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Younger Toyota

Hagerstown, MD

4.6
1,608 Reviews
**********How does Younger Toyota have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,608 reviews

December 09, 2010

This visit was quick, uneventful and presented no surprises. From entry to exit, I felt I was in good hands. My appointment was for routine maintenance and a minor problem. However, because I drive f More

by cplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Curtis
December 08, 2010

Bill Merriman was extremely professional and very helpful. The towing of my vehicle was hassle free and taken care of by Toyota. The shuttle service picked me up at work and took me to the dealersh More

by Totty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Merriman
December 07, 2010

Toyota personnel were friendly, courteous, and prompt. Linda dropped me off at home and picked me back up after car was finished. She called to say she was coming and then in the drive. Brenda said it w More

by youngpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda and Linda (not sure - courtesy van driver)
December 07, 2010

I have purchased several cars from this dealership. They have provided service in a timely manner when needed. Their customer service department is friendly and efficient. The technicians perform the serv More

by ampoole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Neiderer
December 06, 2010

I should up about 10 minutes prior to my 1030 scheduled appointment. We greatly warmly by the lady checking the vehicles in and she was really nice. Should me were to sit to wait. I ate a donut, a bagel More

by Prius Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 05, 2010

The van had a water leak and smelled. Neither my wife or I was willing to even ride in it. The service folks found and corrected the cause but could not satisfy themselves that the smell could be cleaned f More

by johnclucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronda Green
December 04, 2010

I came in for the 30K Service on my Tundra...I wanted to add services that weren't required yet at this interval because I have driven the vehicle in severe driving conditions. All requsts were handled in a More

by joyfuljohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Green, Cynthia McKinney, Tony Curtis
December 03, 2010

The only thing that I think would have been nice that the dealership could have done since this was a toyota recall that when my vehicle was returned to me it had been run thru the car wash which would have More

by Randy Gilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Green
November 29, 2010

The service was prompt and specific. It was impressive. The service was prompt and specific. It was impressive. Within one hour the Toyota mechanic/technician was able to identify the cause of the Gasoli More

by sdor-survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason N.
November 27, 2010

For my first experience buying a new car on my own, I have only good things to say about Gregg. He made me comfortable, he listened, he answered all my questions. He helped but did not push or try to sw More

by lois willman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gregg Jimenez
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