
Younger Toyota
Hagerstown, MD
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Exceeded Expectations I recently purchased a 2019 Camry and was pleasantly surprised by my experience with Younger Toyota. I worked with Mike Hampton to test drive three v I recently purchased a 2019 Camry and was pleasantly surprised by my experience with Younger Toyota. I worked with Mike Hampton to test drive three vehicles and Cheryl Taylor to finance the car I chose. Mike was patient and helped me find the right car for me without being pushy. Mike also worked to satisfy me when it came to a price point and payment plan that best fit my wants and needs. Mike was a strong and timely communicator via text and phone. The dealership lived up to being a Presidential Award winning dealership and i would highly recommend this place of business to anyone. Mike and Cheryl made the experience a hassle free and pleasant deal. On a different note I would suggest that Jeffrey Cross not be included in a transaction if you are looking for 100% satisfaction. He became unprofessional and was disrespectful. Had it not been for Mike and Cheryl and how willing and professional they were, I would have taken my business elsewhere after dealing with Jeffrey for a mere 10 minutes out of my whole experience with younger. More
Scheduling Rebecca did a wonderful job scheduling my service appointment. I hope to get her again next time I schedule my services for this dealership I would gi Rebecca did a wonderful job scheduling my service appointment. I hope to get her again next time I schedule my services for this dealership I would give more stars if I could More
Great customer service Everyone is so thoughtful and caring. You can tell they really care about YOU, not just selling a vehicle. They do all they can to help. Everyone is so thoughtful and caring. You can tell they really care about YOU, not just selling a vehicle. They do all they can to help. More
Perfect transaction, friendly helpful staff DJ was great. Helpful & knowledgeable. He was quick with the paperwork. Jeffrey was great in finance. He knew the extended service contracts a DJ was great. Helpful & knowledgeable. He was quick with the paperwork. Jeffrey was great in finance. He knew the extended service contracts and tailored one to suit our needs. He was quick with the paperwork as well. Rick was fair with the negotiation. Such a great group of folks to do business. More
Customer service Richard was diligent in finding a bank to finance my mother. He was very professional and knowledgeable. My mother did not have all of the money for t Richard was diligent in finding a bank to finance my mother. He was very professional and knowledgeable. My mother did not have all of the money for the down payment so they let her make it in payments while letting her drive the car off of the lot. More
great first time experience I just purchased a car from younger. My experience was something to talk about. Tim was very friendly, knowledgeable about the cars and worked hard t I just purchased a car from younger. My experience was something to talk about. Tim was very friendly, knowledgeable about the cars and worked hard to answer all questions. James at the Younger Insurance Agency taught me a lot about policies and presented me with great options. Finally Jeff was amazing dealing for my indecisiveness and working hard to give me the financing close to what I wanted and used my preferred lender. Thanks guys! More
5 Stars I have dealt with Younger Toyota Service and Denny on many occasions now. Most recently, a frame replacement recall was performed by Younger on my Tac I have dealt with Younger Toyota Service and Denny on many occasions now. Most recently, a frame replacement recall was performed by Younger on my Tacoma. While this recall required having my truck out of service for quite an extended period of time, I was provided a rental and the staff at Younger made sure all was well. I'm still in amazement at how a truck can literally be disassembled piece by piece and put back together without so much as a squeak or rattle! This is bad for Younger though as I am going to hold off on that new Tundra purchase since I feel like I'm now in a new truck! When Tundra time comes though, I'll be visiting 1945 Dual Highway! Denny, Ruth, Shannon- thank you! More
Sold! Thanks DJ! DJ was a true professional when it came to helping me purchase a used car for my son. Hats off to a job well done and staying in touch with us throug DJ was a true professional when it came to helping me purchase a used car for my son. Hats off to a job well done and staying in touch with us throughout the entire purchase process. More
2 cars in 2 weeks! I traded in my 1st vehicle and had a lot of negative equity. Jeff, in finance, was amazing. He was able to work out a trade for my car, absorbed the n I traded in my 1st vehicle and had a lot of negative equity. Jeff, in finance, was amazing. He was able to work out a trade for my car, absorbed the negative equity and still made my payments affordable. Brian, my sales guy, was awesome, super patient and very thorough. Two weeks later, my daughter's car broke down on the highway and I didn't think it would even be possible to get her in to a new car but these guys came through for us!!! We both now have 2 new, reliable cars that we can actually afford. I will never buy from anyone else. More
The GoTo Have trusted this dealership with multiple automotive purchase over the years. Very classy and respectful staff with great knowledge of their inventor Have trusted this dealership with multiple automotive purchase over the years. Very classy and respectful staff with great knowledge of their inventory. Very happy with out new purchase, will be sure to return to see Brian again and again! More