Yemm Chevrolet Buick GMC - Service Center
Galesburg, IL
121 Reviews of Yemm Chevrolet Buick GMC - Service Center
Excellent customer service! !!! Staff very pleasant from the time I made the appointment, while waiting for my service to be completed, to the technician who performed the work. !!! Staff very pleasant from the time I made the appointment, while waiting for my service to be completed, to the technician who performed the work. Highly recommend this dealership!!! More
Yemm has excellent customer service, and I feel like they take care of me and my cars. I like their inspection service so they find problems before I experience any on the road. take care of me and my cars. I like their inspection service so they find problems before I experience any on the road. More
Things didn’t get off to the right start. The first time I sent my car in to discover why it wouldn’t start, they had me pick it up claiming it was finished but with parts still disconnected The first time I sent my car in to discover why it wouldn’t start, they had me pick it up claiming it was finished but with parts still disconnected under the hood and incorrect information and my car drove home but failed to start ever again and I was back to square one. I reached out and was connected to Michelle, a service team member. Michelle ensured things got turned around! She courtesy towed my car back, had it reevaluated and fixed the issue at no additional charge. She was kind, patient, and really took the time to make sure I was back on the road again. I am pleased with her service and would have my car repaired there again specifically because of Michelle’s excellent customer service! Thank you Michelle!!! More
Yemm service department is wonderful. The gal yesterday was helping an elderly woman with her Jeep. She was very kind and considerate of her Jeep not starting. My Jeep service was perf The gal yesterday was helping an elderly woman with her Jeep. She was very kind and considerate of her Jeep not starting. My Jeep service was perfect as always! Yesterday I told my daughter when she needs her next oil change, she should go to Yemm, or for services she may need on her Dodge Ram pick up. I told her they have a great service department. More
Very accommodating to get me in when my AC unit wasn’t working, got parts ordered and waiting to install when they come in. Thanks working, got parts ordered and waiting to install when they come in. Thanks More