
Younger Toyota
Hagerstown, MD
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Because of Rhonda's thoroughness and follow thru, I haVe recommended your dealership to several of my friends. You have a lifelong customer. Every time she has dealt with me professionally and fairly. She recommended your dealership to several of my friends. You have a lifelong customer. Every time she has dealt with me professionally and fairly. She sees that all work is completed properly and she always explains everything in plain English. More
I was astonished when my new 4 Runner (less than 300 I was astonished when my new 4 Runner (less than 300 miles) had a major computer malfunction. I absolutely could not have been treated any better I was astonished when my new 4 Runner (less than 300 miles) had a major computer malfunction. I absolutely could not have been treated any better with this entire experience. Matt brought me a new Camry to use while my 4 Runner was being restored to new. I also had a noisy seat motor and Tony said he would have this repair done while my 4 Runner was in for the computer repair. The Camry had a nearly full tank of gas and when my 4 Runner was returned, it also had a nearly full tank of gas! The only way I could have had better treatment would have been if Tony had a magic wand to wave and make the problem not have happened! Younger staff is the Best! More
The overall service experience was good; however, it was tainted by my having to wait an hour and a half past my appointment time for my vehicle to finally be worked on. Is was explained to me that a "lift tainted by my having to wait an hour and a half past my appointment time for my vehicle to finally be worked on. Is was explained to me that a "lift hadn't been available. " More
The entire process of buying the call was very enjoyable. There was no heavy pressure for the sale. Jermey was able to get me the exact car I wanted (even though they did not have it on the lot) and I receiv There was no heavy pressure for the sale. Jermey was able to get me the exact car I wanted (even though they did not have it on the lot) and I received the same sale price as the one advertised on the lot. The car has all the features I want and I was able to pick it up within one day of placing my deposit. I really love my new camry and the color is beautiful. Everyone at the delarship was very friendly and helpful. Jeremy has followed up with me to be sure if I was satisfied and to see if I had any questions. Overall this has been one of the best experiences I have had buying a new car. Thank you! More
I would highly recommend Younger Toyota! The service was wonderful! I felt that Tony Curtis not only listened to our concerns with our hybrid, but helped us get the service we needed to get it back on th wonderful! I felt that Tony Curtis not only listened to our concerns with our hybrid, but helped us get the service we needed to get it back on the road. He really went above and beyond during a stressful time and he really helped a stressful situation...not be as stressful. Thank you, Tony and Younger Toyota!! More
I love you guys. You are so sweet and nice and helpful. I felt very comfortable there and everything went smoothly. Thank you so much. I love my rav4. Its great. I will recommend you to everyone I know. felt very comfortable there and everything went smoothly. Thank you so much. I love my rav4. Its great. I will recommend you to everyone I know. More
I was very skeptival, but I had heard good things about Younger. I called and asked for the Sales Manager to assign me to a mature knowledgeable person who would treat me fairly as I am a long time Toyota Younger. I called and asked for the Sales Manager to assign me to a mature knowledgeable person who would treat me fairly as I am a long time Toyota buyer. This is my 4th Toyota purchase in a row but I had shopped for other brands to cvompare and had not had very ploeasant experiences. Mark Duvall was very courteous and professional in introducing me to Mara Myers. I was totally comfortable with Mara and we established an immediate rapport. I felt she was extremely helpful, very sincere, and did everything possible to provide me with outstanding service. Although I do not buy a new car except every 6 to 9 years, I have immediately been very impressed with your dealership and will highly recommend you. How refreshing to be treated that my business mattered! I respect your product and I am very apopreciative that your dealer appreciates my business. You were the 4th dealership I visited, but you were clearly the best! Thank you for all of the commitment and training and professionalism! You havemade a long term client! Joyce Hilton More
Service manager Rhonda is AWESOME. I have never experienced a dealership anything like this. Everyone is friendly and helpful. Work is done on time. Prices are very reasonable They go above ab experienced a dealership anything like this. Everyone is friendly and helpful. Work is done on time. Prices are very reasonable They go above above and beyond. More
Jason was the service rep that helped me. He was very knowledgeable. He offered his assistance when making my next service appointment. Asked me to call him personally so he could make sure I get the mos knowledgeable. He offered his assistance when making my next service appointment. Asked me to call him personally so he could make sure I get the most out of my next service appointment. Our family lives over 2 hours away and we chose to travel to Younger Toyota because of the excellent customer service. Also, Crystal was our shuttle driver. I have used this service in the past and both times she was excellent. She made it her pleasure to shuttle us. Thanks for the great service. Lita Embleton~ More