Yark Toyota

The service provider was very helpful in take in my car and getting it back to me. She explained to me what work was done on my car. I had my car back within an hour! and getting it back to me. She explained to me what work was done on my car. I had my car back within an hour! More

Reliable dependably, and very efficiently, professional people knowledgeable and very helpful. Explained and answer Pertinent questions about maintenance and preventive maintenance. Gave me good advice people knowledgeable and very helpful. Explained and answer Pertinent questions about maintenance and preventive maintenance. Gave me good advice More

Encountered a problem. Each member of Yark team (sales, General Mgr & service) worked together and fixed it right away. Solved issue to my complete satisfaction. General Mgr & service) worked together and fixed it right away. Solved issue to my complete satisfaction. More

We have worked with Rouen/yark for years, and have confidence in your technical work. However, over time we have noticed negativity coming from the in person customer service/write-up staff. They r confidence in your technical work. However, over time we have noticed negativity coming from the in person customer service/write-up staff. They rarely smile, and in fact, appear disinterested and disengaged when we enter. We wonder sometimes if they are interested in our business. More

After an oil change and tire rotation, I noticed the next morning one of my hub caps was missing. I called a week ago to see if the service guy forgot to put it on and I still have not received a call back. morning one of my hub caps was missing. I called a week ago to see if the service guy forgot to put it on and I still have not received a call back. I will say that they got me right in without an appointment and the whole process was less than a hour, but now I’m missing a hub cap so the car looks silly. Situation was quickly resolved, thank you very much for your prompt response! Review updated to reflect a positive experience, I would recommend this company! More

Staff seems to really care about you and are really nice. They were also fast and efficient! I would definitely recommend a friend or family member. nice. They were also fast and efficient! I would definitely recommend a friend or family member. More

The staff was very welcoming and helpful throughout my oil change appointment. Let me know that my tires will possibly need to be replaced so having that information was good. Also kept me up-to-date on m oil change appointment. Let me know that my tires will possibly need to be replaced so having that information was good. Also kept me up-to-date on my 60,000 mile service is that are recommended More

The Papers said tire pressure was adjusted but it was not done. I did it myself. I am wondering what else was missed. Before bringing the car in I checked the pressure. Coming home I checked again and it w done. I did it myself. I am wondering what else was missed. Before bringing the car in I checked the pressure. Coming home I checked again and it was exactly what I read earlier. More

Very kind and sweet service. Very helpful answers to my questions. Quick and efficient service to my vehicle. All in all, a very pleasant experience. questions. Quick and efficient service to my vehicle. All in all, a very pleasant experience. More

Need to have a car wash, the temp was above 36°.it would make the service a much better experience for thee I drive to support the dealer we have been loyal to for8 years make the service a much better experience for thee I drive to support the dealer we have been loyal to for8 years More