Younger Toyota - Service Center

Jason was ready with my vehicle info and reason for visit when I arrived. Questions were readliy answered and with detail so as not to repeat or clarify the question. Vehicle ready when promised. when I arrived. Questions were readliy answered and with detail so as not to repeat or clarify the question. Vehicle ready when promised. More

The customer service given at Hagerstown dealership is great. I work with Jason N. all the time,he's honest,friendly and makes it easy to come in to Toyota and get work done. I will never take my van any great. I work with Jason N. all the time,he's honest,friendly and makes it easy to come in to Toyota and get work done. I will never take my van any where but to Toyota.Tthat who i trust. Thanks Tina Bennett More

Jason does a great job, always a pleasure to deal with! He is very professional and thorough. He always answers all questions that I have regarding my vehicle! He is very professional and thorough. He always answers all questions that I have regarding my vehicle! More

I was having my toyota corolla 30,000 mile service, when I arrived I was greeted and the service staff explained all they were going to do, as well as how much it would cost. It was completed in a timely ma I arrived I was greeted and the service staff explained all they were going to do, as well as how much it would cost. It was completed in a timely manner, and Ben again explained what they had done and the pricing, which was exactly what I was expecting. Overall a great experience. More

This was only a tire rotation and oil change. Dan is a knowlegeable professional who puts the customer at ease and makes the experience enjoyable. knowlegeable professional who puts the customer at ease and makes the experience enjoyable. More

Always have been treated very good when we needed service on our Avalon and Camry but was told that they didn't have time to wash the Avalon the day of service. This has also happened with our Camry. You on our Avalon and Camry but was told that they didn't have time to wash the Avalon the day of service. This has also happened with our Camry. You shouldn't tell a customer that a car wash is included if you don't actually do it. We just got back from a trip and it needed washed to get the bugs off!!!!! I ended up taking it to a car wash and doing it myself. That is the only complaint we have with your service department. More

Younger Toyota is by far the best dealership I've ever had to service my vehicle. 100,000 service was performed in very short time, and the vehicle was returned to me clean and washed. No unnecessary serv had to service my vehicle. 100,000 service was performed in very short time, and the vehicle was returned to me clean and washed. No unnecessary service was performed or even recommended. I have the utmost confidence that the staff at Younger Toyota are fair and extremely competent. More

Customer service is always friendly, but for the type of work I had done it could of been done in 20min, I waited for 1hr 30mins. Another irritating thing about the service dept. is that there is always som work I had done it could of been done in 20min, I waited for 1hr 30mins. Another irritating thing about the service dept. is that there is always something extra wrong with the my vehicle. I have family mechanic that i use for all of my service work because I could never afford your prices. I have him verify all of your suggestions for things that you say need to get done and in almost all occasion he tells me its not needed at this time. This makes me wonder about the integrity of your dealership. More

I was very satisfied with my first time at your dealership.I will surely return if I ever need my Venza serviced.The staff was very pleasent and polite.I have never been in a costomer waiting room dealership.I will surely return if I ever need my Venza serviced.The staff was very pleasent and polite.I have never been in a costomer waiting room that had so much to offer.I will return. Thanks for the great service. Carl Shafer-Cumberland Maryland. More

Jason does a great job explaining the service and the results. He discusses issues with me in detail and presents options. In addition he always gives me a heads up on the next service (when, what and co results. He discusses issues with me in detail and presents options. In addition he always gives me a heads up on the next service (when, what and cost) and makes the effort to go back and look to see what was previously serviced. He always greets me by name and has a good sense of humor. He always makes sure the customer WIFI is up, as he knows when I come in Im going to ask. Most important though is that he asks and then listens to any issues with the car and and answers my questions. Jason always provides a very positive and very customer centric experience. While this comment is about Jason, Please be aware that when Im waiting for service, and Louis Lee happens to see me he always comes over an greets me and asks how Im doing and asks about the car etc. I appreciate that he continues to recognize me as a current and future customer. More