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Younger Toyota - Service Center

Hagerstown, MD

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645 Reviews

645 Reviews of Younger Toyota - Service Center

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February 23, 2012

The service was very good. The service advisor was very friendly. He told me was the service will be completed and it was done in that time.Everyone that Younger was very friendly. More

by jntanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
February 22, 2012

I am very pleased with the customer service and quality of work received from Younger. The service representative and technicians are always courteous and professional, providing prompt and efficient custo More

by ampoole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason niederer
February 22, 2012

For me, my car is an extention of me. When it has a problem, I have a problem. She is over 200,000 miles young and is my constant companion. I depend on her for my work and my play. So, when I take More

by Joan Chapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Neiderer
February 21, 2012

I made an appointment with this dealership for my 55,000 mi. checkup and possible other items to be corrected and was told that my 2006 Highlander would need a recall on a module as well as some other thing More

by rethiess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereasa Harbaugh, Teresa Harbaugh
February 21, 2012

My vehicle, a 2001 Toyota Tundra, was part of a rear-crossmember recall. I went into the Younger Toyota dealership fully expecting to be treated as a burden to the service department. This was More

by llosregni
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Stambaugh
February 21, 2012

The reason WHY I was happy with the service I received was, Rhonda (this time) and Jason were very helpful and kept me informed about what was happening and how long they expected the work to take. Rhond More

by vsnyder421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Stembaugh and Jason Neiderer
February 17, 2012

I had an outstanding first time experience with Younger Toyota. I was promptly greeted, logged in to your data base, and my vehicle was taken back to the Body Shop for service (installation of new mud guar More

by jtoyster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda, Shawn?-Technician (Outstanding Customer Service)
February 16, 2012

Great experience-everything was done well.Friendly reception, work was completed in a timely manner and the checklist was helpful in knowing the entire service that was accomplished. More

by NorvalGJ
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
February 14, 2012

Easy to set up appointment, friendly greeting when delivering my car for service appointment. Good bagels. Service completed in timely manner, with complete explanation of services performed and chage More

by maysmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Harbaugh, Teresa Harbaugh
February 13, 2012

Every trip to Younger has been great! The lounge area, food and drinks are nice to have while waiting for the car. My only small complaint is that we have has our car there a few times now for service an More

by runkles03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 14, 2012 -

Younger Toyota responded

Thank you for completing the Dealer Rater Review. We value your comments. I apologize for the omission of a car wash during your last visit, and you are correct the weather was definitely a factor. I spoke with out Service Manager, Tony Curtis, and he asked that you call him next time you will be in the area so we may wash your car for you. Thank you again for your survey response. Rita Warchol Public Relations Administrator Younger Motor Cars --------------------------------------------------------------------------------

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