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Younger Toyota

Hagerstown, MD

4.6
1,607 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,607 reviews

July 17, 2016

Friendly Service, No Hassle I was recommended to Younger by a long time friend and he directed me to Mr. Luis Lee. I spoke with Mr. Lee on the phone initially and discussed my n More

by JCott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis L Lee Jr
Jul 18, 2016 -

Younger Toyota responded

Mr. Cott, we are pleased to hear that you had such a pleasant experience with Luis Lee. It means a lot that you took the time to write a 5 Start review. We truly hope to see you for your first service appointment in 5,000 miles! -Dave Carroll, GM

July 12, 2016

Great Customer Experience What a great place to buy a car. They were very fair and easy to work with. I would highly recommend this dealership to anyone! More

by David M. Copenhaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Taylor, Ken Murphy
Jul 14, 2016 -

Younger Toyota responded

David, thank you for taking a moment to write about Younger Toyota and for your 5 Star Rating. -Dave Carroll, GM

July 09, 2016

Prius 2016 purchase My salesman, Anthony P. Was the best, most efficient sales person I have ever dealt with. He even drove to the DC area to pick up the exact car I want More

by Tziemba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pattillo, Cheryl Taylor
Jul 14, 2016 -

Younger Toyota responded

We hope you are enjoying your new 2016 Prius! Thank you for sharing your experience with Tony and Cheryl and for choosing Younger Toyota. -Dave Carroll, GM

June 05, 2016

They could care less! Visited due to being a Hagerstown resident, but clearly the two individuals I dealt with couldn't be bothered. The lack of communication, professional More

by Never again
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Pattillo, Stafford Horetz
May 27, 2016

Best car buying experience I ever had and i've had many! No one was more surprised than me that I actually bought a vehicle on this visit! J.T. was my salesperson and he went above and beyond to put me behin More

by BarryP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James "JT" Thomas
Jun 06, 2016 -

Younger Toyota responded

Barry, How exciting! Thank you for choosing Younger for your vehicle purchase. We are so glad to hear that J.T. was outstanding in helping you in your decision and it was an enjoyable process! Thank you for the review, Dave Carroll, GM

May 20, 2016

Customer-Satifaction is Their Middle Name I picked a Prius to lease but found out after I completed the deal and drove it home, that it only had an AM/FM radio along with Entune. I called Youn More

by Grandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Luttrell
Jun 06, 2016 -

Younger Toyota responded

Grandy, We are pleased to hear that Justin was able to work the exchange for you! Our employees go above and beyond to help our customers and it is always great to hear our customers recognize them when they do a great job. We hope you are pleased with your new purchase and hope to see you in the service lane soon. Thank you, Dave Carroll, GM

May 18, 2016

Leasing Toyotas We live in Frederick and have leased our last three Toyotas from Younger. Our experience with this dealership has been great. Management and Louis Lee More

by gary moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis L Lee Jr
May 19, 2016 -

Younger Toyota responded

We certainly appreciate your trust in Louis and our team, and that you choose to return time and time again. Thank you for sharing your experiences in this review. Please know that we are just a phone call away if we can be of further assistance. All the best to you, Dave Carroll GM-Younger Toyota

May 13, 2016

Louis Lee Louis is an outstanding sales associate. He really knows his Toyotas. He sold us our Venza. The transaction was smooth. We really like our Venza a More

by Sandiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis L Lee Jr
May 19, 2016 -

Younger Toyota responded

Thank you for the opportunity to help you with your Venza purchase, and for sharing your experience in this review. Your feedback is very important to us. Please let us know if you have any questions about the features of your new Venza. Wishing you many happy miles, Dave Carroll GM-Younger Toyota

May 11, 2016

Brian and Younger come through again! Over three years ago we purchased a vehicle from Brian and Younger. It was a great experience and super little car. When the time came to upgrade, we More

by dscoppage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Swope, Brian Fearnow
May 13, 2016 -

Younger Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience that you may have experienced. I understand that you have worked through the items of concern with Brian and that you are pleased with the results. Please know that we have your best interests at heart and are here to help in anyway that we can. Feel free to give us a call if we can be of further assistance. Wishing you all the best! Dave Carroll GM-Younger Toyota

May 16, 2016 -

Younger Toyota responded

We thank you very much for taking the time to share your experience in this updated review. I am very happy that we were able to resolve your concerns. Please let us know if we can be of further assistance in anyway. Wishing you many happy miles, Dave Carroll GM-Younger Toyota

May 11, 2016

Great Experience Everyone at Younger Toyota was very helpful and great to work with. My salesman JT was very knowledgeable and great from start to finish. I would reco More

by Steven1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hull, James "JT" Thomas
May 12, 2016 -

Younger Toyota responded

Thank you for sharing your Younger experience in this review, and for your recommendation. Feedback such as yours is very important to us and we appreciate your time in providing it. We also appreciate the opportunity to help you with your automotive needs. Please give us a call if we can be of further assistance. Wishing you all the best, Dave Carroll GM-Younger Toyota

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