Yates Buick GMC INC.

Took my truck in for couple warranty items, I was frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Mar frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Marriott was great and really went a step above where others had failed, She made me feel Confident in her ability to make sure this type of stuff did not continue happening. Had the truck sold for what I thought was a fair price and I still do, but her commitment to me that things would change made me keep my truck and continue my relationship with Yates. Yes the work was all done and done correctly just not the first time. Thanks again Charity You really did make a difference for Me. More

I brought my vehicle in for service and Ashley took great care of me. She stayed in contact with me and explained everything that needed to be done. She is friendly, knowledgeable and professional. care of me. She stayed in contact with me and explained everything that needed to be done. She is friendly, knowledgeable and professional. More

Both bought my car and have my service done at Yates in Goodyear and the experience is a pleasure. Having the service at Yates has been a pleasure, Ashley Salinas knows her subject, is on time and very po Goodyear and the experience is a pleasure. Having the service at Yates has been a pleasure, Ashley Salinas knows her subject, is on time and very polite, in other words a pleasure to work with. More

This was our second vehicle from yates, everything went smoothly and was an absolute pleasure working with Robert Griffin. Due to recent events we had to upsize vehicles, now we are in love with our 2020 T smoothly and was an absolute pleasure working with Robert Griffin. Due to recent events we had to upsize vehicles, now we are in love with our 2020 Traverse!!!! Thank you so much Robert and Yates GMC!! More

I’m really happy with the experience while I was there and I like the customer service they were all polite and helpful! I’m happy to drive 2022! and I like the customer service they were all polite and helpful! I’m happy to drive 2022! More

so let me tell you what happened with me in this dealership and their Ghost cars. so we apply for a 2016 Jeep they ran the numbers we were approved and somehow the jeep was taken to auction without dealership and their Ghost cars. so we apply for a 2016 Jeep they ran the numbers we were approved and somehow the jeep was taken to auction without anyone knowing so then they pointed us to another 2012 Jeep which wasn't on the lot either we ran the numbers I sat down and waited 2 hours to sign, I left my deposit and I was told that the jeep was going to be to given to me two days after I signed which was a Wednesday. I originally was told that the vehicle needed an oil change and then two days later I was told the vehicle had electrical issues and then now today I was told that there was something wrong with the head of the vehicle so they wanted to unravel the deal but come to find out they were sending pictures to my wife for a new Jeep a 2018 and they were trying to put us in that jeep anyone who buys a vehicle from this dealership beware they have no idea what the xxxx they're doing also they're so excited that they sold 250 vehicles in one month but the two vehicles they sold us weren't even on the lot. right now I'm searching attorneys if anyone knows of any attorney that I can talk with that I can I'm going to hold this company accountable for what they did they misrepresented the vehicle they bate and switched us and I'm sure there's other xxxx they did that I really can't pinpoint. xxxx YATES GMC!!! Never again. and if anybody reads this and gets deterred from buying a vehicle from then I'm glad I hope I can deter as many people as possible from buying any vehicles from this company ever again they are shady characters Beaynth ll, Dale and Brent beware of all of them all More

My wife and I just bought a used truck from Yates. The sales team couldn't have been more helpful. We are thrilled. Thank you! sales team couldn't have been more helpful. We are thrilled. Thank you! More

Had a deal with a salesman and dealership for a particular high sought after used vehicle. Filled out all proper paperwork with for financing a portion of vehicle and even left C/C info for a depos particular high sought after used vehicle. Filled out all proper paperwork with for financing a portion of vehicle and even left C/C info for a deposit to secure vehicle for me until I could make it down on Friday. Even got text msg's from dealership confirming my appointment date/time. Salesman continued to call me throughout the day as we progressed the process. Finally towards end of day they were trying to get me down immediately to finalize deal even thought we had confirm via phone call and text msg for Friday after I was released from duty. Location is over 3 hours away from where I'm stationed which is why I planed for Friday and filled out paperwork and left C/C info to confirm purchase. After pressure from Dealership I was going to make long drive after work on 4/7/21 to make sure I got this vehicle even thought I had already scheduled and confirmed for Friday. Dealership sold vehicle even though I submitted loan paperwork and left C/C information to secure and confirm purchase for Friday 4/9/21 when I was able to make the drive down. I even spent additional funds to run vehicle history report after confirming I was gonna purchase vehicle. David was great salesperson to work with but dealership was actively working to sell vehicle I confirmed purchase and filled out finance paperwork for. More

Christian Rose was excellent, he help my mom with the purchase of he new vehicle, thank you so much. I will refer him all my friends & family purchase of he new vehicle, thank you so much. I will refer him all my friends & family More