
Younger Toyota
Hagerstown, MD
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the oil change took a hour and my car wasn't washed or vacuumed. Tire pressure wasn't checked. I won't be returning to Toyota to pay $40.00 for oil change service not worth it! also no one ever answers th vacuumed. Tire pressure wasn't checked. I won't be returning to Toyota to pay $40.00 for oil change service not worth it! also no one ever answers the phone there I had to schedule service online due to that fact More
A very pleasant experience buying a used truck at Younger. Salesman Tim Moats could not have been more helpful. It was more like a day at the beach than it was like buying a car. Thanks ! Will be Younger. Salesman Tim Moats could not have been more helpful. It was more like a day at the beach than it was like buying a car. Thanks ! Will be back for my next vehicle ! More
I had a recurring problem with an electrical issue and after speaking with Tony, he made it right. As a result, I had them do some additional work that I had planned on putting off for much longer! after speaking with Tony, he made it right. As a result, I had them do some additional work that I had planned on putting off for much longer! More
Jackie was awesome! She was polite, not pushy, and professional. We really liked her and would recommend her to family/friends. Todd was also knowledgeable and professional. We were very pleased wi professional. We really liked her and would recommend her to family/friends. Todd was also knowledgeable and professional. We were very pleased with our experience. More
My experience with Younger Toyota was extremely positive. Immediately upon entering the dealership, my family and I were warmly greeted and made to feel welcome and comfortable. Buying or leasing a car is Immediately upon entering the dealership, my family and I were warmly greeted and made to feel welcome and comfortable. Buying or leasing a car is a stressful and tedious experience, but our sales associate and everyone at Younger made the process smooth and even fun! We're thrilled with our Toyota Highlander and look forward to continued business in the future. More
This is her husband.She came in for a simple oil change and tire rotation and was there for 3 hours.I think you guys really ripe her off telling her brake fluid need to be replace.I driven cars up tp 100,0 and tire rotation and was there for 3 hours.I think you guys really ripe her off telling her brake fluid need to be replace.I driven cars up tp 100,000 miles and never needed fluid to be replace.I hope you are satify taking advantage of a woman who does not know that much about cars.She will probaly come back but I would not. More
As usual, Younger Toyota takes the time to see that all my needs were met and treated me as if I was their only customer. Everyone in the Service and Sales Dept. greeted me by my name. It's a pleasure to d my needs were met and treated me as if I was their only customer. Everyone in the Service and Sales Dept. greeted me by my name. It's a pleasure to do business with Younger Toyota. More
I took my Camry in for an oil change and new wiper I took my Camry in for an oil change and new wiper blades. I thought the wipers were a bit expensive but otherwise was very satisified with the ser I took my Camry in for an oil change and new wiper blades. I thought the wipers were a bit expensive but otherwise was very satisified with the service, as usual. We love doing business with Younger, so far the service has always been very satisfactory and we hope that never changes. More
After purchasing my pre-owned certified Toyota from a dealership in New Jersey, it did not pass inspection in Maryland for an item that should have been addressed prior to certified sale. A bit disappoin dealership in New Jersey, it did not pass inspection in Maryland for an item that should have been addressed prior to certified sale. A bit disappointed, within the same day of taking it to Younger Toyota(near where we live and would have bought if they would have had an AWD model), Rhonda was able to confirm the defect, contact the dealership and begin the process with Toyota corporate of addressing the issue. With limited sincerity from the original dealership to stand by their product, this blessing of a "new" van to replace our dependable but cramped 4runner (which we kept) for our growing family could have irreparably tarnished our committment to purchasing Toyota vehicles. Instead, just days after these unfortunate circumstances, and over the busy Christmas holiday no less, Rhonda had the near impossible part found, installed, and our vehicle safely back in our hands. We love the van and beleive we made the right purchase, not to mention a great deal on it from a certified Toyota dealership. However, it is hard as a consumer in the car buying process to put a price on "service", and in this case Younger went above and beyond those expectations earning our trust and more importantly a customer of the Toyota experience we have come to know and beleive in for the many cars we know will come in our years ahead. More
4 hrs for new tires and brake job is ridiculous! When I made the appontment I was told that the day was wide open for appointments. Offering to take me home to wait is worst since the dealer's policy is t made the appontment I was told that the day was wide open for appointments. Offering to take me home to wait is worst since the dealer's policy is that the car would automatically be put at the end of the queue and I won't get the car until closing time. I lost a 1/2 day of vacation. More