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Younger Toyota
Hagerstown, MD
1,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,607 reviews
March 28, 2011
I brought my car in at 1 pm for a SCHEDULED APPOINTMENT that was made by Dan Higgins. The appt. was for an oil change and because it was shutting off after 3 seconds of being started. I was told my car wou that was made by Dan Higgins. The appt. was for an oil change and because it was shutting off after 3 seconds of being started. I was told my car would be ready around 3 pm. I called and spoke with Service Advisor: (740) Dan Higgins at 3:45 to see if my vehicle was ready, he said no, he didn't know he was on a time schedule and my car was not ready. He was very rude!! I returned to pick up my vehicle around 4:30, my car still wasn't ready. I asked to speak with the manager, Tony Curtis. I informed him of the way I had been treated by Dan. He said he would have a talk with him. My oil had been changed, but there was no explanation for my car shutting off. Tony said it sounded like it was a mechanical error and not an electrical error. Tony had the technicians conduct a fuel induction service AFTER I arrived to pick up my vehilce. He said some carbon build-up was detected. A can of E.F.I cleaner was put in my fuel tank. My car was finally done around 6:15 pm. More
by tltayl67
Employees Worked With
Dan
March 27, 2011
Anthony was very personable, easy to talk to, and Anthony was very personable, easy to talk to, and answered all my questions. He seemed to be very knowledgeable and made the whole experience has Anthony was very personable, easy to talk to, and answered all my questions. He seemed to be very knowledgeable and made the whole experience hassle free. He displayed a professional attitude, I would purchase a vehicle again from Younger Toyota. Cheryl Taylor was extremely helpful and knowledgeable with the financing. She thoroughly explained the different warranties and made it easy to understand. As promised she followed up with a phone call, very professional in all aspects. More
by ptomak
Employees Worked With
Anthony Patillo & Cheryl Taylor, Anthony Pattillo, Cheryl Taylor
March 27, 2011
The Experence was definity more postive then my prevous visit. Jason was up front with everything and give me all the answers I was after. Jason was very friendly and give me a postive experience. The Serv visit. Jason was up front with everything and give me all the answers I was after. Jason was very friendly and give me a postive experience. The Service Department still needs work thogh which is why I would not Expose any of my friends to this dealership for service!!!!!! More
by blackbeauty
Employees Worked With
Jason Neiderer and Anthony Curtis
March 27, 2011
Overall experience was wonderful, everyone was very professional, having been with this dealer for years and bought cars since my kids were in high school, there were many personnel changes and the ser professional, having been with this dealer for years and bought cars since my kids were in high school, there were many personnel changes and the service is better than ever. There were a few things that needed some attention but was easily rectified by Jill, Mark and Dan who were very approachable, Thank you. More
by anne hewitt
Employees Worked With
Bill Merriman, Mark Duvall,Jill Shelby, Paul, Shannon, Dan Higgins, Dave, Carrol among others, Dave Carroll, Jill Fox
March 27, 2011
The car buying experience at Younger Toyota is always great! I have purchased multiple vehicles from this dealership because of their commitment to customer service I will continue to go back! The staff great! I have purchased multiple vehicles from this dealership because of their commitment to customer service I will continue to go back! The staff is very professional and courteous! Many thanks to Dave Carroll, Mark Duvall, Louis Lee and Cheryl Taylor for making the car buying experience a pleasure. More
by Mary B
Employees Worked With
Mark Duvall, Louis Lee, Cheryl Taylor, Louis L Lee Jr, Cheryl Taylor
March 25, 2011
I have alway had very good service at hagerstown and can only give you a ver4y good report card. I have found that your prices are even better than other derlership in other states (Ga.) were the problem wa only give you a ver4y good report card. I have found that your prices are even better than other derlership in other states (Ga.) were the problem was first started, but time would not permit repaires then. Thank You! More
by gsellman
Employees Worked With
Jane
March 22, 2011
We really appreciated their helpful, presssure-free, and no-surprises approach to selling us a new Corolla. Todd Blickenstaff was professional and honest, and if all their employees are like him, then you no-surprises approach to selling us a new Corolla. Todd Blickenstaff was professional and honest, and if all their employees are like him, then you simply couldn't find a better dealership to visit. More
by plaughner
Employees Worked With
Todd Blickenstaff
March 21, 2011
ROUTINE PREPAID SERVICE APPOINTMENT. I called on Friday and scheduled an appointment on Saturday for this routine service. since they were able to fit me in, I was very greatful. Once I got there, the ser and scheduled an appointment on Saturday for this routine service. since they were able to fit me in, I was very greatful. Once I got there, the servide personnel were courteous and efficient, getting me out of there in about an hour. More
by brawil
Employees Worked With
UNKNOWN SERVICE PERSONNEL
March 18, 2011
Our intention was to purchase a used vehicle, but Salesman Bill Martin pointed out the fact that with zero interest on new purchases, the warranty for new as opposed to used and the length of time we Salesman Bill Martin pointed out the fact that with zero interest on new purchases, the warranty for new as opposed to used and the length of time we keep vehicles, it was really to our advantage to buy new. The entire staff was very friendly, they were not pushy as to trying to sell us something we did not want. Bill was great. He understood what it was we were accustomed to in a vehicle and directed us to a model that had just what we were looking for. Nothing we didn’t need. This is the third Toyota our family has purchased from Younger, but the first new car, so we can safely say that you can buy with comfort and confidence here. We’ll be back! More
by KLBowers
Employees Worked With
Bill Martin
March 18, 2011
My husband and I are very happy with our new Corolla. The sales staff were all very nice. This is my second car from Younger Toyota. I would definitely recommend the dealership to others looking to buy a new sales staff were all very nice. This is my second car from Younger Toyota. I would definitely recommend the dealership to others looking to buy a new or used vehicle. They are very competitive and will try to get you the car you want at a good price. More
by amccusker29
Employees Worked With
Mark Duvall, Paul Foltz, Dave Carroll, Dave Carroll
