
Younger Toyota
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 1,607 reviews
Great customer service The manger and our sales girl Tanya went above and beyond to get us into a brand new van to fit our family of 7. and explained all the features well. The manger and our sales girl Tanya went above and beyond to get us into a brand new van to fit our family of 7. and explained all the features well. Thank you! More
Great Customer Service Thank you for taking my car in for oil change after the other dealership incorrectly install the oil cap incorrectly. Danny you are the best. Thank you for taking my car in for oil change after the other dealership incorrectly install the oil cap incorrectly. Danny you are the best. More
Communication was poor and unorganized Had my Toyota Tacoma in for a frame replacement. Turned the rental in early and gave them an extra week to complete the work. The truck wasn't done Had my Toyota Tacoma in for a frame replacement. Turned the rental in early and gave them an extra week to complete the work. The truck wasn't done when I returned, it was filthy and parts were damaged which weren't originally damaged. Discussed this with them and the process of poor communication. I even tried to contact/request three times about a trade and had to push them to try and sell me a truck, even that wasn't easy. More
very satisfied On the 11 June 2018, I purchased a new Toyota Camry. The whole transaction starting with the general manager along with the finance manager, and Mike On the 11 June 2018, I purchased a new Toyota Camry. The whole transaction starting with the general manager along with the finance manager, and Mike Hampton with sales went smoothly. Mike delivered the car 2 hours away went over all the vehicle features all the paperwork and was on his way. Cant say enough, thanks again More
5 star excellence Gina Cardenas the sales woman is such a great person to buy a vehicle from very tentative , kind , caring and nice to your wants and needs. Gina Cardenas the sales woman is such a great person to buy a vehicle from very tentative , kind , caring and nice to your wants and needs. More
First time buyer! Came to test drive a new Tacoma. After driving the vehicle, Shane was great enough to run the numbers for me. They were able to approve me and we star Came to test drive a new Tacoma. After driving the vehicle, Shane was great enough to run the numbers for me. They were able to approve me and we started the paper work. Was happy to make us comfortable the entire time. Completely detailed my truck for me before I was able to leave the lot. More
New Tacoma, no hassle. Recently purchased a new Tacoma from Tanya. She was very helpful and knowledgeable about the vehicle. She was easy to work with and did not pressur Recently purchased a new Tacoma from Tanya. She was very helpful and knowledgeable about the vehicle. She was easy to work with and did not pressure me in any way. The paperwork process, although lengthy, went smoothly. I would buy another vehicle from her again. More
Fantasic Service I stopped by today and David Tear took the time to provide excellent customer service. Thank you for assisting me during my time of need. I stopped by today and David Tear took the time to provide excellent customer service. Thank you for assisting me during my time of need. More
Jon is Great!! We purchased a 2015 Volvo XC60 from Jon in February, 2018. While he was new to selling Volvo’s as the dealership had just recently began selling them, We purchased a 2015 Volvo XC60 from Jon in February, 2018. While he was new to selling Volvo’s as the dealership had just recently began selling them, Jon did his best to learn everything possible about my wife’s car so he could answer our questions & concerns. Since the sale, he’s called to check how my wife was enjoying her car and following a service situation, he called to make sure everything was ok. We’ve taken the car to the dealership numerous times due to a service situation and Jon’s gone above & beyond to see that we were taken care of in the best way possible. As far as the service department, I’ve been very disappointed. Since my wife purchased her car, we’ve had to take it in for service regarding the same issue probably 5 or 6 times. They’ve checked it, re-checked it, installed a new part, and yet the problem’s continued. The service reps don’t always call when they say they’re going to so we’ve had to call them for updates or to confirm appointments. Most recently, my wife took her car in for service on July 18th. Following the appointment, a part was ordered and she was supposed to receive a follow-up call. On August 18th she called the dealership because it was now a month later and she hadn’t heard anything. Most recently, I’ve visited the dealership and was able to speak with both Jon and Eric Eichelberger (the General Sales Manager). Like Jon, Eric was amazing! He listened intently as I explained our concerns, he scheduled a time when I could bring the car in for service and he assured me it would be taken care of. The dealership’s provided a loaner car which my wife is currently driving at the time of this review and we’re waiting & hoping the situation is finally resolved. Taking everything into consideration, I would still recommend this dealership but I would caution readers concerning the service department. If your looking to purchase a new or used car, Jon is the man to talk to! He will answer your questions, help get you the best deal possible and he’s available following the sale if you ever need anything. More
Younger is the greatest dealership I will never go through any other dealership. Our family has purchased several vehicles from Younger and it is, hands down, the best customer service I will never go through any other dealership. Our family has purchased several vehicles from Younger and it is, hands down, the best customer service ever! More