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Younger Toyota

Hagerstown, MD

4.6
1,607 Reviews

1945 Dual Highway

Hagerstown, MD

21740

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Showing 1,607 reviews

December 19, 2012

Yes a lot better than most dealer I am sure, but hey its a simple oil change right ....Well now we will get to see and we will get to really rate them on some service (which I have never had to get before) More

by vlschaidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Harbaugh
Dec 28, 2012 -

Younger Toyota responded

Thanks for coming in for the oil change. I hope your next visit we exceed your expectations. Thanks, Dave Carroll Gen. Mngr

December 18, 2012

No issues and the wait was what I had originally expected. I specifically enjoyed the internet access so that I could work while I waited. More

by rhenke813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

We appreciate you visiting us for service, and taking advantage of the amenities we provide for our customers. Thanks again, Dave Carroll Gen.Mngr

December 14, 2012

Mara and Mark went out of their way to make my car buying experience a pleasant one! I will recommend them to my family and friends. More

by socrmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Taylor, Mara Myers, Mark Rivas
Dec 28, 2012 -

Younger Toyota responded

Thanks for purchasing from Younger,I will give kudos to Mara and Mark. Thanks again, Dave Carroll Gen. Mngr

December 11, 2012

Rhonda Green- Stanbaugh went out of her way to see my Toyota Tundra was repaired to my satisfaction, Thanks for a great job and a smooth repair experience. More

by ttttttttttttttttttttttttttttttttttttttttttttt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

I'm glad Rhonda exceeded your expectations, she's the best. Look forward to seeing you in the future. Thanks, Dave Carroll Gen. Mngr

December 08, 2012

I came in with a problem replacing the low beam headlight on the passenger side. Following unsuccesssflul attempts to install a new bulb they had to take out the entire headlight assembly to discover the pr More

by Michael Wallinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the service personnel other than the service manager.
Dec 28, 2012 -

Younger Toyota responded

I'm glad to see they took very good care of you, we appreciate you keeping us in mind for future business. Thanks, Dave Carroll Gen. Mngr

December 07, 2012

I had a 8:00 AM appointment for an oil change. I was there two hours. Totally uncalled for to spend that much time for an oil change. I know I have free lifetime oil changes but I will pay for the oil t More

by rjswood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

Please accept our apologizes, We should never take 2 hrs for an oil change. We hope you give us another opportunity to do regular service for you. Please let me know when you visit again. Thanks, Dave Carroll Gen. Mngr

December 03, 2012

Overall, we have never had any issues with Younger. However, my compliant is still the fact that they use they free car washes for life as a selling point and then they always have an excuse why it can More

by runkles03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

Sorry for any unclearity with maintenance schedules or coverage. If you would like to contact us, we would be more than glad to review it with you.Also good news on the horizon, we have a new car wash coming in January. Hopefully that will eliminate issues in the future. Thanks for your feedback, we always appreciate the info to improve. Dave Carroll Gen.Mngr

December 02, 2012

I cannot stress enough how helpful Tim was during the purchasing process: he was honest, friendly and knowledgeable. I live out of state, but Tim answered all of my questions, called me and texted me mu More

by HGiffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moats
Dec 28, 2012 -

Younger Toyota responded

Thanks so much for the review, it's great to hear the staff is taking care of our customers no matter how far they come from. Thanks Dave Carroll Gen. Mngr

December 01, 2012

I have baught several cars from Younger toyota over the years and each time I have purchased a vehicle, I have always gotten excellent service. In fact my son has purchased a corolla from you and then my More

by cmatthew1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Myers
Dec 28, 2012 -

Younger Toyota responded

Cheryl, Thanks for taking the time to respond, i will thank Mara for taking care of you and your family. Thanks Dave Carroll Gen. Mngr

November 29, 2012

We were very happy with the service from everyone at Younger Toyota. We were very happy with everyone we came into contact with. It is a great place to buy and I am going to recommend this place to frie More

by Sharon Briggles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Myers, Matt Hull
Dec 28, 2012 -

Younger Toyota responded

Great to hear everything went well, We look forward to seeing you in the future. Thanks Dave Carroll

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