
Younger Toyota
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 1,607 reviews
Great Job! Thank you to a very PROFESSIONAL "Younger Toyota" Service Consultant - Patrick Gleason! He is the best: friendly and helpful. 5 Stars! Excellent and f Thank you to a very PROFESSIONAL "Younger Toyota" Service Consultant - Patrick Gleason! He is the best: friendly and helpful. 5 Stars! Excellent and fast job! More
Great experience We bought a used Ford F-150 from saleman Stefan Caicea and our experience was great. Stefan was not pushy and I loved that about him. He was also very We bought a used Ford F-150 from saleman Stefan Caicea and our experience was great. Stefan was not pushy and I loved that about him. He was also very friendly and helpful . He was welling to get us the best deal. Stefan has called us several times since we have bought the truck to make sure everything is good and called my husband to wish him a happy birthday. We have never had anyone from another dealership to that. I would recommend Stefan and the Toyota group to anyone. When it comes time to buy another vehicle my husband and I will definitely will go back to Toyota and deal with Stefan. More
Great My time there at the store was a very good I like everyone I talk to the the prices was ok the truck I got I fell in love with thank you My time there at the store was a very good I like everyone I talk to the the prices was ok the truck I got I fell in love with thank you More
Excellent Sales Staff Second time Heather was there assisted me with purchasing a new vehicle. First time was (Feb 2015) with a new RAV4 and again last week (May 2017) wit Second time Heather was there assisted me with purchasing a new vehicle. First time was (Feb 2015) with a new RAV4 and again last week (May 2017) with a New Prius Prime Plug-in. She alway make sure I understand everything about the vehicles. Nice to go back to same dealership, and get your same sales person. Heather alway follow-up with phone calls to see if I had any questions. I could not have asked for better service. Thank Heather... More
Sales staff were great! We've always bought our vehicles from Younger Toyota. The sales staff have always been helpful in our purchases but the two sales reps (Gary Cohen & We've always bought our vehicles from Younger Toyota. The sales staff have always been helpful in our purchases but the two sales reps (Gary Cohen & Steve Malone) this time were above excellent. Both made sure I received a good deal and that I knew how to work all the bells and whistles installed on the vehicles. I could not have asked for better service. Thanks guys! More
Ambush Sales! Moving from West Virginia to Maryland. Recently purchased a new RAV4. Offered two vehicles for trade. Negotiated the final price and were assured s Moving from West Virginia to Maryland. Recently purchased a new RAV4. Offered two vehicles for trade. Negotiated the final price and were assured several times by the salesperson that Maryland State tax was included in the price. Minutes prior to sitting down with the finance and closing the deal we were approached by the salesperson and financial manager to inform us they had neglected to add in the Maryland State tax, approximately $1800.00. A gesture of several hundred dollars was made and we accepted then closed. We never asked to go over the numbers and the salesperson never offered. Our bad, buyer beware. Either this was an ambush sales tactic or incompetence, you decide. We will never deal at Younger again, word of mouth will not be kind. Do NOT trust this dealership. More
Excellent Customer Service My 1st service at Younger Toyota was an excellent experience. I was greeted as soon as I entered the service area by Chris Risley. He checked my appoi My 1st service at Younger Toyota was an excellent experience. I was greeted as soon as I entered the service area by Chris Risley. He checked my appointment and guided me to the service lounge. Within a 35 minutes, my car was ready, and I was again impressed with the ease of seamless operations of Younger Toyota's staff. I left the facility feeling my time and patronage was respected. Bravo to Chris Risley, and the staff I didn't get to meet, who made my service experience a pleasant one. Thank you, George Whetzel More
Tough beginning but happy in the end The internet process to determine an agreeable price took way to long! I almost walked away twice from purchasing the RAV4 but the online person came The internet process to determine an agreeable price took way to long! I almost walked away twice from purchasing the RAV4 but the online person came back with more questions about my bottom line. Once I visited the dealership and got to talk with a sales rep in person it was fine. Love Toyota quality and dependability!!! More
Sales consultant Brian Fearnow This is the fifth Toyota we have purchased from Brian and Younger Toyota. Each time Brian has been informed, more then helpful and has excellent comm This is the fifth Toyota we have purchased from Brian and Younger Toyota. Each time Brian has been informed, more then helpful and has excellent communications skills with a non car person. We will be back in the future to work with Brian and the great service department. More
First Lease! Brain and the team were wonderful at helping me chose my first car I have ever owned!! Brain worked really hard to make sure it was the best car to fi Brain and the team were wonderful at helping me chose my first car I have ever owned!! Brain worked really hard to make sure it was the best car to fit my lifestyle as well as my budget. I could sense the good team aspect of Toyota as they worked together to make sure all my needs were met. It was like they were my family! I would give them a 10/10!!!! More