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Younger Toyota

Hagerstown, MD

4.6
1,608 Reviews
**********How does Younger Toyota have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,608 reviews

January 06, 2011

My experience was Great. I was treated to Great service. Staff was courteous and knowledgable. Car was clean and serviced properly on return. I will continue to use younger toyota for service in t More

by Creed1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
December 31, 2010

We had already taken our 2008 Rav4 to another dealer for service of the same problem. The difference between the two was like night and day. The first dealer didn't correct the problem and was almost indi More

by rasmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
December 29, 2010

My wife LOVES the waiting area. She especially enjoys the various seating areas and the Wifi availability. Makes a service visit much less of a pain... almost enjoyable. We also like the fact that we More

by Gerald Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Higgins
December 27, 2010

M salesman was friendly and informative and I did not feel pressured to buy a car. The manager was also friendly and eager to help me find what I wanted. Together, the manager and the salesman helped m More

by amascioc
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Philip Young, Phil Young
December 22, 2010

I found the car on line that I was interested in and asked for a price quote. In a short period of time Jesse got back with me via e-mail and provided me with a quote and information to contact him at More

by Punchy24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torreyson, Dave Carroll
December 21, 2010

Excellent dealership and service department. Needed to have 2006 Avalon recall work for braking system completed. During multipoint inspection procedure, front calipers were found to have sticking issues More

by BWR070758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason/service advisor
December 20, 2010

I was disappointed that I did not get my truck washed like I was told when I bought the truck. I was told that everytime that I took my truck in to get it serviced that I would get my truck washed. They More

by grdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa, Teresa Harbaugh
December 19, 2010

If the review was negative 250 characters would suffice your recommendation otherwise I rather cut to the chase. I find Youngers'service waiting area for customers top of the class. Nothing negative to the More

by bnndom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
December 19, 2010

Younger has performed all service on my Tundra since the purchase in May of 2009, they've always performed all services requested in the agreed upon time frame. This means alot to me because so many other b More

by JHSeyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda most recently
December 18, 2010

As always the service staff was very friendly and the work is done correctly, the first time. the work was completed reasonably quick and they have a nice waiting area with assorted snacks, coffee , etc. More

by ddgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi McKinney
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