Younger Toyota

I've known Mr. Higgins for a nearly a decade and because of his honesty, professionalism and dedication to my Toyota I continue to purchase Toyota's. because of his honesty, professionalism and dedication to my Toyota I continue to purchase Toyota's. More

Mara and Cheryl Made my car buying experience very easy. Both are very professional with the way the purchase was handled. Everyone in Lockheed Martin loves the Prius that I purchase. I also love the Prius, Both are very professional with the way the purchase was handled. Everyone in Lockheed Martin loves the Prius that I purchase. I also love the Prius, I've saved so much gas. I appreciate the dedication and the straight forward way things was handled. Thank both of you, and I will recommend Younger to other employees at Lockheed Martin. More

I purchased my 2012 Highlander last year and my overall experience was wonderful. Everyone was very helpful and I would recommend this dealership to my family and friends. experience was wonderful. Everyone was very helpful and I would recommend this dealership to my family and friends. More

Both the General Manager, Justin Harbert, and the salesperson, Andre Taylor, were extremely helpful and friendly when I went to look at a Mercedes at the Younger Dealership in Hagerstown, Maryland. salesperson, Andre Taylor, were extremely helpful and friendly when I went to look at a Mercedes at the Younger Dealership in Hagerstown, Maryland. They were both very knowledgeable and I really felt like they wanted me to be happy with what I purchased. There was no pressure and I felt that they were being honest with me regarding the pros and cons of the purchase I was contemplating making. I did purchase a car -- and was very happy with the vehicle I got and the overall experience involved with the sale. More

My wife and I were in the market for a new Highlander. We called and asked Louis about a Highlander we saw on the Younger Toyota website. We informed Louis when we were coming in to see the vehicle. He had t called and asked Louis about a Highlander we saw on the Younger Toyota website. We informed Louis when we were coming in to see the vehicle. He had the vehicle in a delivery bay all cleaned and gassed up for us to take for a test drive. He was VERY informative as to the features and all of our needs. Although we did not buy that particular Highlander, we did purchase a new Highlander from him. Louis is a GREAT asset to the Younger Toyota team. When it came to delivery of the vehicle we hit a little delay but Louis came through and made sure we were comfortable and expedited the delivery for us. Louis went above and beyond what we felt he needed to do to make sure his customers are satisfied and happy with their purchase. I have been purchasing new Toyotas from two different dealers but Louis makes it harder for us to use anyone else but Younger. Thank you very much Louis for all your help and attention. I am certain we will use Younger Toyota again for future purchases and service. More

Yesterday morning (May 9) we hit a deer on I-70 going north on our way to Indiana. We damaged the right front bumper, the fog light and the windshield wiper reservoir. To make sure that there was no more north on our way to Indiana. We damaged the right front bumper, the fog light and the windshield wiper reservoir. To make sure that there was no more substantial damage before continuing our trip we went to Younger Toyota. Mr. Curtis and his body shop representative not only responded quickly in assessing the damage but also taped down the bumper edges and taped and added fluid to the windshield wiper reservoir. This was done quickly and with skill and care that was impressive. These two representatives of Younger Toyota deserve our grateful commendation for service excellence. They helped us overcome a difficult situation so we could continue on our trip without major concern about the Highlander's safety. Thank you for your efforts. Sincerely, Richard and Christine Fischman Garrett Park, MD 20896 More

Louis is a top notch professional who is kind, caring and efficient. This is my second vehicle purchase for Louis. He went beyond the call of "salesman duty" to find me a vehicle that was compatible with my efficient. This is my second vehicle purchase for Louis. He went beyond the call of "salesman duty" to find me a vehicle that was compatible with my disability, but also in my price point. I love my new Mitsubishi Outlander Sport! All I can say is KUDOS and thank you Louis Lee for a job way beyond well done. Younger is blessed to have him as a salesman. More

Well, I thought I should keep maintenance of my 2006 Toyota Sienna at a Toyota dealer. I can honestly say I would not recommend Younger Toyota. I scheduled a regular maintenance and an estimate of bod Toyota Sienna at a Toyota dealer. I can honestly say I would not recommend Younger Toyota. I scheduled a regular maintenance and an estimate of body work of my vehicle. After 45 min, a service person comes out and shows me a list of things that could be done. I opted to have new tires and asked her if they had time to do it while they had my car up. She replied yes and gave me no idea of the wait time. 2 hours latter, after hunting her down, I asked how much longer it would be? She replied 45 more minutes. I asked to see the body work estimate that was part of the original work order and she told me it had not been done yet. After waiting longer into third hour, an employee decides to wash my car without asking or informing me and looses all of my decals off my vehicle. Great. I informed the Service Manager, Tony, of how disappointed I was of the quality of service. He said he would look into it and look for the decals, but I never heard from him again. The next week, I was scheduled to get the body work completed. I dropped it off Monday morning. While they had my car, I was offered a rental through Enterprise. I had the rental from Monday morning until Tuesday 5:30 when I picked my car up. Younger told Enterprise that I had the car until Wednesday at 12:30, so they were going to charge me for another day. On top of that, my windshield was covered in overspray from the bodywork and they didn’t replace a stud in the plastic wheel well. I could still see ripples in the body work and feel bumps in the paint. Not a good experience with Younger Toyota at all. I’m sure this is not what the Younger family had in mind for quality service. Yvette May More

We are totally satisfied with our recent purchase at Younger Toyota--from the minute we pulled in to get service on our Prius 'til we signed the last paper to complete trading in that Prius and buying Younger Toyota--from the minute we pulled in to get service on our Prius 'til we signed the last paper to complete trading in that Prius and buying our 2012 Camry. Everyone we came in contact with was helpful and professional. We found the way your business is run with the customer's needs and comfort a high priority a very welcomed plus. Hats off to all!!! More

I have trusted my Toyota maintenance to this dealership for almost 10 years. This was my first experience purchasing there, and it was terrific! Mara is thoroughly knowledgeable about the vehicles and re for almost 10 years. This was my first experience purchasing there, and it was terrific! Mara is thoroughly knowledgeable about the vehicles and really listened to me. She was attentive, but put on no pressure at all. The price was fair and I felt I received a fair price for my trade-in. I am very pleased with the whole experience. More