
Younger Toyota
Hagerstown, MD
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First of all, I can't thank my sales consultant - Ken Murphy - enough. He was so helpful with my second purchase from Younger Toyota, and because of his outstanding knowledgeable demeanor - I can not wai Murphy - enough. He was so helpful with my second purchase from Younger Toyota, and because of his outstanding knowledgeable demeanor - I can not wait to meet with him again in the future for my next purchase. Ken was not only professional in every aspect, but also very experienced. I never once thought that purchasing a vehicle could be so easy! Through his experience, it seemed like a walk in the park: prompt responses, understandable guidance and NO HASSLES! Even with a minor flaw to the vehicle - through no fault of the dealership, it simply was a used vehicle - Ken gave no hesitation on getting it repaired instantly. Ken completely understood my want, needs, and expectations in another vehicle. After purchasing my new (used) vehicle, I did have to visit the dealership again for an ordered part to be installed. Ken personally meet me at the service dock and took care of everything for me. Ken Murphy is a great sales consultant - who I would recommend to everyone I know. He is obviously serious about his work, as it shows through his demeanor, experience and knowledge . I can sense from my encounter with Ken that he genuinely cares about his customers; he wants them to leave with a smile and an elated disposition. Once again, I can not thank Ken Murphy enough for fulfilling my wish to be in a Toyota RAV4. More
Wonderful experience overall. This is our 7th car we have purchased from Younger Toyota. Toyota is a wonderful brand. The lifetime free oil change is also a plus for us. have purchased from Younger Toyota. Toyota is a wonderful brand. The lifetime free oil change is also a plus for us. More
I liked the overall environment of the dealership. Its very consumer friendly and convenient. The sales approach was friendly and educational. All our questions and concerns were thorougly addressed. very consumer friendly and convenient. The sales approach was friendly and educational. All our questions and concerns were thorougly addressed. More
Gary was a pleasure to work with when deciding to purchase a new vehicle. He was very easy to talk and really took the time to understand what I was looking for in a vehicle. Too many sales associa purchase a new vehicle. He was very easy to talk and really took the time to understand what I was looking for in a vehicle. Too many sales associates are aggressive and pushy but Gary was not. He was upfront and honest with me and didn't try to push me towards a vehicle I was not interested in buying. Younger Toyota has a true asset in Gary and I just wanted to share how easy he made my car buying experience. Thanks Gary!! More
Worked with Jim and Cheryl and must say the transaction went very smooth. Their attitudes and professionalism were A++. Glad we could keep our transaction local as well. We love our car!! Thanks, Young went very smooth. Their attitudes and professionalism were A++. Glad we could keep our transaction local as well. We love our car!! Thanks, Younger Toyota More
We had stopped in a couple months ago when we first heard about the Prius C. Gary Cohen promised to call us when there was one availoable to test drive. He did call us as promised, and we came down at our ne about the Prius C. Gary Cohen promised to call us when there was one availoable to test drive. He did call us as promised, and we came down at our next opportunity to try it out. After comparing it to the full size Prius and checking prices & such on the internet, we came back the next day to buy the car. Gary spent a lot of time with us (on his day off!) answering our questions and getting everything ready to go. Cheryl was very helpful as well once we got to the "signing stuff" stage. She explained our options well and helped us get set up. This wasn't the first car we bought from this dealer. We also have a Yaris that we leased 4 years ago. It now has 80,000 miles on it and has served us very well. When we are ready to replace it (probably not for a few years), we will most likely buy from Younger again (and from Gary if he hasn't retired in the meantime!). We would certainly recommend Younger to our friends who are looking for a new or used car. Sincerely, Paul & Annette Williams More
Bill Martin was an excellent salesman. He was not pushy at all which is what I was looking for in a salesman. He was never phoney or condescending either which I have experienced from other salesman. Thi at all which is what I was looking for in a salesman. He was never phoney or condescending either which I have experienced from other salesman. This is my second Toyota from Younger which shows how much I like this dealership. I also get all of my service done here and really like all of the service members too. More
It's by far one of the best dealers if been to. The dealer was very clean and the service area for customers was really awesome. My sales person was very friendly and I hope he will always be. dealer was very clean and the service area for customers was really awesome. My sales person was very friendly and I hope he will always be. More