
Younger Toyota
Hagerstown, MD
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Joe was a great salesperson; exceptionally friendly, knowledgeable, patient, helpful. He tried to make the purchase experience great, though I find buying a car a nerve-wracking ordeal. Joe worked dil knowledgeable, patient, helpful. He tried to make the purchase experience great, though I find buying a car a nerve-wracking ordeal. Joe worked diligently to test the iPod connectivity so that I clearly knew how it would work with a navigation-equipped Prius. Joe even assisted with the delivery of my new car by driving my old one back to my home. I have high praise for Joe. The dealership was clean and inviting; I did not see any unhappy employees or customers. Whenever a prespective client came onto the lot, they were greeted and treated well (my observations while waiting during a break in negotiations). Sales personnel neatly dressed too. This is the first import I've owned; my experience thus far has been pleasant; I hope it continues! More
I went with my grandson as a co-signer for his first new vehicle. Jesse Torreyson was very friendly, knowledgeable, and gracious. He made us feel welcomed and at ease. The figures for the puchase were co vehicle. Jesse Torreyson was very friendly, knowledgeable, and gracious. He made us feel welcomed and at ease. The figures for the puchase were completed with expediency. It was a good experience for a first-time buyer. I would highlu recommend the dealership. More
My experience with Younger Toyata was once again superb, I had previously purchased another vehicle from them and that experience was also simple, smooth and most of all HONEST. We once again got the best s I had previously purchased another vehicle from them and that experience was also simple, smooth and most of all HONEST. We once again got the best service with an easy process that completly described what we were purchasing and the price we had to pay. No hard pressure to buy all the extras just a honest listing of the options available. A salesperson who genuinely cared that we got a vehicle that was correct for us and at the right price. Thanks Younger and Tim Moats. I will be back and so will some of my friends as i am recommending you to all of them. More
Gary Cohen and the team at Younger Toyota far exceeded my expectations for all facets of my car purchasing experience. During my selection process I visited many used car dealers, including 6 Toyota dealers, expectations for all facets of my car purchasing experience. During my selection process I visited many used car dealers, including 6 Toyota dealers, Younger was, and is the best by far. In service, price, and selection, Younger Toyota, and Gary Cohen are an example of what a car buying experience should be. My thanks and highest recommendation. Brady E. Clair More
Second vehicle I bought from Younger Toyota. Pleasure to do business with. Would recommend you contact Jim if you are in the market for a car. Very easy to deal with, very honest and very professional. T do business with. Would recommend you contact Jim if you are in the market for a car. Very easy to deal with, very honest and very professional. The vehicle was extremely clean and at a great and fair price. More
They negotiated a fair price, and delivered the car to me over 100 miles from their business, at no additional charge. I was very impressed with quality and cleanliness of car, and ease of dealing with the over 100 miles from their business, at no additional charge. I was very impressed with quality and cleanliness of car, and ease of dealing with the sales office. The financing was very favorable, and all of the paperwork was delivered with the car and was accurate. More
Having bought 2 prior vehicles from Younger Toyota, I had no doubt that I would receive excellent service again. I checked out both the GMC Sierra and the Fort F-150, but when I drove the Tundra, I knew tha no doubt that I would receive excellent service again. I checked out both the GMC Sierra and the Fort F-150, but when I drove the Tundra, I knew that it was a better built truck. My salesperson, Anthony, was very helpful and I would recommend him to anyone. I am very pleased with my overall purchase and would definitely do business with Younger again. More
We were very happy with the staff at Younger Toyota. We were waited on promptly. Alex Swope was friendly, helpful and efficient. He listened to our needs and addressed our financial concerns. Mark was e were waited on promptly. Alex Swope was friendly, helpful and efficient. He listened to our needs and addressed our financial concerns. Mark was easy to deal with and very friendly. All of our questions about our vehicle were answered and we were told more than once that if we had any additional questions or concerns to call or visit the dealership. Each person that we spoke was very efficient at his or her job and we moved through the process in a timely fashion. The dealership itself is clean, attractive and well-maintained. We were offered refreshments and the waiting area is comfortable and pleasant. By observing attitudes of the various customers, it was obvious to us that Younger was serving the public well. We have not had any service done to the vehicle as of yet, but we feel sure that when we do, it will be a pleasant experience. We also like the way in which the dealership has kept in touch with us and is concerned about our satisfaction with the product. We have told our family and friends how impressed we were with the dealership and would not hesitate to recommend Younger Toyota to anyone. More
I'm glad to give a review of my most recent experience at Younger Toyota. After more then a month of looking on line and visiting several dealerships (I was looking for an Accord) I finally took a day off wi Younger Toyota. After more then a month of looking on line and visiting several dealerships (I was looking for an Accord) I finally took a day off with the intention of buying a car. Younger was the fifth dealership that day. Rick introduced himself, was interested in what I was looking for and VERY patient. Over the course of roughly 2 and a half hours I test drove either 5 or 6 cars. He was a great guy to work with, knowledgable and friendly. When I decided I'd found the car that was just right for me (Toyota Avalon) Rick walked me through everything. The facility is really nice, very customer oriented. While I was working out the financing end of it all the car was washed and filled with gas. Rick was busy with something for a few minutes and another fellow came over and put the tags on the car for me. All in all it was a great experience, no pressure, just helpful pleasant assistance. Oh and one other thing, my girlfriend can't wait to schedule her manicure just as soon as it's time to get the oil changed in her Highlander! More
I rated my experience very bad since I received a promotional letter stating I would receive 125% of the value of my tradein, a 2006 Mitzubishi. I received the value and someone in the dealership pro promotional letter stating I would receive 125% of the value of my tradein, a 2006 Mitzubishi. I received the value and someone in the dealership promptly wrote up that amount on the tradein offsetting the 125% promised. They stated about $3,000 to fix up the vehicle that never had an accident was only 3 1/2 years old and taken excellent care of, with 26,000 miles. It was a cheap trick. It was not my salesman's, Jesse Torreyson, fault. He treated me great. Someone in the back office did not. I am a 62 year old male, CFO of an organization in Hagerstown, Md. More