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Younger Toyota

Hagerstown, MD

4.6
1,607 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,607 reviews

December 18, 2015

Great service, easiest car purchase ever Salesman Justin Luttrell was wonderful to work with. No fuss no muss. Knows his stuff. Easiest car purchase ever. Our "new" used car is perfect fo More

by LDStoyotabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Luttrell
Dec 18, 2015 -

Younger Toyota responded

Thank you for sharing your great experience in this review. We are glad that Justin was able to help you with your vehicle purchase, providing excellent customer service. That is how the car buying experience should be - hassle free. Please let us know if we can be of further assistance. Wishing you many happy miles in your "new" used car. Regards, Rick King, Sales Manager-Younger Motorcars

November 29, 2015

Great buying experience. Mike Kuhns was a great salesman. Not pushy yet very helpful from first meeting. Mike and Eric Eichelberger (sales manager) really went all out to make More

by robwc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kuhns, Eric Eichelberger
Nov 30, 2015 -

Younger Toyota responded

We hope that you are enjoying your new 2016 Tacoma. Thank you for the opportunity to help you with your purchase, and for sharing your Younger Toyota experience in this review. Our team strives to provide excellent customer service with every purchase experience! We greatly appreciate your recommendation! Wishing you many happy miles in your new truck! Sincerely, Dave Carroll GM-Younger MotorCars

November 27, 2015

Younger is the real deal !!!!!! This is probably the 10th vehicle that I have purchased from Gary Cohen at Younger the experience gets easier every time. Gary takes plenty of time wi More

by WV nightmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Cohen, Matt Hull
Nov 30, 2015 -

Younger Toyota responded

This is music to our ears. We may need to invent an "Easy Pass" for customers like you, who return time and time again! Thank you for sharing your purchase experiences and recommendations in this review. We will definitely look into your detail shop concerns, if you would like to provide more information. Once again, we appreciate you taking the time to write this review and for giving us the opportunity to earn your trust and business again. Please let us know if we can be of further assistance. Sincerely, Dave Carroll GM-Younger MotorCars

November 22, 2015

Get the right type of salesperson; willing to hear you Our experience with Younger was mixed. We were looking to replace our 2001 Avalon with something that would offer some utility. We tend to keep vehic More

by CBBeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Siedel
Nov 24, 2015 -

Younger Toyota responded

We thank you for taking the time to review your experience here at Younger, and for sharing your positive response on our salesman - Adam Siedel. While we strive to provide the best possible customer experience, we know that there is always room for improvement. You have shed light on areas that we will be taking a closer look at in effort to streamline the process. Please know that our management team will be looking into your concerns and I will reach out to you with their findings. Thank you once again for your time in letting us know. Sincerely, Dave Carroll GM-Younger MotorCars

November 21, 2015

Justin is wonderful, friendly, and willing to help We thoroughly enjoyed working with Justin in purchasing our used Toyota Sienna. We arrived without expecting to purchase a vehicle, as we had just de More

by Tammy & Donnie Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Luttrell
Nov 24, 2015 -

Younger Toyota responded

Quote for the day " I enjoyed purchasing a car". We love it and are so glad that Justin changed your opinion on the car buying experience. It is our goal to provide a hassle free experience, and having an energetic and friendly salesman like Justin is always a win-win situation. We certainly appreciate you taking the time to let us know how we are doing. Please don't hesitate to give us a call if we can be of further assistance. Dave Carroll GM - Younger Motocars.

October 30, 2015

Do Not Do Business with Younger Never doing business again with this Younger group, never had such a horrible experience in almost 30 years of buying vehicles. Fraudulent offer to g More

by Lied to in Cumberland
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Carroll
Nov 17, 2015 -

Younger Toyota responded

We certainly apologize for any inconvenience this customer may have experienced. It is never our intention to handle any customer transaction in the fashion described within this review. After careful investigation into this situation it is evident that there was a misunderstanding of the customer's intent versus what our existing policy/offer allows. Again, we apologize for any inconvenience. Dave Carroll GM- Younger MotorCars

October 23, 2015

Horrible Dealership 1. I bought a truck from this dealership almost two months ago. They told me that they would be sending me the plates and registration. The truck curr More

by nickpomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Cohen
Oct 28, 2015 -

Younger Toyota responded

In effort to review/resolve your situation, I will need some more information please. Can you please provide: Date you purchased the vehicle from us. What vehicle you purchased. (year, make and model) Your name, or name the vehicle was titled under. It is important to us that we try to resolve your concerns but we can't do it without your assistance in providing the above information. Thank you, Dave Carroll GM - Younger Motor Cars

September 21, 2015

Great Used Car Buying Experience! What a great experience I had purchasing a used car from Younger Motorcars Toyota Scion! I drove up from Northern Virginia, more than 1 1/2 hours awa More

by katiedoubleu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Hardy, Matt Hull, JC Charles
September 15, 2015

FIRST NEW CAR!! I AM 46 YEARS OLD AND HAVE NEVER HAD A BRAND NEW CAR. THANKS TO MARA FOR MAKING THAT DREAM HAPPEN. I GOT THE CAR I WANTED AT A GREAT PRICE. THE STA More

by imjanet1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Myers
September 12, 2015

Great Customer Service !!!! The whole staff at Younger was a great example of what Customer Service should be. From the first day I emailed through the internet to the day I dro More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe Jill Fox was the first to contact me., Phil Young, Rick King, Debbie French
Oct 21, 2015 -

Younger Toyota responded

At Younger, we make customer service our number 1 priority. Helping you find the right vehicle and the right deal is our goal, and we thank you for trusting in us to do so. We know that your time is valuable and we greatly appreciate you letting us know how we are doing!! Please give us a call if we can be of further assistance. Dave Carroll GM - Younger Toyota

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