
Younger Toyota
Hagerstown, MD
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Ken went out of his way to work with me on a complicated transaction over several weeks. My father passed away and I was trying to trade a sienna handicap van for a fj cruiser Although the trade did not w transaction over several weeks. My father passed away and I was trying to trade a sienna handicap van for a fj cruiser Although the trade did not work, I still went a head with the fj 2010 purchase. Been driving for a week and love the fj Ken was very helpful and patient and called with leads for the van even after the sale More
My wife and I were in the market for a new Toyota RAV4. After submitting a pricing request online via the Younger Toyota website, I was contacted by Jesse by both phone and email. Jesse was EXTREMELY helpf After submitting a pricing request online via the Younger Toyota website, I was contacted by Jesse by both phone and email. Jesse was EXTREMELY helpful with regards to explaining the benefits of buying a new vehicle from Younger Toyota, the features of the RAV4, and my financing options. Jesse was able to beat the price that another dealership had quoted me on the vehicle by $200. They didn't have the color we wanted, so they arranged to have a car delivered to my exact needs in less than 24 hours. Jesse is perhaps one of the most polite and respectful salespeople that I have ever dealt with. I have never heard "please" and "thank you" used so many times in one conversation! The whole process was very relaxed and I never felt like I was being pressured. He and the rest of the Younger team clearly have a genuine interest in fulfilling the needs of the customer. The showroom is immaculate and it even has a Wii gaming system and numerous big screen TVs if you get bored while waiting for your car to get serviced! The Younger car buying experience is truly different from any other I have had in the past. I would recommend Jesse and his team to anyone. Thanks! More
Jesse was great from our first handshake,,,no matter buying a car or servicing being done,I have to look for Jesse to say hello,,,I wish in all my dealings,it would be with people like Jesse,,I know wh buying a car or servicing being done,I have to look for Jesse to say hello,,,I wish in all my dealings,it would be with people like Jesse,,I know when a person is doing his job and I know when a person is going above and beyond their job duties,,that was Jesse,,he stuck in there with me,kept me up to date,,called me at home to keep me inform of my car,,he even followed up after the deal was completed just to see if I was happy or needed anything,,most dealers sale you a car,then they are done with you,,not Jesse,,I would send all my family and friends to him. More
Jesse was very helpful and professional. Will recommend Younger and Jesse to family and friends ! I appreciated the fact that he was willing to stay longer than his regular business hours to help me "close Younger and Jesse to family and friends ! I appreciated the fact that he was willing to stay longer than his regular business hours to help me "close the deal" if necessary. Also appreciated the food at the snack bar, when I didn't have time for lunch ! More
My experience at younger was an enjoyable one. I had my vehicle in for a minor paint job and I was VERY PLEASED with the final product. The car was ready before the promised time and the price was in accor vehicle in for a minor paint job and I was VERY PLEASED with the final product. The car was ready before the promised time and the price was in accordance with the estimate that I was given. I always have a positive experience at Younger. Thanks again for a job well done. Not only have I recommended Younger I have taken a friend up to Younger and she purchased a vehicle. More
This is our second vechile we brought from Ken Murphy. Ken has treated us with kindness, explained everything very well to us Ansewred all of our questions. we are very pleased with doing bussiness with h Ken has treated us with kindness, explained everything very well to us Ansewred all of our questions. we are very pleased with doing bussiness with him. We are not afraid to recommed him and Younger Toyota to friends and family Thank you Gerald and Jo Ann Imler More
Bill did a great job working to find the right car for me. He segued nicely from a car he realized I would not buy into the car that I did end up buying. I was glad that there were no games played like me. He segued nicely from a car he realized I would not buy into the car that I did end up buying. I was glad that there were no games played like I have experienced at other dealers. Thanks for an overall enjoyable car buying experience. More
We have given Younger Toyota, and especially Ken Murphy, We have given Younger Toyota, and especially Ken Murphy, a perfect "5" score because of our overall satisfaction with our used car purchase. We k We have given Younger Toyota, and especially Ken Murphy, a perfect "5" score because of our overall satisfaction with our used car purchase. We knew only that we wanted another Toyota to replace our old one. When we arrived at Younger Toyota, we were skeptical when a sales person, Ken Murphy, approached us, because we did not want a sales pitch. We were pleased when he asked us only if he could help us find what we were looking for or answer any questions. His manner was very friendly and never pushy. We described what we were after, and he showed us several vehicles that matched our search. He was very informative and gained our trust by showing interest in our needs and not just a sale. After narrowing our choices to two vehicles, he allowed us to drive the cars. When we returned, he was available and able to answer other questions. His knowledge of the vehicles and his description of Younger Toyota's services and reputation cinched the deal. We purchased a 2006 Avalon right there without looking any further. We are very grateful to Ken Murphy and Younger Toyota for such a pleasant experience and recommend Ken Murphy and Younger Toyota to anyone wanting to purchase a vehicle. More
We love our 2010 Camry. We had some questions about the latest information from Toyota about going to full synthetic oil. Our salesman and the service manager found out the information that we needed to do latest information from Toyota about going to full synthetic oil. Our salesman and the service manager found out the information that we needed to do to maintain our car in the very best condition. More
My son and I visited Younger Motorcars Saturday, May 8th to begin the search for a new car. Gary Cohen greeted us with an enthusiastic smile and a welcoming word. He was never pushy or demanding. Gary was to begin the search for a new car. Gary Cohen greeted us with an enthusiastic smile and a welcoming word. He was never pushy or demanding. Gary was a true gentleman and extremely informative about the cars on the lot. It was obvious to us that he was far more concerned in having repeat knowledgeable and satisfied customers than he was in "driving home a quick sale". Gary assisted us with finding the car that best suited our life style needs and expectations. There was never a moment where I doubted my decision. He and John Lowry, the Pre-owned Sales Manager, made sure we were educated on the cars we were looking at and satisfied with our ultimate decision. As a result of their caring and compassionate approach to car sales we bought a 2008 Toyota Matrix the same day. I will confidently and enthusiastically recommend Younger Motorcars to my friends and family in the future. I had a wonderful experience with Gary and John as well as Cheryl Taylor, Finance manager, who was very friendly and helpful. They all went out of their way to make our visit and purchase of our Toyota Matrix easy, informative and enjoyable. Thanks to all of you, keep up the good work! More