Younger Toyota

I, unfortunately had totaled my toyota camry during the last snowstorm and needed to get another vehicle. I have been a younger customer for many years and have purchased three cars from there. After searc last snowstorm and needed to get another vehicle. I have been a younger customer for many years and have purchased three cars from there. After searching the area for cars, I found younger had the best deals. After speaking with Jill at customer services, she introduced me to Jackie Hessong, one of the sales reps in used cars. How lucky I was. She was the perfect fit for me, as I am very particular when dealing with sales persons. I don't like pushy, aggressive persons who don't let you do your thing when making a purchase. Jackie is just the opposite. She listened to my situation, what I was in the market for and how much I was looking to pay. She went over the vehicles I was interested in from the website, then showed me several others that were comparable. She answered any and every question, sometimes twice, explained every aspect of each vehicle and never pushed me towards one or another. When we narrowed the choices to about 3 Forerunners, she just let me have time to think and compare my own information and wasn't in a hurry to make a sale. After choosing the vehicle we wanted, she set everything up for us and when I returned the next day, she went over everything in the vehicle in specific detail. What great customer service. If you want a great, easy going, laid back and professional sales rep, definitely see Jackie at Younger. She made my car shopping experience, a relaxed and stress free experience. More

I saw the car my husband and I wanted online. I called and told them which car I was interested in and what I intended to do. I worked with used car sales lady Jackie Hessong. She is very personable and and told them which car I was interested in and what I intended to do. I worked with used car sales lady Jackie Hessong. She is very personable and worked hard to get me what I wanted. Once everything was in place, she drove the car I was interested in to my house in Hanover, Pennsylvania, which is about 45 miles driving distance from them. I looked at and test drove the car, and my husband and I decided to proceed with the sale. We traded in our car towards the Toyota Yaris that we purchased from them. It was a smooth and stress free transaction, and Jackie made everything easy and pleasant. She is very friendly and helpful in answering our questions and addressing our concerns. She did not pressure us into anything, her approach was very laid back which made it easy to decide. I would highly recommend Younger Toyota to anyone looking for a nice car at a reasonable price and that wants low pressure sales people to work with. Ask for Jackie if you are in the market for a used car, and you will find that she will do everything she can to help you find the right vehicle at the right price for you. More

Mara provided us with exceptional service. She was always readily available to answer any of our questions. I would recommend her to anyone wanting to purchase a Toyota. always readily available to answer any of our questions. I would recommend her to anyone wanting to purchase a Toyota. More

I had a very good experience at Younger. Mara addressed any questions I had on the models of the Toyota I was looking at. I was very interested in the gas mileage since I drive 130 miles to work every day any questions I had on the models of the Toyota I was looking at. I was very interested in the gas mileage since I drive 130 miles to work every day. Mara also explained to me that I got free oil changes for the life of the car as long as I got changed at Younger and also free tire rotation for 2 years. Mara knew this would be very important to me. When it came time for discussing the price of the car Mara was extremely reasonable Whenever my children would say no we did not accept the deal she always went back to her manager. Something that was also very important to me were the hours the service department was open and the amenties that were offered while waiting. I hate sitting in dealerships for 2 hrs and having nothing available but the vending machines. Whenever I bring in my car to be service (Saturday's) Mara alway's stops by to say "hello" which I feel is good customer service. More

I went to Younger Toyota not thinking I could even drive out with a car!! She got me approved for a Toyota Tacoma 2012 and drove it out the same night!!!! She is an excellent and outstanding sales women!!! out with a car!! She got me approved for a Toyota Tacoma 2012 and drove it out the same night!!!! She is an excellent and outstanding sales women!!! I recommend all my friends to go see her and also the service at Younger Toyota is amazing! They even serve food free internet while waiting!!! Great environment and atmosphere!!! Great People, Great Service, and Not a waste of time!!! More

Mara worked with me, helped me get what I wanted and made sure I got it. This included some creative financing since I still owed $$$ on previous Prius. sure I got it. This included some creative financing since I still owed $$$ on previous Prius. More

I visited a couple dealers in the area before purchasing my 2013 Camry SE. I ultimately decided upon Younger for their low pressure sales tactics, speed/quality of service, and showroom comfort. I will re my 2013 Camry SE. I ultimately decided upon Younger for their low pressure sales tactics, speed/quality of service, and showroom comfort. I will recommend Younger to friends and family. More

Stopped by in the afternoon for an oil change. They took me right in and it was done in no time. The car is a lease car and has a program that pays for the scheduled oil changes up to 30K. All was done prof me right in and it was done in no time. The car is a lease car and has a program that pays for the scheduled oil changes up to 30K. All was done professionally and at no charge to myself. Great! More

We take our four cars to Younger for service and oil changes on a regular basis and have done so for many years. Teresa and Rhonda are great to work with they pay attention to what their customers need changes on a regular basis and have done so for many years. Teresa and Rhonda are great to work with they pay attention to what their customers need and do not try to sell other services unless they are truly needed ; you can depend upon their advice. There are many places in the Frederick and Hagerstown area where we can take our cars for service, the people who work at Younger help make it one of the best dealerships in the area. I never hesitate to recommend Younger Toyota to neighbors and friends. More

Very Rude and Sarcastic. This man basically "lied" to me, laughed and insulted me when i wasn't happy with the service performed on my vehicle that I purchased from Younger. Very poor service, "lied" to me, laughed and insulted me when i wasn't happy with the service performed on my vehicle that I purchased from Younger. Very poor service, and horrible attitude towards customers. I bought the car 3-4 months ago. about 3 weeks after buying, i noticed that 2 of the tires were worn out pretty much to the warning bar for tread depth.( how it passed the used car cert inspection ill never know) keep in mind it had 30k miles on it when i bought the car. so without issue the used car manager said he would replace those 2 with NEW tires. Well... i come to pick up the car after service and notice the supposed "new" tires look used.. i said something to one of the techs and he said yea they aren't BRAND NEW , but the tread depth was at 10/32 which is reasonable and that's all they could do for me. I was ok with that because it was ALOT better than what was on there and i didn't really expect NEW tires. so i take it in today for oil change service and asked if they would check to see why i kept losing air pressure in back left tire. apparently there are 3+ plugs in one of the tires that was causing the air leak(again how this passed inspection ill never know). i argued with the service manager and he swears up and down the tires were BRAND NEW and that i plugged them (which iv never plugged any of the tires on this car). Basically its his word vs mine. Long story short, they put old used tires on there with 3+plugs in them to avoid the cost of putting on new ones. Very same day my paperwork indicates that all 4 tires are the same tire tread depth (7/32). how is that possible if 2 of the tires are supposedly "BRAND NEW" and the other 2 have 50k miles on them???? hmmmm thats a mystery! guess the tire plug fairy came along while sleeping and put those in there! More