Younger Toyota

Younger employees are very personable. Our vehicle service is always on time and the estimated time of service is usually "right on" or less. We also like the cashier. She is most friendly and takes service is always on time and the estimated time of service is usually "right on" or less. We also like the cashier. She is most friendly and takes time to talk to us, not just take our money. Overall - great place to deal. In this instance, the cost was less than we were originally told, which was a very good thing. We appreciate the honesty, we would not have known the difference (they did not have to charge us around $75 less, but they did). More

I was blown away by the service I received on my Sienna. I received a coupon in the mail for a oil change and other service checks and a free car wash for $14.00 and that is how it all began. I live in Cumb I received a coupon in the mail for a oil change and other service checks and a free car wash for $14.00 and that is how it all began. I live in Cumberland, Maryland and have always had my van serviced at the local Toyota, which now has been shut down, so there is no Toyota dealership closer than 65 miles. I was extremely happy to receive this deal from Younger Toyota, but I never thought the experience would be so good!!! My grandaughter and I decided to make college shopping clothes trip to Hagerstown and I needed an oil change on my van. As soon as we entered the service department, I was impressed, it was clean and neat and I was directed to Jason Neiderer, who was so great, he told me what they would do and said it would take about an hour, then directed us to a beautiful waiting room, with large screen TV and unique coffeemaker, donuts, popcorn and other things. My grandaughter said, "the wifi is awesome in this place". We felt very comfortable during the short wait. I realized that these people cared about their customers. In an hour Jason came and told us our van was done and being washed, he was very nice and professional, he made me feel like, yes, I love this place, I want to come back and I will. I even told Jason "this is 100% better then my old dealership", and the experience was!!! When I returned home, I received a thank you for my business and a list of all the dealership had done on my van, I really appreciate this dealerships service department, I would give them an A+++++++++++++++++ for the the way they handle their business and how the they try to please their customers. I will be back to have my van serviced here, and I will reccomend you to my friends, I trust you, and it will be worth the travel time to have the care you have shown me. Thank you for your service. J. Ruth Strawderman More

WE PUCHASED 2 TACOMA'S ON THE SAME DAY AND WE LOVE THIS DEALERSHIP, JEREMEY, LAURIE, AND CHERYLE ARE THE REASON WE KEEP COMING BACK, WE ALSO LOVE THE GIANT AQUARIUM IN THE SHOWROOM FLOOR, "SHARK TANK" OR A DEALERSHIP, JEREMEY, LAURIE, AND CHERYLE ARE THE REASON WE KEEP COMING BACK, WE ALSO LOVE THE GIANT AQUARIUM IN THE SHOWROOM FLOOR, "SHARK TANK" OR ALSO KNOWN AS THE BATTLE ROOM FOR SALES More

As ususal, my experience at Younger Toyota was a good one. the staff is always friendly, always eager to help and as ususal i'm in and out in no time at all! one. the staff is always friendly, always eager to help and as ususal i'm in and out in no time at all! More

Although Jason did inform me of the cost while I was Although Jason did inform me of the cost while I was setting up the appointment I was caught off guard with the cost of my 30,000 mile check-up. When Although Jason did inform me of the cost while I was setting up the appointment I was caught off guard with the cost of my 30,000 mile check-up. When I purchased the 100,000 mile warranty package I was not figuring on shelling out almost 400.00 dollars more 30,000 miles into that warranty. My other issue was when I arrived Jason was not available so I dropped off my car andtold the person that helped me (unsure of his name)that I would like to speak to Jason so I could arrange the other part of my 30,000 mile check-up. I then went to the waiting area where I sat for over 2 hours without hearing from anyone. I then went out to the service area and inquired about the status of my car and Jason told me he had just got the paperwork and that my car was finished. I would have wrote this off to no big deal but this was almost to the letter the exact same thing that happened to me last time except that my car just in for an oil change and I sat for more then 3 hours with no contact from anyone and when I checked it just getting finished and the paperwork was just getting completed. I did write this issue off to no big deal at the time but I am starting to think I only want to wait one hour in the future before I go check on the status. More

I'm impressed with the level of service and attention. The lease transaction completed on the same day (evening) I decided to get a new Corolla from Younger. The lease transaction completed on the same day (evening) I decided to get a new Corolla from Younger. More

With a 60k maintenance schedule and 4 hours to wait, the service at this dealership couldn't have been better. The time flew by because of the great waiting area and the selection of snacks to choose from. service at this dealership couldn't have been better. The time flew by because of the great waiting area and the selection of snacks to choose from. The service was just as discussed during the appointment and follow up. I also apprectiated the 10% off coupon that I received from Toyota in the mail since this was a major service visit. Thanks again for your time and effort. The car runs great! More

Mark and his team worked flawlessly to make my buying experience a extremely efficient and friendly. They were all very knowledgeable of the product we were inquiring about and were eager to show my wife experience a extremely efficient and friendly. They were all very knowledgeable of the product we were inquiring about and were eager to show my wife and I the details. I will without hesitation refer my friends and acquaintances to Mark and Paul for their car buying needs. I thank all that were involved for their help and look forward to any future interactions with younger. More

I was very pleased with all the people and work done to my vehicle. Rhonda was very attentive and checked with me every 20 minutes or so. She is a Great service person. Thanks a bunch Paul my vehicle. Rhonda was very attentive and checked with me every 20 minutes or so. She is a Great service person. Thanks a bunch Paul More