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Younger Toyota
Hagerstown, MD
1,607 Reviews
**********How does Younger Toyota have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,607 reviews
October 02, 2011
Hi Dave: Thank's for your prompt email regarding Hi Dave: Thank's for your prompt email regarding "my" Rav4! The dealership you-all have at Younger Toyota certainly excells the one that was here i Hi Dave: Thank's for your prompt email regarding "my" Rav4! The dealership you-all have at Younger Toyota certainly excells the one that was here in our area. Everyone at Younger couldn't have been anymore helpful or nicer. And to be sure, you certainly have an excellent, knowledgeable and really savvy sales rep. in your employ---Luis Vivas---who is also personality plus! I csn't forget Cheryl Taylor as she's really good too. I have an appt. on Wednesday at 1PM for the platinum package. Best regards, Joan Clauson More
by Joan Clauson
Employees Worked With
Luis Vivas and Cheryl Taylor, Cheryl Taylor
October 01, 2011
As usual, I was able to schedule my appointment when it was convenient for me. And, as usual, my contacts with all employees was pleasant and positive. The price for the car checkup was great because I h was convenient for me. And, as usual, my contacts with all employees was pleasant and positive. The price for the car checkup was great because I had been emailed coupons for discounts. And the service was so quick that I didn't even have time for donuts and coffee! Thanks, Toyota, for such a good product and thanks Younger Toyota for keeping my 2003 Corolla in such good shape; I continue to get 38-39 mpg on highway driving after almost 150,000 miles. More
by DCatling
Employees Worked With
Theresa, Teresa Harbaugh
October 01, 2011
The employees were friendly and very knowledgeable. It's great that Toyota has a comfortable waiting area with free drinks and snacks! All the extra perks makes it worth owning a Scion! great that Toyota has a comfortable waiting area with free drinks and snacks! All the extra perks makes it worth owning a Scion! More
by novelmat
Employees Worked With
n/a
September 30, 2011
Received a card on Friday from Younger giving the lease rates on several new cars. My husband and I already had a lease and only had a few more months until it was to expire. So we decided to check to see rates on several new cars. My husband and I already had a lease and only had a few more months until it was to expire. So we decided to check to see what Toyoto had to offer. The saleman, Paul Foltz, that met us when we arrived was very pleasant to talk to and he showed us several cars according to make and color of our choosing. There was no high pressure to buy anything, which we really liked. Other dealerships want to keep you and try every trick to get you to purchase from them. I'm thankful that Paul wasn't that way. We felt if we wanted to walk without buying we could have. And for the finance dept. Working with Paulina Ahrens was a pleasant experience also. I couldn't believe from start to finish we were out of there in just a few hours and got a car that we are extremly happy with. It was a pleasant transaction all the way. Thank you Younger. Bob and Scarlet Fellers More
by slfellers
Employees Worked With
Paul Foltz and Paulina Ahrens
September 30, 2011
We particularly find Jason very pleasant and helpful to deal with. He's an asset to your company. Service is timely and complete. Thank you. deal with. He's an asset to your company. Service is timely and complete. Thank you. More
by catherinemelby
Employees Worked With
jason Neiderer
September 27, 2011
I waited for the car to be ready for more than 2 hrs. Then I went to the front to ask if it was ready, and my paper was already in the file... Nobody came to let me to know it was ready and just for tha Then I went to the front to ask if it was ready, and my paper was already in the file... Nobody came to let me to know it was ready and just for that reason I had to wait longer. More
by Sanlena
Employees Worked With
Jason Neiderer
September 26, 2011
This is the third Toyota I have bought from Younger Toyota. Each time they have given me the best deal, best service, the most courteous, professional and friendly help. The oil changes, tire rotations Toyota. Each time they have given me the best deal, best service, the most courteous, professional and friendly help. The oil changes, tire rotations, and car washes for life also influenced my decision to buy from Younger Toyota. I will continue to purchase any future vehicles from Younger. I will recommend to anyone I know who is interested in purchasing a vehicle to check out younger for the best deal. Keep up the good work. Thanks to Younger Toyota and their professional staffI am a very satisfied customer. More
by j.butterworth
Employees Worked With
David Baker and Mark Duvall
September 26, 2011
Made an appointment for service due to a grinding noise and a whistling noise. Grinding noise was found to be a bad water pump and was replaced with no problems. Was given a cost for the service and it w and a whistling noise. Grinding noise was found to be a bad water pump and was replaced with no problems. Was given a cost for the service and it was performed in the time indicated. My problem was with the whistling noise. I had a recall service performed 2 months ago that Scion recommends. This recall when done improperly creates a whistling sound when the vehicle is accelerating. I have brought my vehicle in 3 times due to this whistling problem and I was told there is nothing that can be done for the issue. A quick google search shows that this is a common problem when the recall install is done improperly. Younger still has my business but I will be calling Scion to get the whistling sound resolved. More
by liftngwaght
Employees Worked With
Rhonda
September 25, 2011
they are very helpful and friendly. always there with a smile. i like going because they always make me comfortable and intertaining. lol for my husband it is a toy store the things he would like to a smile. i like going because they always make me comfortable and intertaining. lol for my husband it is a toy store the things he would like to add to the truck. thanks everyone you are great. steve and diana bogle More
by unicornforlove
Employees Worked With
ronda
September 25, 2011
I shopped around before buying my car from Younger. But I came back to Younger because of the Service and Pricing of the Vehicles. My Friends and Family also recommend this Dealership. The sales staff was ve came back to Younger because of the Service and Pricing of the Vehicles. My Friends and Family also recommend this Dealership. The sales staff was very helpful to me with getting me the best price and financing. My salesperson Mr. Gary Cohn was very helpful and friendly and very experienced. Younger is very lucky to have such a experienced sales staff. I am looking forward to getting the best Customer Service at Younger. Thanks so much for being so helpful. Cynthia L. Harvey Smithsburg,Md. 21783 More
by harvey60
Employees Worked With
Gary Cohn, Gary Cohen
