
Younger Toyota
Hagerstown, MD
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Younger really knows how to treat their customers! They have a great waiting area - comfortable, many different options of ways to spend your time while you wait, and even snacks/drinks to enjoy for free. have a great waiting area - comfortable, many different options of ways to spend your time while you wait, and even snacks/drinks to enjoy for free. Additionally, the service members come and tell you what is happening with your car while you wait so that you're not just sitting and wondering how long it will take yet or how much things will cost. They always ask first before performing any service that will cost additional money. They are friendly, and I never feel like they're trying to "get one over" on me. More
Had a great experience at Younger Toyota. All three gentlemen were professional and very helpful. I still think Toyota could have thrown in a ball cap with the purchase of a new truck, though :) :) gentlemen were professional and very helpful. I still think Toyota could have thrown in a ball cap with the purchase of a new truck, though :) :) :) More
This is the second vehicle we have purchased from Jon Allgeier, our Sales & Leasing Consultant. The first was a Mitsubishi for our 16-year old daughter two years ago and this purchase, a Toyota 4-Runner Allgeier, our Sales & Leasing Consultant. The first was a Mitsubishi for our 16-year old daughter two years ago and this purchase, a Toyota 4-Runner, was for us. We made the mistake of shopping at several other dealerships, including Len Stoler, before realizing and remembering what we had in Jon. It took one phone call to Jon to get us back on the right track and we had our new vehicle within ten days. Jon was always available via phone and email even at times we didn't know if he'd be working. Both Shannon and I work in a service-driven environment, and although it is a different industry, it is rare for us to come across someone like Jon who put our needs and concerns first. We would highly recommend him to friends, family or anyone looking to purchase a vehicle. Andrew McHale & Shannon McCann More
I was not made aware, when I made the appointment, that the employee I requested would not be available at the time of my appointment, and therefore, I waited an hour before service was begun. However, ha the employee I requested would not be available at the time of my appointment, and therefore, I waited an hour before service was begun. However, having said that, I found the service personnel to be courteous and friendly, and the work to be efficiently performed once it was started. This is the second car I have purchased and had serviced at Younger, and will continue to deal with this company, even though there is a Toyota dealership closer to my home. More
Rhonda provided excellent customer service. She arranged to have my spoiler painted before I brought in my car so I had a shorter wait time, and she worked around my work schedule. The paint was a perfect to have my spoiler painted before I brought in my car so I had a shorter wait time, and she worked around my work schedule. The paint was a perfect match! When the wrong liner was ordered, she again worked around my work schedule, offering several scheduling options for me to bring my car back in. Rhonda was friendly and personable, both in person and on the phone. The service waiting area was very comfortable. I would definitely recommend Younger Toyota of Hagerstown to anyone who needs service for their Toyota. More
I have dealt with the service department at Younger before and they have always been very courteous. A day before a work trip to Richmond VA, I called in to see if there was any openings for an oil cha before and they have always been very courteous. A day before a work trip to Richmond VA, I called in to see if there was any openings for an oil change. Rhonda was very prompt in getting back to me and was able to fit me into the schedule. Jesse the tech even came out to say hello and made sure to cover every part of the interior of my truck so he would not get it dirty. Thanks so much to the whole department. More
Very good customer service overall, and I am 100% happy with my vehicle purchase! I would recommend this dealership to other friends and family. I hope to buy another car with this dealership in the futu with my vehicle purchase! I would recommend this dealership to other friends and family. I hope to buy another car with this dealership in the future! More
I have been a Younger customer since Dec. 2011 when I bought a pre-owned car. My experience with the staff was so great. They were very accommodating, helpful, friendly & would explain things that I di bought a pre-owned car. My experience with the staff was so great. They were very accommodating, helpful, friendly & would explain things that I didn't quite understand. With my decision of buying a new car, I didn't hesitate to check first with Younger though my brother advised me to go to other car dealership because of the marked down prices. I went to Younger on my day-off, Wed, at 11:30AM. I talked with Mr. Rick King (he was my salesman on my first car). Mr. King asked Mr. Ken Murphy to help me find what car I really wanted. Mr. Murphy was very helpful and actually gave me advised on some matters. At first, I thought I would not be able to get a brand new car. However, he didn't let me down & told me to put a smile on my face. I got the car I really wanted. With the help of Ms. Cheryl Taylor, the paperwork was done quickly. When I called my brother in CA, he was surprised that the deal was already closed in such a short time. That's how Younger employees work. They really take good care of their customers. As for me, I am after the service of the company followed by the product they sell. I am proud to be a Younger customer! More
Service was fast and friendly. When time comes to get another vehicle definitely coming to younger. Thanks again for everything. Would recommend to family and friends. another vehicle definitely coming to younger. Thanks again for everything. Would recommend to family and friends. More
You guys did an awesome job! Mark was an awesome sales person. He, Matt and Tony were very knowledgeable and helpful. I would definitely buy from them again. person. He, Matt and Tony were very knowledgeable and helpful. I would definitely buy from them again. More