Younger Toyota

This time I visited the dealership was wonderful. I have owned several Camry's & except for the last oe, they had all been purchased from Younger. The last dealing I had with Younger was horrible & I went owned several Camry's & except for the last oe, they had all been purchased from Younger. The last dealing I had with Younger was horrible & I went to Darcars in Frederick. I wrote to Brandon Younger, expressing my disappointment with the dealership, too. Then I traded my last Camry for a Honda Hybrid Civic. Excwleent gas mileage, but wanted to return to Toyota again. When I decided to purchase a new cae, I visited several dealerships: Nissan, Honda, Hyundai, & Toyota. I test drove several cars & decided to go with the Elantra or the Prius. I was very pleased with the Prius & with Paul's description of how you defined the price on the Civic. (We originally met Terry & tewt drove the Camry & Prius, but he wasn't in when we decided to go with the Prius, so Paul finalized the deal. This time, we were extremely pleased with the dealership. Am not sure what happened previously. I highly recommend Paul & his handling of my purchase of the Priuas. It's a little overwhelming technologicclly, but I love it right now. Thanks for a wonderful experience this time! Sincerely, Dottie Gonder More

My wife took my 2011 Toyota Tundra in for it's 5000 mile service. I was expecting an oil change but they told her that it was synthetic oil and that oil changes are only needed every ten thousand miles. T service. I was expecting an oil change but they told her that it was synthetic oil and that oil changes are only needed every ten thousand miles. That is very good. I hope that because I get free oil changes for as long as I own the truck that they will always use synthetic oil and not go cheap on me after the 2 year free maintenance that Toyota offered. More

I scheduled my wifes car for an oil change. The night before she hit a curb and flattened the left front tire. I called in the am and informed Teresa what had happened and that we had the small "donut s before she hit a curb and flattened the left front tire. I called in the am and informed Teresa what had happened and that we had the small "donut spare" on the car and was hoping that they could check out everything, purchase and install new tire if needed and ensure that everything else was ok after the oil change. She informed me that they could handle that and they did. I surely appreciated the extra service that was handled on such short notice. More

I picked up my car after a repair and shortly after leaving the dealership, a tire pressure indicator warning light activated. I called immediately to get it fixed. Rhonda said to come by at that tim leaving the dealership, a tire pressure indicator warning light activated. I called immediately to get it fixed. Rhonda said to come by at that time and it would be corrected. So, I went back to the dealership and they added air and reset the warning light. However, after leaving the light came back on again. I called the back immediately. They couldn't schedule me until the next day, of course I had to work that day. So, the warning light is still active. I called in the next day to discuss the issue again and spoke to Rhonda. She scheduled the repair for Saturday. It would be good if the mechanics checked each car thoroughly, including indicator lights, before calling to say the vehicle is ready. I have had this issue before. Also, I have never seen the tire warning/indicator light active in the 3 years that I have had the car. It seems likely to me that it probably had something to do with the work performed. Also, I requested a loaner so that I could get the car issue taken care of ASAP, but was told by Rhonda that one was not available. I would think that Younger would want to fix a tire issue quickly considering the catastrophic possibilities of a tire blowout at 65 miles/hr. I travel 2 hours a day at high speed to and from work. I am not satisfied with the service received. More

My whole experience with Younger Toyota and my 2007 Corolla can be summed up as very disappointing. I believe my car had a problem from around 7,000 miles with a louder than normal whistle/distant sire Corolla can be summed up as very disappointing. I believe my car had a problem from around 7,000 miles with a louder than normal whistle/distant siren that never had a computer diagnostic test done. My windshield was replaced, but didn't help. Finally I was told it was just the motor being in sinc with the other parts and that nothing was wrong. From there I had rattles, vibrations and engine knocking (during stops at red lights) that were pretty much unexplained. At this point my car had approximately 58,500 miles on it and the bumper-to-bumper was long gone. Then my intake manifold was flushed because they thought it was the damper sticking. (My expense) Didn't help. They tightened the air filter. Didn't help. They put some cushioning around the hood area saying something was knocking up against it. Didn't help. Finally my check engine light came on and a diagnostic was done that indicated a leak in the intake manifold gasket. That was replaced. (My expense) and for about a month it was great--no whistle and no knocking. Then it all came back. I had explained all this to the lady who called me asking about my experience at a performance done right before Christmas. She asked what they could do for me and I said at least repay me for the unnecessary flushing of the intake manifold. She said she did not have that authority, but would turn it over to the proper person and I would hear from them definitely. I never received any response. In March I had one more oil change done. When I got a flyer from Younger saying I could get 125% of Kelly Blue Book for my very popular 2007 Corolla, I checked on it. Because a deer had run into my car a couple of years ago, it was considered wrecked and I did not qualify for the 125%. As I talked with this salesman, I asked if the intake manifold was part of the engine and he thought it was. If that is true, I believe those procedures above should have been under warranty. As for the price he would give me for my car, it was way low. As we were leaving, my daughter-in-law (visiting from Florida) realized there was a Mercedes-Benz dealership next door, and she encouraged me to check it out. She has one and loves it. They went way above my expectations and I love my certified preowned 2007 Mercedes. More

My father and I came to Younger looking for an inexpensive used car for me. Since they were paying some and I had to pay the rest, our price range was low. Never the less we were treated just as i inexpensive used car for me. Since they were paying some and I had to pay the rest, our price range was low. Never the less we were treated just as important as a customer who was buying a brand new car, and our salesman Tim was great to us. Whenever the time comes for me to get another car I know I'm going to go back to Younger. More

After having an extremely bad experience at Younger in 2008 that caused me to leave the dealership and purchase my then new Toyota at Darcars, I was very hesitant to come back. However, it had been three 2008 that caused me to leave the dealership and purchase my then new Toyota at Darcars, I was very hesitant to come back. However, it had been three years and I was interested in the 2010 Corolla enough to give it a chance. Anthony (Tony) was my salesperson and he was great. We are in the market for two cars and he was so patient with us as we looked at several used cars in additional to the new car. I appreciated that he made us feel like we were not taking up his time and that we mattered. My opinion of Younger Toyota has changed some for the better. I was very glad that I had spent several days looking at cars, prices, blue/black/manheim prices, and available rebates. I felt that if I had not done so, I would not have gotten a fair price. This is true of every dealership I suppose so I made sure I knew everything I could about what my car was worth and what the new car was worth. More

I have complaint to corporate Toyota about the experience with Younger Toyota. Bad Customer service. Poor treatment. Insulting experience. This will be my last visit to Youger toyota, I will make sure I ne with Younger Toyota. Bad Customer service. Poor treatment. Insulting experience. This will be my last visit to Youger toyota, I will make sure I never stop by the dealer again, waste of time, $ etc.... More

The best new car purchase I've ever had. I was shopping prices, and spoke to Dave prior to coming into the dealership. I asked if he could be competitive with other dealers? His answer was that he was sure prices, and spoke to Dave prior to coming into the dealership. I asked if he could be competitive with other dealers? His answer was that he was sure that they could be very competitve. So the deal was basically done over the phone before I ever arrived at the dealership. The only thing I had to do was pick out the model and color that I wanted. I didn't have to sit in the show room, negotiate back and forth with several trips to Daves office. Tony was a great Salesman, showed me what I wanted to see with a great attitude. Thanks Again, Tim Humphrey More