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Younger Toyota
Hagerstown, MD
1,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,607 reviews
March 17, 2011
I recently brought my Tundra in to have the frame inspected for rust. Per the dealerhip the truck was found to be ok. So I took my truck to my local Mechaninc for a new timimg belt and Serpintene be inspected for rust. Per the dealerhip the truck was found to be ok. So I took my truck to my local Mechaninc for a new timimg belt and Serpintene belt. He has completed the work and advised me that the rust under my truck is extremely bad. So I would like to give you the oppurtunity to respond . If not I will take futher actions. I am very happy with the Toyota's I have had in the past and would still buy Toyata products at this time, my last truck was a 1990 and I drove it for 13 years before buying the Tundra. I would like to have the frame replaced as the truck is Paid off and I am not in the postion to buy a car at this time. I would appriciate a timely response before I pursue other options. Phone Number is 301-514-3591. Sara J Evans More
by SEvans
Employees Worked With
N_A
March 16, 2011
First service appt. for my new Toyota Tundra. Teresa was very nice and helpful. She knew I was a first time customer as I did not pull up to the service door. She told me in the future to pull right up to very nice and helpful. She knew I was a first time customer as I did not pull up to the service door. She told me in the future to pull right up to the door and they will open the door so I could pull into the service bay. More
by friley
Employees Worked With
Teresa, Teresa Harbaugh
March 16, 2011
I decided to visit Younger Toyota to test drive a 2007 Prius following research into the dealership's reputation. I felt good having read all of the positive reviews, and my experience vindicated that per Prius following research into the dealership's reputation. I felt good having read all of the positive reviews, and my experience vindicated that perspective. Before I even walked through the door, I was greeted by Tim Moats, who was nothing but friendly and professional. Within 10 minutes we were in the Prius and out on the road. Tim never made me feel pressured, and answered truthfully all the questions I had. He was very patient in terms of helping me get the finance I needed, as was Paulina, who I dealt with in this regard. I followed up with Cheryl regarding the financing, who was also exceptionally professional. All in all, Younger Toyota is a terrific operation. They have friendly, professional, accommodating staff, and a super facility with comfortable seating, TVs, complimentary food and soft drinks, and even a Wii! I never felt like I was a target, but rather someone to be pleased. All in all, if you want to get a high quality vehicle from great staff at a good price, check out Younger Toyota. More
by DanOosthuizen
Employees Worked With
Tim Moats, Paulina Ahrens, Cheryl Taylor, Cheryl Taylor, Tim Moats
March 15, 2011
My husband and I have both purchased vehicles within the last month from Younger Toyota. Todd Blickenstaff was our salesman for both of our deals and we couldn't be happier. Todd has contacted us to make last month from Younger Toyota. Todd Blickenstaff was our salesman for both of our deals and we couldn't be happier. Todd has contacted us to make sure we are enjoying our new vehicles (my husband purchased a 2011 Toyota Tundra and I purchased a 2011 FJ Cruiser) and to make sure that we didn't have any questions or concerns. We will return to Younger for future purchases and extend our gratitude to Todd who has been interested in more than just selling us our vehicles. Great salesman and great dealership! More
by skendall
Employees Worked With
Todd Blickenstaff
March 12, 2011
I was impressed with Younger Toyota from the moment I drove onto the lot and asked an employee to direct me to the office I needed. He not only showed me the office building, he told me where and how to drove onto the lot and asked an employee to direct me to the office I needed. He not only showed me the office building, he told me where and how to drive my car into the service area. He even waited to be sure I drove the car to the right place. My service advisor was Rhonda Green. She was friendly and efficient as she wrote down information about my car and answered my questions. This was my first trip to Younger--my husband usually takes responsibility for our cars' maintaince. Rhonda showed me where I could wait for the car and also told me about their free transport service to any place in Hagerstown. The waiting area is large and quiet. There are magazines and