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645 Reviews of Younger Toyota - Service Center
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June 15, 2012
I was told that I need new brake pads on the truck that I jsut purchased a few months ago from your store. I was told that it wasn't covered under the warrenty and I can't understand why such an expense occu jsut purchased a few months ago from your store. I was told that it wasn't covered under the warrenty and I can't understand why such an expense occurs so early in my ownership time of the truck. This is my fourth truck that I have purchased from Younger Toyota and this is the first time that this kind of expense has developed without you guys fixing it for free. I noticed the problem a week after I bought the truck, I brought it in and it was said too be fixed at no charge. I broiught it back a month later and said the problem still exhists. I was told that it would be at my expense. Secondly, I got an oil change and tire rotation this week which was great, no problems there. The custiomer service lady asked me if I wanted my truck washed, I said yes. A few minutes later she processed me through. I went to my truck and noticed that it hadn't been washed. These little things have me wondering if I should continue doing business with Younger Toyota. It's a shame because I've known Dave Carroll for quite awhile and I know that he stives to deliver 'top-notch' service. Unfortunately, the folks he has working for him seem to be dropping the ball. More
by Mark Clem
Employees Worked With
Not sure of the names
June 15, 2012
At Younger Toyota, I am always greeted with a friendly smile and treated respectfully and courteously. I look forward to oil changes!! Jason Neiderer even took the time to help me re-sync my phone in th smile and treated respectfully and courteously. I look forward to oil changes!! Jason Neiderer even took the time to help me re-sync my phone in the car. More
by newbymar
June 14, 2012
I am satisfied with the recent service on 6/13/12 of my 2010 Camry for oil change, tire rotation and checking other things and getting a good report my camry is GOOD! I have always asked for Rhonda Green 2010 Camry for oil change, tire rotation and checking other things and getting a good report my camry is GOOD! I have always asked for Rhonda Green-Stambaugh and she is GREAT!!! I have to say this because in my past experiences going to Younger for several years, the other guys are not as great as she is. She is always friendly, assisting with my questions, helpful in being knowledgeable of services that are needed. I like her very much as a service woman! She deserves an award! In other service experiences at Darcars and Younger Toyota service stations, I have noticed with steady observing how the service men approach many people, they tend not to be honest with a very long list of "needed services" they claim cars need this or that. This has happened to me and I have learned to hold it and go for second opinions! I believe this is a huge ripoff and I feel for the Elderly folks who believe them and end up paying huge amounts for services that may not be necessary or even not at all being done. I have a source who worked at Toyota service station as a mechanic, and stated many times the "needed services" are not even done or not even needed services AND ripping people off! I am cautious! HOW can TOYOTA do this to people for a huge profit when they already are profiting? More
by sangell
June 13, 2012
If I didn't have email, I would not have been Notified of my service needs. Oil was spilled inside motor compartment, I had to clean up. Power steering fluid was down, I had to fill. How can you check my service needs. Oil was spilled inside motor compartment, I had to clean up. Power steering fluid was down, I had to fill. How can you check brakes without topping off brake fluid? It also is down. as soon as I figure out how to remove the cap I will Top off. It's obvious with the dust on the motor cover, You didn't take a spark plug out to examine..? You just figured at 60,000 miles they needed replaced? Looks like the rain we had did the so called wash?.. What does this world class multi point inspection look at? It didn't work... When I left the dealership, my passenger side front headlight was OUT. I immediately replaced when I got home....Have receipt from advance auto for that purchase. Before I came for service I topped off my windshield washer fluid. you did not... I will remove one of the rear wheels this weekend to see if the drum was actually removed/cleaned. More
by d1252ws1
Employees Worked With
Roger Helman, Teresa Harbaugh
June 12, 2012
The workforce at Younger Toyota are honest and do not pressure the customers. It makes for a pleasant visit when you are car shopping or servicing your vehicle. Their follow up is outstanding as well. pressure the customers. It makes for a pleasant visit when you are car shopping or servicing your vehicle. Their follow up is outstanding as well. More
by jhf3avalon
June 09, 2012
Teresa was great. Very friendly and had me in and out in less than an hour. She has been my service rep several times and she been nothing but pleasant each time. less than an hour. She has been my service rep several times and she been nothing but pleasant each time. More
by emmert9
Employees Worked With
Emmert Bowers, Teresa Harbaugh
June 09, 2012
I just had service/support for some wheel locks that were on my Lexus RX 350. This was yesterday and I wanted to leave feedback. Rhonda was terrific. She is truly an asset to your organization. She is the ki on my Lexus RX 350. This was yesterday and I wanted to leave feedback. Rhonda was terrific. She is truly an asset to your organization. She is the kind of employee that will keep me coming back! More
by Chief1125
Employees Worked With
Rhonda Green - Stambaugh
June 07, 2012
Somewhat confused on the Toyota extra care program.I thought it was for the the life of the vehicle at no cost to me, and to find out it expires next month just only after two years of owning the vehicl thought it was for the the life of the vehicle at no cost to me, and to find out it expires next month just only after two years of owning the vehicle. More
by timb810
June 06, 2012
I had my oil changed and the mechanic found a burned out back light. The service rep asked if I wanted them to change the light. I said yes. Turns out it cost $34 in labor to change a $4 light bulb. I s back light. The service rep asked if I wanted them to change the light. I said yes. Turns out it cost $34 in labor to change a $4 light bulb. I should have asked the price first, but the service rep should have also mentioned that it would cost $34. More
by rbrat
Employees Worked With
Teresa Harbaugh
June 02, 2012
As always, the staff at Younger were exceptional. Between our two older Toyotas and my newer model, I visit the service department more than a few times a year. The staff is always friendly, helpful Between our two older Toyotas and my newer model, I visit the service department more than a few times a year. The staff is always friendly, helpful, and knowledgeable, and I always walk away feeling as though I have been treated fairly. More
by Tress
