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Younger Toyota

Hagerstown, MD

4.6
1,607 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,607 reviews

December 27, 2018

Excellent service Justin Davis, sales consultant , was very helpful to me in the purchase of a new Avalon Limited. He answered all my questions and if he did not know More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Jan 24, 2019 -

Younger Toyota responded

Thank you for the great review! We truly appreciate your feedback and wish you all the best in your new Avalon! Thank you for making Younger Toyota your dealer of choice!

December 18, 2018

Terrible customer service Called to schedule appointment for routine maintenance on a Tuesday night phone rang continuously for about 5 min. Until finaly my call was answered i More

by Jrogers78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abigail Snyder
Dec 20, 2018 -

Younger Toyota responded

Thank you for taking the time to leave us a review. While we are concerned to hear about your experience while trying to schedule your appointment, we are happy to know that your service experience was wonderful. We do apologize for the way you felt when you called to set up an appointment. It is our goal to provide each and every customer with an outstanding experience which it seems as if we have fallen short. Again, we apologize and we hope you will give us another chance in the future to go above and beyond for you and your needs. If you would, please contact Jill Carroll by email at jcarroll@youngertoyota.com or by phone at 877-570-2478. Thank you.

December 17, 2018

Rav 4 purchase A buck totaled my car! I was in need of immediate assistance to replace my car for work! Being extremely busy with little time on my hands, I called m More

by Luvmyrav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Taylor, Tim Moats, Scott Subetto, Pamela Vance
Dec 17, 2018 -

Younger Toyota responded

Wow! Thank you for taking the time to share your story and recent experience with us. We are happy to hear that you were able to get into a new RAV4 with ease. We wish you all the best in your new Toyota and ask you to please reach out if we can be of further assistance to you in the future. Take care!

December 16, 2018

Smooth Guy Godwin was very helpful. Great Listener and awesome sales person. I recommend this dealership to anyone in the market for a new or used car. More

by josh I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godwin Izu
Dec 17, 2018 -

Younger Toyota responded

Thank you for taking the time to leave us a review! We truly appreciate the kind words and wish you all the best. Take care!

December 14, 2018

review of sales experience with brian fearnow and jeff cross excellent service from sales person brian fearnow. and finance manager jeff cross. very friendly, very flexible. competent. available and friendly. More

by stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fearnow, Jeffrey Cross
Dec 17, 2018 -

Younger Toyota responded

Thank you for the review! We truly appreciate the kind words about our team members and wish you all the best in the future.

December 06, 2018

Louis L Lee Jr goes Above and Beyond! I'm about 8 hours away from this dealership. I found a vehicle I was interested in via Cars.com. I came to DealerRater.com and found the "top" salesma More

by mbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis L Lee Jr
Dec 06, 2018 -

Younger Toyota responded

Thank you for taking the time to leave us a great review! While we are sad to hear about the purchase falling through, we truly appreciate the kind words and we're happy to hear that you had a superb experience with Louis! If we can assist you further, please do not hesitate to reach out. Your satisfaction is our #1 goal, and we try to go above and beyond for all of our customers! Thank you for giving Younger Toyota a chance and take care!

December 03, 2018

Pam was super helpful Great experience , thanks for Pam”s help, I can’t say how thankful I am for her great help, insight and attention JAY B FLA More

by JayFLA
Recommend Dealer
Yes
Employees Worked With
Pamela Vance
Dec 04, 2018 -

Younger Toyota responded

Thank you for the great review! We are happy to hear about your recent experience and wish you all the best in your new vehicle. Thank you for stopping in to make Younger Toyota your dealer! Take care!

November 28, 2018

Best Car Purchase Ever! 2019 Tundra!! I know more about cars than most people. Brian was absolutely outstanding in his knowledge of the vehicle. He let me look at multiple vehicles,test dr More

by Tundra!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fearnow
Nov 29, 2018 -

Younger Toyota responded

WOW! These are the stories that we love to hear about, thank you for taking the time to leave us a review! It is our goal to go above and beyond for each customer, each visit and we are more than happy to hear that our team did that for you. We wish you nothing but miles of smiles in your new 2019 Tundra and ask you to reach out if we can be of further assistance to you in the future. Until next time, take care and thank you for making Younger Toyota your dealer of choice!

November 27, 2018

Tundra frame recall Service rep was great. Loaner car rep was great. Frame spray coating horrible. Overspray on exterior, shocks, wheels, wiring and exhaust. Would not re More

by Tundra owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Ruth Moore
November 23, 2018

The very best car buying experience I've ever had. Working with Matt Hull, Finance Manager, was truly like watching an artist at work. He was so knowledgeable and a true expert at his job. He gave u More

by #crash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hull, Justin Luttrell
Nov 23, 2018 -

Younger Toyota responded

Thank you for taking the time to leave us a review about your recent experience. We are thrilled to hear about your time with us and we truly appreciate the kind words about our team. Please reach out to our team if we can be of further assistance to you in the future. Thank you for stopping in and making Younger Toyota your dealer! Until next time, take care and ride on!

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