
Younger Toyota
Hagerstown, MD
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My husband, Butch and I were very pleased with Joe Jacobs. He is very friendly, open minded and really worked with us to process with the deal on the vehicle we have purchased on FJ. We recommended e Jacobs. He is very friendly, open minded and really worked with us to process with the deal on the vehicle we have purchased on FJ. We recommended everyone go to Younger Toyota for their courtesy and friendly environment. More
I have rated Younger Toyota, Bill Martin, Sales Consultant, Jesse Torreyson, Sales Consultant, Mark Duvall, Sales Manager, and Dave Carroll, General Manager, as GREAT, because my wife and I have ha Consultant, Jesse Torreyson, Sales Consultant, Mark Duvall, Sales Manager, and Dave Carroll, General Manager, as GREAT, because my wife and I have had not one but two EXCELLENT experiences recently. We purchased a 2010 Toyota Corolla-S in October, and a 2010 Toyota Tacoma TRD Sport in May. We have purchased five new vehicles in the past ten years from Younger Toyota, and the experience is always the same; everyone at Younger goes out of their way to delight the customer. The service department is wonderful, and the sales staff is professional and very knowledgeable of their vehicles. They all use a no pressure approach to sales. The management team takes a genuine interest in their customers and their staff. I am always delighted when dealing with Younger Toyota, both during and after purchasing my new vehicle. I reiterate that this experience and every experience at Younger is GREAT! More
We have given Younger Toyota, and especially Ken Murphy, a perfect "5" score because of our overall satisfaction with our used car purchase. We knew only that we wanted a good used Honda. When we looked at a perfect "5" score because of our overall satisfaction with our used car purchase. We knew only that we wanted a good used Honda. When we looked at Younger Toyota, we saw just what we were looking for when a sales person, Ken Murphy, approached us,we were pleased when he asked us only if he could help us find what we were looking for or answer any questions his manner was very friendly and never pushy. We showed him the car we were looking at he was very informative and gained our trust by showing interest in our needs and not just a sale. He allowed us to drive the car and when we returned, he was available and able to answer other questions. His knowledge of the vehicles and his description of Younger Toyota's services and reputation cinched the deal. We are very grateful to Ken Murphy and Younger Toyota for such a pleasant experience and recommend Ken Murphy and Younger Toyota to anyone wanting to purchase a vehicle. More
To whom it may concern: Jesse Torreyson showed To whom it may concern: Jesse Torreyson showed excellence in customer service with us. He is loyal and dedicated saleman of Younger Toyota and also To whom it may concern: Jesse Torreyson showed excellence in customer service with us. He is loyal and dedicated saleman of Younger Toyota and also is a trustworthy person in dealing with us. His was respectful in dealing with us as well. He has a good knowledge of the job and an excellent communication skills. With all these qualities and perseverance, he was able to succeed and enticed us to buy the Manager's Toyota 4-Runner. Jesse is an asset to Younger Toyota. We commend Jesse for his excellence in customer service! Sincerly, Butch and Estela Cazin More
My wife & I are from NY and we went to Toyota dealers trying to obtain a certain vehicle with a particular drive train. We had difficulty with dealers in NY going out-of-state to locate a vehicle and we trying to obtain a certain vehicle with a particular drive train. We had difficulty with dealers in NY going out-of-state to locate a vehicle and we were told that they wouldn't take our vehicle as a trade. Younger is a family owned and operated business and we were taken care of in every respect. Not only was a vehicle located out-of-state, but Younger also took our vehicle in trade with a fair value agreed upon by both parties. All of the dealings were done by our salesman, Pat Herbert. Pat introduced us to the service manager, Parts dept. manager, business office and financial officers. He made us very comfortable in settling a price. My wife and I have bought our travel trailer out-of-state from a family owned & operated business and we find that with Younger we have been more than satisfied with the process of obtaining a new car. We will continue to take our beusiness to family owned businesses as they care more and are willing to please the customer - which I think has been lost over the years. Thank again Pat Herbert for treating us like family in our recent purchase. We will be back! More
Phil has sold us many cars over the years. We often wait for what we want to come to Younger so we can buy it from Phil. He is always great. We are always confident that if Phil says it's a good deal, then for what we want to come to Younger so we can buy it from Phil. He is always great. We are always confident that if Phil says it's a good deal, then it's a good deal. We know he wouldn't sell us something that was a bad deal. More
After a poor experience with a Toyoat dealer in the Northern Virginia area we decided to shop closer to home. My family has dealt with Younger for several of their vehicles and my wife and I decided to Northern Virginia area we decided to shop closer to home. My family has dealt with Younger for several of their vehicles and my wife and I decided to give them a try as we were still Toyota loyal. Gary was great and very helpful throughout the purchasing process. After owning the car for about two months I noticed a small problem that needed attention. Gary was quick to respond and I had the car in the next day. The situation was resolved and we are very happy with the car and the service. We will be sure to visit Younger and look for Gary on our next vehicle purchase. More
Loved it. They did everything they said they would.Great price they worked around my schedule. There show room was great I could go there and stay all day!! Have to use 250 words don't know why I think Youn price they worked around my schedule. There show room was great I could go there and stay all day!! Have to use 250 words don't know why I think Younger did a great job with only 157 words. Thank you!! More
Everything was fine. I had a recall, was told it would take two hours, it did! I was offered a ride home and return, but I brought a book and read. I also had hot chocolate and a donut. Later I had a h take two hours, it did! I was offered a ride home and return, but I brought a book and read. I also had hot chocolate and a donut. Later I had a hot dog and coffee. My only suggestion is that you put a little table between the chairs to put the wonderful snacks on while you sit down. More
My dealings with Jesse and the dealership were pain-free and straight forward. They struck a fair transaction, made realistic promises, and delivered as promised. I received the vehicle as ordered and rea and straight forward. They struck a fair transaction, made realistic promises, and delivered as promised. I received the vehicle as ordered and ready for the road. The business transaction was completed promptly and accurately. More