
Younger Toyota
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 1,607 reviews
Very professional, huge dealership, friendly staff, they try to give you the best deal with many financing options. No pressure situation, the dealership and cars sell themselves. Large selection, and you try to give you the best deal with many financing options. No pressure situation, the dealership and cars sell themselves. Large selection, and you can test drive a car within 5 minutes of when you walk in. More
Paul and Eric were very friendly, we did not feel pressured to make a quick decision, in fact at no point did we feel pressured into anything we were not comfortable with. When we requested time to pressured to make a quick decision, in fact at no point did we feel pressured into anything we were not comfortable with. When we requested time to speak amongst ourselves it was granted without protest as was when we needed to leave for a little bit to think over our situation. We are happy with our experience and with our car. More
I have been experiencing and intermittent problem with my Prius since purchase in April. Because it's not consistent it's been difficult to diagnose. Recently, when my car wouldn't start, I called the dealer Prius since purchase in April. Because it's not consistent it's been difficult to diagnose. Recently, when my car wouldn't start, I called the dealership and spoke to Jason. He walked me through some steps to get the car started so that I could drive it to the dealership. He was very helpful and patient with my learning curve. Once in the dealership they ran a diagnostic which didn't show a problem. Jason discussed the options with me and after deciding a course of action the repair was made right then. I appreciate that they did the work that day without an appointment and the final cost was even less than the estimated cost. More
Jason did an excellent job in explaining the process and going over the inspection plan. He was up front about what to expect and the vehicle was serviced in good time. Thanks to all who had a part in going over the inspection plan. He was up front about what to expect and the vehicle was serviced in good time. Thanks to all who had a part in the maintenance of my car. Blessings to all, Loyal Vanderveer More
We replied to an ad for a Toyota truck that was on Craigs List. The salesman, Phil Young, was very knowledgeable about the truck and helped us through the purchase transaction. We were an out of state cust List. The salesman, Phil Young, was very knowledgeable about the truck and helped us through the purchase transaction. We were an out of state customer. We would recommend Phil. Thanks, Walt More
Rhonda Green was very helpful by keeping me informed of the progress of repairs and in helping to find the parts needed to complete the repairs. I was never in doubt about what was happening and why the w the progress of repairs and in helping to find the parts needed to complete the repairs. I was never in doubt about what was happening and why the work was taking longer than expected. THANKS RHONDA! More
Sales staff are outstanding and prices are good. This is the third time my family has bought from this dealer and we keep going back! Online shopping is very helpful. I felt completely prepared for the pu the third time my family has bought from this dealer and we keep going back! Online shopping is very helpful. I felt completely prepared for the purchase before I even got there. Great financing options. More
It was too cold for the service department to perform the usual cleanup they give the car when in for service. It would be nice to have a "rain check" for a drive back cleanup when the weather permits. Thi usual cleanup they give the car when in for service. It would be nice to have a "rain check" for a drive back cleanup when the weather permits. This would be the only thing that I can think of that would be an improvement to what I already consider an TOP NOTCH service department! More
There was nothing in the sevice experience to complain about at all. Jason was agreeable and helpfull, the facility is good and comfortable and the overall atmosphere was professional. It was nice to have about at all. Jason was agreeable and helpfull, the facility is good and comfortable and the overall atmosphere was professional. It was nice to have good coffee, but the glazed donuts could be better. More
I was driving between Washington and Ohio and appeared to lose power in the mountains west of Hagerstown. Car was towed to Aamco who informed me it wasn't the transmission and made an appt for me with Rhond lose power in the mountains west of Hagerstown. Car was towed to Aamco who informed me it wasn't the transmission and made an appt for me with Rhonda Green at Younger who said she would fit me in. She had an excellent mechanic looking at the car within 5 minutes and found the issue. It could not be fixed to the extent that I felt comfortable driving through the mountains at night. After discussing options she helped arrange a loaner car and I was kept notified of all work and when the car was done. I couldn't have designed a better service transaction than the one I had at Younger. While there I noticed how the entire service adviser team worked together and as a manager, that impressed me greatly as well. More