
Young Chevrolet
Dallas, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Before purchasing the vehicle we agreed on the tpms sensor to be repaired. Per salesman it was. I came and picked it up. 1 day later sensor light came back up. Took it back they supposedly ordered a se sensor to be repaired. Per salesman it was. I came and picked it up. 1 day later sensor light came back up. Took it back they supposedly ordered a sensor then installed it and now still doing the same thing. Service advisor won’t return my calls or respond to messages. Finance department - they didn’t explain everything properly and made it confusing to add a 3k up charge for warranty. Glad i noticed it and we worked it out. Trade in pay off- called many times to inquire about this and never got a call back even after leaving voicemails. I had to get with my salesperson to inquire about it. I have bought many vehicles in the past and The way young chevrolet conduct business is not good at all. I would not recommend it to anyone. Till today I still have not heard from service and my sensor still not working and it was promised to be repaired before me purchasing it. Very disappointed with this dealership.Pedro(salesman ) is the only one that helped me out the best. More
The service department has gone down over the years. Not as forthcoming with information as they used to be. I had to call too many times myself for updates. I also believe my car was not diagnosed prop Not as forthcoming with information as they used to be. I had to call too many times myself for updates. I also believe my car was not diagnosed properly but I was told certain things needed to be done that didn’t fix the problem. Took the car to two other different mechanics and was told something the deal ship never said. This cost me thousands of dollars unnecessarily. More
Michael was very helpful since the day i called. He was very explanatory on what a recall was and time it was going to take to get seen. Very great customer service. He was very explanatory on what a recall was and time it was going to take to get seen. Very great customer service. More
Easy to make appointments and drop off. Love to take my vehicle here. Tells me exactly what is wrong with vehicle. Love to take my vehicle here. Tells me exactly what is wrong with vehicle. More
Everything was good. Michael communicated everything to me so that I knew all my options Michael communicated everything to me so that I knew all my options More
Good service took little bit longer but Good Good hrs Good customer service and patience Good customer service and patience More
Only went above and beyond things he had to doing well be bringing my car back to Youngs because of olly bringing my car back to Youngs because of olly More
Easy and fast service. I was able to get what I wanted without any hassle. I was able to get what I wanted without any hassle. More
This was the worst interacting I've ever had at Young Chevrolet. I had issues that didn't get resolved and they didn't provide me with a clear understanding of what was the issue. I paid 229 for a diagno Chevrolet. I had issues that didn't get resolved and they didn't provide me with a clear understanding of what was the issue. I paid 229 for a diagnosis and the diagnosis wasn't even in the paperwork. More
It took 6 hours to complete a job that should have been done in an hour. Didn’t hear back from the dealership for nine days about two other issues. This was after I called multiple times and sent several done in an hour. Didn’t hear back from the dealership for nine days about two other issues. This was after I called multiple times and sent several emails. More