Younger Toyota

when i arrived and walked in i was waited on right away . they explained what they were going to do and asked if i was having any problems .they then asked me to have a seat .in a short time they came and to they explained what they were going to do and asked if i was having any problems .they then asked me to have a seat .in a short time they came and told me my truck was done and it had a wash job over all very pleasant visit Lee Truax More

Everyone at this dealership treated you with the utmost courtesy - there was no sales pressure - Bill Martin was very knowledgable about the product and did a great job - Dave Carroll, the General Manager courtesy - there was no sales pressure - Bill Martin was very knowledgable about the product and did a great job - Dave Carroll, the General Manager came out and talked to us as if we were repeat customers when this was our first transaction with Younger Toyota - they provide food and drinks for the customers, free oil changes as long as the buyer owns the car and other amenities that other dealers don't offer - we bought - will buy again and will highly reccommend Younger Toyota More

The entire experience was the best we have ever had as far as a new car purchase. Louis, our salesperson, was amazing. The first night we took a test drive and it started to pour down rain. He was ready far as a new car purchase. Louis, our salesperson, was amazing. The first night we took a test drive and it started to pour down rain. He was ready when we pulled into the lot. In the rain, he guided us into a bay. That is exceptional Customer Service! That was only one of many things. He was busy the next day when we arrived , but did not miss a beat and while literally doing two other things, had us on the road for a test drive, in the truck we ended up purchasing, within minutes. He was attentive throughout the entire process. His great sense of humor also made it a pleasure to deal with him. He even kept it with us while we haggled the price, which ended up being even better than expected. Louis is a true asset! Cheryl definitely kept the ball rolling. She was professional,knowledgeable and friendly. Even after a long weekend (Memorial Day Sale) our transaction went so smoothly. Very impressive. Here's the best part. We had purchased our last three Toyotas from Dar Cars. After this experience, you have a loyal Younger customer. Keep up the good work! Michael and Dorothy Haupt More

I love, love, love this dealership! I have moved, but still come back to this one for the great service I receive. This time was pretty much ok except for one thing. When I dropped my car off, I had pr still come back to this one for the great service I receive. This time was pretty much ok except for one thing. When I dropped my car off, I had presented my card for 5% off service that I received when I purchased the car. The woman at the desk told me to show it at the end. When I picked up my car, the bill had not been adjusted for the 5% off. I asked for it to be fixed. The woman at the cashier's desk told me that since no one was in for the service department that day, that it could not be fixed. I asked to speak with a manager or someone who could get this fixed. She said she could call the sales manager, but he would not be able to change the price since he was not in charge of service. Well, he just wrote on the bill, and informed the woman working, that she could take it off. She seemed to understand exactly how to do it, too. You may just want to run it by your cashier employees that they need to be willing to offer solutions for problems instead of saying "we can't fix that". Other than that, I love your service center and will continue to come! More

The experience my husband and I had purchasing our new Corolla was superb. Bill Martin, our salesperson, was helpful, welcoming, and energetic in helping us find a new vehicle. Pauline in finance was fr Corolla was superb. Bill Martin, our salesperson, was helpful, welcoming, and energetic in helping us find a new vehicle. Pauline in finance was friendly and helpful as well. We will definitely be returning to purchase other vehicles. We felt that the trade-in value given to us on our other vehicle was fair, the price for our new one was clearly marked, and every question we asked was answered. We left feeling that we had purchased a good product, at a good price, and dealing with people who were there to serve the prospective buyers as fairly as possible with a smile and a caring attitude. I can not praise the dealership enough. We had done our research on line before visiting the dealership, so we knew what we wanted. Having had a Toyota previously, we knew that the car had a reputation for reliability. We were impressed by the inventory on hand. Also, a friend of ours had purchased a vehicle there and recommended the dealership. All in all, it seemed like the place to go. We were not disappointed. We will be recommending our friends as well. More

Great experience. I really enjoy taking my car in for service. The staff is friendly and willing to make sure you are satisfied. Before any work is done, they come and explain in detail exactly what it service. The staff is friendly and willing to make sure you are satisfied. Before any work is done, they come and explain in detail exactly what it is and why. They have even offered choices in the repair. I will continue to purchase from Younger Toyota. More

Had problems with the vehicle immediately after service. Making funny noise and missing screws from timining belt cover. Called and left messages on Jason's voicemail. No return call. Dealership survery Making funny noise and missing screws from timining belt cover. Called and left messages on Jason's voicemail. No return call. Dealership survery called and I expalined the situation and they said someone would call asap. No one called. Left a message with service manager. No call back yet. More

I am extremely pleased with my new Highlander buying experience. My salesman, Tony Pittillo, was very knowledgeable of the products I looked at which included the 4Runner and Venza, as well as the High experience. My salesman, Tony Pittillo, was very knowledgeable of the products I looked at which included the 4Runner and Venza, as well as the Highlander. I do a lot of research before even entering the showroom and can usually stump car salesmen with one or more questions about their products which they never thought of. Not so with Tony. He was able to answer correctly all my questions, while displaying an uncommon technical knowledge of the Toyota products. He also worked with me to help me decide which options I really needed, and when a selection was finally made, he worked with me in a highly professionally manner to arrive at a mutually acceptable price. On two occasions, the second of which was immediately before driving away my purchased vehicle, I spoke to Tony's sales manager (Todd) commending Tony's performance--one of my comments was "You need to keep that one [meaning Tony], he's really good". I've dealt with several other salesmen at Younger who didn't seem very interested in making a sale--most didn't even ask me my name. Tony is so much different in that he really seems to be interested in making sure the customer has a good experience. During the process, Tony not only knew my name but had a couple of occasions to call me on the phone with followup information or questions. I guess from all this rambling, it is evident that the salesperson is such a key player in assuring that the customer has a good buying experience. Younger Toyota would benefit greatly by having more salesmen like Tony around. More

On friday 20 May my 08 Corolla came in for service. I set up the appointment but sent it in with my stepson because he will eventually have this vehicle when I look for another. My contact was with Dan and m up the appointment but sent it in with my stepson because he will eventually have this vehicle when I look for another. My contact was with Dan and my concern was the engine module which was to be checked out and would take some time. When my stepson arrived on time a female service writer said Dan was busy but she did the write up and said it would take 2 and a half hours. I told him it would take a while do to the engine module. Only 45 min later she said it was done. He questioned her about several items but then said the module would have to be done later by appointment. THAT was why I set this up with Dan. This car is not available all the time so now I am unhappy! More

This was my second service visit, 5000 mile and 10,000 mile service. On both visits tires were rotated. I know this because I follow the recommendation of 35 psi in the front tires and 33 psi in the rea mile service. On both visits tires were rotated. I know this because I follow the recommendation of 35 psi in the front tires and 33 psi in the rear tires. After both service visits the front tires would have 33 psi and the rear would have 35 psi. Obviously service people are not checking or adjusting tire pressure after tires have been rotated. More