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Yonkers Kia - Service Center

Yonkers, NY

4.4
1,932 Reviews

1,932 Reviews of Yonkers Kia - Service Center

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February 18, 2021

The ladies were helpful however my service took 4 hours while it should’ve been less than 1 hour. AND all the men in the place DID NOT WHERE MASKS. I had to wait outside in the freezing cold. There were si More

by 4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
February 18, 2021

Wear your xxxx masks. This is not something that should be said, yet sadly, here we are. It is incredible that so many people on the floor refused to mask up, exposing their masked co-workers and customers More

by michael.patrick.mccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Darlyn David
February 18, 2021

Darlyn was friendly. Made me feel comfortable and was very transparent with me about the price. Told her it was out of my budget but she was able to help me get my car serviced at a more affordable price More

by carlos93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
February 17, 2021

Friendly and helpful staff as always. Efrain helped me out with an issue I had regarding my license plate holder. Car was out in 45 minutes. More

by omar1989.ov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 15, 2021

Great service and professional staff, bought my vehicle in 2014 and other then flat tire repair it has only been to Yonkers Kia for any service More

by mtorr721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 15, 2021

I am highly satisfied with the service I received. service team is very accommodating and pleasant when working with you highly recommend having your service done here More

by SANDILAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 14, 2021

I am taking care of like I was in a family or long time friends home. Including the outstanding service from the entire company. Not to mention the time was never wasted if I had to wait but never too lo More

by CSINCENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
February 12, 2021

Very satisfied with the service and extremely friendly and knowledgeable staff. A little pricey but you pay for what you get!! Thank you to all that helped me get my car serviced@@ More

by HMINGUELA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Hi HMINGUELA27 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know we hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 12, 2021

My car was taken in for service, I did not go. Service was very good. Waiting area was good, not boring. Service reps were attentive. More

by BOSSLADY119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none listed above
Feb 13, 2021 -

Yonkers Kia responded

Hello BOSSLADY119 - always great to hear positive feedback. We are so glad that you were 😁happy with your service. - Yonkers Kia

February 11, 2021

Incomplete service , paid for service packet ,but has d to pay, fluids were not topped off as agreed in . Day after service windshield washer was empty More

by charmainethomas63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. Please contact our Executive Director immediately to get this resolved. He can be reached at customerservice@yonkerskia.com

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