
Younger Toyota
Hagerstown, MD
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This Services Dept has very few Service Advisors with a friendy personlity. and other Services advisors that have recieved a bad reviews have to make mean comments to customers when they are not even invol friendy personlity. and other Services advisors that have recieved a bad reviews have to make mean comments to customers when they are not even involed in your service. I would not expose anyone to the service department and it looks like it may never ever make any changes!!!! More
It was my first time at Toyota Younger and and went because I got a Letter from Toyota about "SAFETY RECALL NOTICE" . Well, Younger Toyota did the replacement without any cost plus they checked out mor because I got a Letter from Toyota about "SAFETY RECALL NOTICE" . Well, Younger Toyota did the replacement without any cost plus they checked out more things that my car is needing with differents colors (red and yellow) according with the priority for the work has to be done in it.My car was returned to me CLEAN, they washed it! Jason was very nice and I'll come back! Thanks. More
I appreciated the friendly manner in which the service department greeted me for my service appointment. The area was clean and orderly. Waiting room was by far nice and accommodating. The price was reas department greeted me for my service appointment. The area was clean and orderly. Waiting room was by far nice and accommodating. The price was reasonable and the service was performed in a timely manner. I will definitley return for my future service needs. More
I had a hospital procedure the morning our car needed to be towed in. Rhonda took care of contacting tow company and getting repairs quoted and started. By the time I was out of the hospital the repair wor be towed in. Rhonda took care of contacting tow company and getting repairs quoted and started. By the time I was out of the hospital the repair work was almost done. A huge relief to both of us. Thanks Rhonda! More
My service advisor, Rhonda Stambaugh, is wonderful! She get's me in as promised and really cares about me as a customer. The technican's have been great and seem to be tops in their field. I love Younger T get's me in as promised and really cares about me as a customer. The technican's have been great and seem to be tops in their field. I love Younger Toyota! More
I purchased a 2011 Tundra last year from Younger and was very impressed with the building, the staff but most of all Bill Martin who happily greated me with a friendly smile and firm handshake. I told him very impressed with the building, the staff but most of all Bill Martin who happily greated me with a friendly smile and firm handshake. I told him my goal for the visit and was more than pleased on how well he treated me and took the time to make sure I got the vehicle I needed for my family. Over the last year I've been having some car issues with my 1998 rav4 and unfortunately I was placed in the position to trade the Tundra in on 2 new reliable vehicles for my wife and myself. I had no doubts in calling Bill because he is the best saleman I've ever met. He and Mark were both quick to work with me and find a solution to my vehicle needs. Now my wife and I own a new 2011 Tacoma and Yaris. These vehicles are sure to last us for a few years and I'll be sure to come visit Bill when I'm ready for my next Toyota!!!! Thanks Bill Martin!! More
Always a pleasure to deal with Yopunger Toyota. Simple check in, easy to deal with staff who are well informed and are more than willing to answer any question. I never feel pressured into buying/spend check in, easy to deal with staff who are well informed and are more than willing to answer any question. I never feel pressured into buying/spending extra money on any service item, just simple clear information and the decision is up to me. I also like the clean and well stocked waiting area. More
Great Car, Friendly people, would definitely come back again. Really appreciated Rob staying after closing and getting the car ready for me so I could take it home. again. Really appreciated Rob staying after closing and getting the car ready for me so I could take it home. More
I was visiting from FL, and my car needed an oil change. I called two other dealerships, one in WV and another in VA. Younger was able to service my car the day I called. The others had a wait between 2 d I called two other dealerships, one in WV and another in VA. Younger was able to service my car the day I called. The others had a wait between 2 days and 7 days. I rated Younger great for all categories because the service receptionist was very friendly. I especially loved the waiting areas. They were clean, comfortable and zoned for various interests. The refreshment bar was like no other I've ever seen. I was amazed that sandwiches were available. The food was delicious and presented well. The complimentary car wash was another added extra for a travel weary customer. I ended up enjoying the wait for my car!! More
My husband and I had been shopping all day. Luis zeroed in on what we wanted in less than 5 minutes. He went above and beyond to help us by setting up opur bluetooth capabilities and ensured we knew we co in on what we wanted in less than 5 minutes. He went above and beyond to help us by setting up opur bluetooth capabilities and ensured we knew we could call on him if we had any questions. Great Service!!!! More