful. I appreciate his efforts. Thank you! 1 1 1 1 1 1 1 1 helpful. I appreciate his efforts. Thank you! 1 1 1 1 1 1 1 1 More

The video clip from the shop was outstanding. Michelle, my service consultant, kept me posted regarding the necessary repairs and the prices involved. Having had some borderline experiences with the servic my service consultant, kept me posted regarding the necessary repairs and the prices involved. Having had some borderline experiences with the service department before, Michelle is a welcome addition! More

Dealership was clean, service happened quickly Sales Dealership was clean, service happened quickly Sales team when I talked to the one guy was friendly and answered my questions about the supersonic r Dealership was clean, service happened quickly Sales team when I talked to the one guy was friendly and answered my questions about the supersonic red on a corolla hatchback More