Younger Toyota - Service Center

I loved the free manicure, the free hot dogs, and popcorn plus bottled water. Great perks. I appreciated the prompt service (one hour), and the friendly employee who worked with me. I recommend Youhger plus bottled water. Great perks. I appreciated the prompt service (one hour), and the friendly employee who worked with me. I recommend Youhger Toyota fully. More

Jason was professional,informative, cognizant of previous service on my vehicle when I came through the service door. Service was timely and due to your coupon offer the price was more than fair. I would rec service on my vehicle when I came through the service door. Service was timely and due to your coupon offer the price was more than fair. I would recommend your dealership to my friends. More

timely appointment got scheduled - very profesional, on time with commitments, to the point, within budget, flawless execution on repairs and great communications overall. A good solid dealdership! time with commitments, to the point, within budget, flawless execution on repairs and great communications overall. A good solid dealdership! More

All I can say with my utmost backing that I trust this dealership absolutely and I intend to kepp coming back for service or to buy another Touota. No more needs to be said. RET. dealership absolutely and I intend to kepp coming back for service or to buy another Touota. No more needs to be said. RET. More

The check engine light came on the night before and we called Younger and they immediately made an appointment for us. It turned out to be one of the ignition coils. It was replaced within two hours and w called Younger and they immediately made an appointment for us. It turned out to be one of the ignition coils. It was replaced within two hours and we were on our way. More

Younger has always treated us more than fair. We went there for a recall and while there had the overhead compass fixed. Thankfully it was still under warranty. The waiting room and bathroom facilliti there for a recall and while there had the overhead compass fixed. Thankfully it was still under warranty. The waiting room and bathroom facillities are exceptionally nice. Jason Niederer has been our go to person several times. His personality is very well suited to his customer service job. He is not only very personable, he is very knowledgeable. Great person to deal with. Overall experience - excellent. Always in on time, out when promised. More

Jason was great! Unfortunately, there was more work done than we originally estimated, but . . . it happens. He was quick, efficient, and communicative. Things got done faster than I/we had expected, whic than we originally estimated, but . . . it happens. He was quick, efficient, and communicative. Things got done faster than I/we had expected, which was great, because I drive up to Younger from Front Royal simply because you all do a good job and I feel I can count on you. As a two-Toyota owner (Highlander and Rav-4), I need to feel confident in my service provider. So far, Younger makes me feel confident. Now, if your prices were only a teeny bit lower. (grin) But, the senior discount does help. Thank you. More

We were travling south on 81 and several dash lights came on suddenly. We immediately took the first exit and located the nearest Toyota dealer on my phone. We went directly there and Jason helped us to fi on suddenly. We immediately took the first exit and located the nearest Toyota dealer on my phone. We went directly there and Jason helped us to find out the problem. As it turned out there was a service bulletin on the problem. We needed to spend the night in your town as the part was not in stock, but Jason promised us we would be good to go by mid day the next day. The shuttle took my husband back to the hotel and the came back to get us when the car was ready. We were very pleased with the service and attention your company gave us. Art and Jan Marshall More

I bought a 2003 Highlander and had brought it in for a routine oil change and decided just to look at the 2012 models of Highlander's and Rav 4's. Alex Swope helped me and explaining the differences betw routine oil change and decided just to look at the 2012 models of Highlander's and Rav 4's. Alex Swope helped me and explaining the differences between the two models. He patiently answered all my questions. In the end, I chose the Rav 4 since the 2 SUV's that they had on the lot had exactly what I wanted plus extras that were not necessary. The 2 on the lot were a white one and a black one. Todd Blickenstaff checked everywhere to see if they had what I wanted in a different color. He could not find exactly what I wanted that would be close to the Hagerstown area. He explained all that it would entail to have one shipped here and the extra charges that would occur. Needless to say I decided to choose the black model. While we were talking, I explained that being handicapped, I do not wash my car myself. He explained the poli sheild coverage and advised that because I was a returning customer, they would split the cost. This impressed me very much. In this day and age, not many companies go out of their way to make returning customers feel valued and welcome. Matt Hull did all the financing paperwork and he throughly explained every step of the process. Very professional but very helpful at the same time. Alex even helped me transfer all my belongings from the Highlander to the Rav 4. Everyone could not have been nicer. I will continue to bring my new Rav 4 back to Younger Toyota and will tell everyone about the quality of the product and the service. More

My wife drives a 2012 Highlander with just under 10K miles on it...Several months ago a plastic moulding on the roof blew off while driving at an unknown location. Knowing the 10K service was coming in miles on it...Several months ago a plastic moulding on the roof blew off while driving at an unknown location. Knowing the 10K service was coming in the future we decided to have both issues addressed at the same service. You ordered the part(s)...notified us they were in and we scheduled the appointment for 9-11-12. In oder for my wife (who has various serious health issues) not to have sit at the dealership and wait for completion... we brought the car in for the 1000AM appointment and returned to your dealership at 200PM....the car was not available until nearly 300PM... plus... we still had to return the following day for competion of the moulding install..I find that to be incedibly poor dervice and I politely told Jason of our concerns.....He apologized and explained that Tuesday had been a hectic day for the service department. To say the least.... we were not left with a very favorable impression of this service visit!!!!! Thank you for your time.....Mike Barnes More