
Younger Toyota
Hagerstown, MD
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My son and I visited Younger Motorcars Saturday, May 8th to begin the search for a new car. Gary Cohen greeted us with an enthusiastic smile and a welcoming word. He was never pushy or demanding. Gary was to begin the search for a new car. Gary Cohen greeted us with an enthusiastic smile and a welcoming word. He was never pushy or demanding. Gary was a true gentleman and extremely informative about the cars on the lot. It was obvious to us that he was far more concerned in having repeat knowledgeable and satisfied customers than he was in "driving home a quick sale". Gary assisted us with finding the car that best suited our life style needs and expectations. There was never a moment where I doubted my decision. He and John Lowry, the Pre-owned Sales Manager, made sure we were educated on the cars we were looking at and satisfied with our ultimate decision. As a result of their caring and compassionate approach to car sales we bought a 2008 Toyota Matrix the same day. I will confidently and enthusiastically recommend Younger Motorcars to my friends and family in the future. I had a wonderful experience with Gary and John as well as Cheryl Taylor, Finance manager, who was very friendly and helpful. They all went out of their way to make our visit and purchase of our Toyota Matrix easy, informative and enjoyable. Thanks to all of you, keep up the good work! More
This dealership was awesome! Louis was absolutely great to work with and very helpful and knowledgeable. I will definitely be doing ALL future business with Younger now and have already recommended them t to work with and very helpful and knowledgeable. I will definitely be doing ALL future business with Younger now and have already recommended them to my family, who will be coming soon. The showroom/facilities are VERY nice! More
I Recently Purchased A New Toyota Avalon From Your Dealership And As In The Pass My Experience Was A Pleasant One. I LOVE MY NEW CAR. Mr. Eddie Howlett Sales Person Was Very Pleasant To Deal With (No Dealership And As In The Pass My Experience Was A Pleasant One. I LOVE MY NEW CAR. Mr. Eddie Howlett Sales Person Was Very Pleasant To Deal With (No Presure No Hassles). He Took His Time To Explaine Everything About My New Vehicle To Me. Mr. Eric M. Eichelberger Was Also Very Helpful Explaining All My Finacial Options And Answering All My Questions. I Really Appreciated The Outstanding Service I Received from the Two GENTLEMAN. Thank You So Verymuch. Mrs. Jeanie M. Hillman. More
I don't remember the name of the people I dealt with but everyone was great. The facilty is nice, clean, and comfortable during the wait for my vehicle. My wait time was not long at all. My only complaint i everyone was great. The facilty is nice, clean, and comfortable during the wait for my vehicle. My wait time was not long at all. My only complaint is when they parked my car out front for me to get they parked it to close to another car. I had a hard time getting in it without hitting the other car. Thank you, and I have already recommended your dealership to other people and will probably purchase another car from you in the near future. Sincerely, Robin Shaw More
I found the truck that I was looking for at Younger Toyota through an on-line used car search engine. It was over 50 miles away. Rick provided an excellent and accurate overview over the phone and was Toyota through an on-line used car search engine. It was over 50 miles away. Rick provided an excellent and accurate overview over the phone and was willing to hold the vehicle for me for a small deposit until I could make the trip to see the truck. It turns out that it was everything that I was looking for and at a very reasonable price. They treated us very well and even looked after our dog while we took the truck on a test drive. They are very good people to deal with and treated us very well. I would do business with them again and would recommend them to our friends. More
I have been extremely pleased with both the sales and service departments at Younger Toyota in Hagerstown. The staff is professional, thorough, and always happy to answer any questions. The waiting are service departments at Younger Toyota in Hagerstown. The staff is professional, thorough, and always happy to answer any questions. The waiting area is comfortable and clean, and service was accomplished in a very timely fashion. I highly recommend the folks at Younger Toyota and actually look forward to my next visit. More
Felt that they over booked in the service department, which caused us to wait 1 1/2 hour for oil change and tire rotation. The entire lobby was full. My husband waited two hours the same day for oil chan which caused us to wait 1 1/2 hour for oil change and tire rotation. The entire lobby was full. My husband waited two hours the same day for oil change and new tires. They should not book more than they can handle in an hour. Saturday is our only day to do errands and we don't have two hours to just sit and wait for a vehicle oil change especially when you make appointments ahead of time. If you have 10 mechanics, you don't schedule 20 people for the same time slots, then everyone has to wait. More
The work that was on the we owe from the purchase of the used vehicle was completed and seems to have fixed the problem but the exhaust now has a whistling noise when accelerating. I am unsure if this will used vehicle was completed and seems to have fixed the problem but the exhaust now has a whistling noise when accelerating. I am unsure if this will be under warranty so will probably have a 3rd party look at it and diagnose. Rick Mocarski 304-820-8308 More
Because they have provided the fastest, friendliest and most efficient service department we have ever used. Routine service was included with the purchase of the vehicle. However, the vehicle is a low mi most efficient service department we have ever used. Routine service was included with the purchase of the vehicle. However, the vehicle is a low mileage vehicle so the service department instituted a special maintenance plan which saves on unnecessary service of the vehicle. More
They are convenient and do not keep me waiting too long and complete the necessary repairs. They know what service needs to be fone and they give price quotes before completing so you can decide to have th and complete the necessary repairs. They know what service needs to be fone and they give price quotes before completing so you can decide to have the service or not. And they wash the car when done. More