several televisions and comfortable seats. Coffee, tea, hot chocolate, donuts and hotdogs were complimentary. I waited there until Rhonda let me know that my 2009 Camry needed a new water pump. She also gave me a time estimate. It would take about 3 hours so I took the transport service to the outlet mall. The lady who drove the van was friendly and gave me the number to call when I wanted to be picked up. When Rhonda called me to let me know the car was ready, I called for the van. The van driver arrived promptly and was again cheerful and friendly. I think both Rhonda and the lady who drives the van enjoy their work. When I returned, Rhonda was again friendly and efficient. She went over the work that was done and sent me to the check-0ut area. The check-out lady was also friendly and efficient. There I received a detailed print-out "Know your Vehicle" along with my invoice. I was glad to find that all the work needed was still under warranity. I did not meet the mechanics, but was happy to find my car had been kept clean. The car is operating well and the coolant is no longer low. I did not check "Great" for any category in which I felt I was not knowledgeable enough to make such a high assessment. I was very happy with the service I received at Younger Toyota and would not hesitate to continue to use their services. More
by Brenda Stanfield
Employees Worked With
Rhonda Green
March 11, 2011
Great service but forgot to recycle odometer warning. Have been using your service since 1990 and it has always been great. It is the reason we buy our car there. would love to have service records avail Have been using your service since 1990 and it has always been great. It is the reason we buy our car there. would love to have service records available online.Also would like Toyota financial to be paperless. More
by bkellermeyer
Employees Worked With
Therisa Harbaugh, Teresa Harbaugh
March 10, 2011
Younger Toyota has very nice and trustworthy people employed there. I have heard that if you go to some place for an oil change, they immediately find something wrong with you car and use the scare ta employed there. I have heard that if you go to some place for an oil change, they immediately find something wrong with you car and use the scare tactics to get you to pay for a new part. This doesn't happen at Younger Toyota. I am greeted by Ronda Green, my service manager, and she takes care of everything. I go inside and make myself at home. Younger has a coffee, sandwich bar with popcorn and other snakes. I really like the coffee bar. Thank you, Younger Toyota. Everyone is nice and very helpful. Your car is returned to you serviced, washed, and ready to go in a very timely manner. Kay Britt More
by RoxyHart
Employees Worked With
Ronda Green and lady at the billing desk
March 09, 2011
Perfectly satisfied with every aspect of my visit to Younger. Had a timing belt installed. Happy with the price. Great value. Honest service. Friendly personnel. Rita Mahoney is listed as the owner, Younger. Had a timing belt installed. Happy with the price. Great value. Honest service. Friendly personnel. Rita Mahoney is listed as the owner, however she willed me her 2006 Camry XLE when I bought her the 2011 Avalon Ltd. Could you put the SERVICE record in my name? Thanks. Regis Mahoney More
by regiboe
Employees Worked With
Bill Merryman
March 09, 2011
From the beginning of the process to actually signing the paperwork, Bill was very helpful and pleasant. He explained what would happen, we didn't have any surprises or sticker shock. The best car buying e paperwork, Bill was very helpful and pleasant. He explained what would happen, we didn't have any surprises or sticker shock. The best car buying experience I have ever had. In the past I have walked away from several dealerships due to overly agressive obnoxious car salesmen or the sales rep that really did not seem to be interested if I purchased a car or not. I would recommend this dealership and especially Bill Martin to everyone. More
by LizaXb1
Employees Worked With
Bill Martin
March 05, 2011
Jason was very helpful with the service on my truck. They did the repair in a timely manner and was ready when promised. They had to order another part that was defective and will have it installed whe They did the repair in a timely manner and was ready when promised. They had to order another part that was defective and will have it installed when it arrives. I was able to drive my truck until my next appointment. I'm very satisfied with Younger Toyota, with their service and their sales department too. More
by yorkiedad
Employees Worked With
Jason Neiderer - service writer, Anthony - mechanic
