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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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February 15, 2021

Great service and professional staff, bought my vehicle in 2014 and other then flat tire repair it has only been to Yonkers Kia for any service More

by mtorr721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 15, 2021

I am highly satisfied with the service I received. service team is very accommodating and pleasant when working with you highly recommend having your service done here More

by SANDILAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 14, 2021

I am taking care of like I was in a family or long time friends home. Including the outstanding service from the entire company. Not to mention the time was never wasted if I had to wait but never too lo More

by CSINCENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
February 12, 2021

Very satisfied with the service and extremely friendly and knowledgeable staff. A little pricey but you pay for what you get!! Thank you to all that helped me get my car serviced@@ More

by HMINGUELA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Hi HMINGUELA27 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know we hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 12, 2021

My car was taken in for service, I did not go. Service was very good. Waiting area was good, not boring. Service reps were attentive. More

by BOSSLADY119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none listed above
Feb 13, 2021 -

Yonkers Kia responded

Hello BOSSLADY119 - always great to hear positive feedback. We are so glad that you were 😁happy with your service. - Yonkers Kia

February 11, 2021

Incomplete service , paid for service packet ,but has d to pay, fluids were not topped off as agreed in . Day after service windshield washer was empty More

by charmainethomas63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. Please contact our Executive Director immediately to get this resolved. He can be reached at customerservice@yonkerskia.com

February 11, 2021

They took me as soon as I got there. Kept me informed about the status of my car & got me out sooner than I expected. More

by derail126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
Feb 13, 2021 -

Yonkers Kia responded

Hi derail126 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know we hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 10, 2021

It is the second car that I bought in yonkers kia the service and attention is very good, and I want to mention especially to Darlyn Davis for all her attention the service area More

by josecruzrivera1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Hi josecruzrivera1975 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know Darlyn Davis hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 09, 2021

The service department staff are and have always been very pleasant and professional. They are attentive to everyone waiting and keep you updated on status of car. More

by JAYJOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Thank you JAYJOR30. We appreciate your business and look forward to continue taking care of all your vehicles for many more years. - 🙏🏼Thank you for seeing us at Yonkers Kia

February 09, 2021

My review is two fold my five stars are for one person the service manager Alexander. This gentleman is what every service Dept needs desperately More

by Michaelscoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Feb 13, 2021 -

Yonkers Kia responded

Hi Michaelscoca - thank you for the kind words about Alexander. We are proud to have a whole team of people that give quick, knowledgeable service just like him, but he is definitely top-notch! He will be happy when reading your review. 🤝 Thank you for your business with Yonkers Kia.

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