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645 Reviews of Younger Toyota - Service Center
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March 28, 2011
Overall experience was wonderful, everyone was very professional, having been with this dealer for years and bought cars since my kids were in high school, there were many personnel changes and the ser professional, having been with this dealer for years and bought cars since my kids were in high school, there were many personnel changes and the service is better than ever. There were a few things that needed some attention but was easily rectified by Jill, Mark and Dan who were very approachable, Thank you. More
by anne hewitt
Employees Worked With
Bill Merriman, Mark Duvall,Jill Shelby, Paul, Shannon, Dan Higgins, Dave, Carrol among others, Dave Carroll, Jill Fox
March 27, 2011
The Experence was definity more postive then my prevous visit. Jason was up front with everything and give me all the answers I was after. Jason was very friendly and give me a postive experience. The Serv visit. Jason was up front with everything and give me all the answers I was after. Jason was very friendly and give me a postive experience. The Service Department still needs work thogh which is why I would not Expose any of my friends to this dealership for service!!!!!! More
by blackbeauty
Employees Worked With
Jason Neiderer and Anthony Curtis
March 25, 2011
I have alway had very good service at hagerstown and can only give you a ver4y good report card. I have found that your prices are even better than other derlership in other states (Ga.) were the problem wa only give you a ver4y good report card. I have found that your prices are even better than other derlership in other states (Ga.) were the problem was first started, but time would not permit repaires then. Thank You! More
by gsellman
Employees Worked With
Jane
March 21, 2011
ROUTINE PREPAID SERVICE APPOINTMENT. I called on Friday and scheduled an appointment on Saturday for this routine service. since they were able to fit me in, I was very greatful. Once I got there, the ser and scheduled an appointment on Saturday for this routine service. since they were able to fit me in, I was very greatful. Once I got there, the servide personnel were courteous and efficient, getting me out of there in about an hour. More
by brawil
Employees Worked With
UNKNOWN SERVICE PERSONNEL
March 17, 2011
I recently brought my Tundra in to have the frame inspected for rust. Per the dealerhip the truck was found to be ok. So I took my truck to my local Mechaninc for a new timimg belt and Serpintene be inspected for rust. Per the dealerhip the truck was found to be ok. So I took my truck to my local Mechaninc for a new timimg belt and Serpintene belt. He has completed the work and advised me that the rust under my truck is extremely bad. So I would like to give you the oppurtunity to respond . If not I will take futher actions. I am very happy with the Toyota's I have had in the past and would still buy Toyata products at this time, my last truck was a 1990 and I drove it for 13 years before buying the Tundra. I would like to have the frame replaced as the truck is Paid off and I am not in the postion to buy a car at this time. I would appriciate a timely response before I pursue other options. Phone Number is 301-514-3591. Sara J Evans More
by SEvans
Employees Worked With
N_A
March 16, 2011
First service appt. for my new Toyota Tundra. Teresa was very nice and helpful. She knew I was a first time customer as I did not pull up to the service door. She told me in the future to pull right up to very nice and helpful. She knew I was a first time customer as I did not pull up to the service door. She told me in the future to pull right up to the door and they will open the door so I could pull into the service bay. More
by friley
Employees Worked With
Teresa, Teresa Harbaugh
March 12, 2011
I was impressed with Younger Toyota from the moment I drove onto the lot and asked an employee to direct me to the office I needed. He not only showed me the office building, he told me where and how to drove onto the lot and asked an employee to direct me to the office I needed. He not only showed me the office building, he told me where and how to drive my car into the service area. He even waited to be sure I drove the car to the right place. My service advisor was Rhonda Green. She was friendly and efficient as she wrote down information about my car and answered my questions. This was my first trip to Younger--my husband usually takes responsibility for our cars' maintaince. Rhonda showed me where I could wait for the car and also told me about their free transport service to any place in Hagerstown. The waiting area is large and quiet. There are magazines and several televisions and comfortable seats. Coffee, tea, hot chocolate, donuts and hotdogs were complimentary. I waited there until Rhonda let me know that my 2009 Camry needed a new water pump. She also gave me a time estimate. It would take about 3 hours so I took the transport service to the outlet mall. The lady who drove the van was friendly and gave me the number to call when I wanted to be picked up. When Rhonda called me to let me know the car was ready, I called for the van. The van driver arrived promptly and was again cheerful and friendly. I think both Rhonda and the lady who drives the van enjoy their work. When I returned, Rhonda was again friendly and efficient. She went over the work that was done and sent me to the check-0ut area. The check-out lady was also friendly and efficient. There I received a detailed print-out "Know your Vehicle" along with my invoice. I was glad to find that all the work needed was still under warranity. I did not meet the mechanics, but was happy to find my car had been kept clean. The car is operating well and the coolant is no longer low. I did not check "Great" for any category in which I felt I was not knowledgeable enough to make such a high assessment. I was very happy with the service I received at Younger Toyota and would not hesitate to continue to use their services. More
by Brenda Stanfield
Employees Worked With
Rhonda Green
March 11, 2011
Great service but forgot to recycle odometer warning. Have been using your service since 1990 and it has always been great. It is the reason we buy our car there. would love to have service records avail Have been using your service since 1990 and it has always been great. It is the reason we buy our car there. would love to have service records available online.Also would like Toyota financial to be paperless. More
by bkellermeyer
Employees Worked With
Therisa Harbaugh, Teresa Harbaugh
March 10, 2011
Younger Toyota has very nice and trustworthy people employed there. I have heard that if you go to some place for an oil change, they immediately find something wrong with you car and use the scare ta employed there. I have heard that if you go to some place for an oil change, they immediately find something wrong with you car and use the scare tactics to get you to pay for a new part. This doesn't happen at Younger Toyota. I am greeted by Ronda Green, my service manager, and she takes care of everything. I go inside and make myself at home. Younger has a coffee, sandwich bar with popcorn and other snakes. I really like the coffee bar. Thank you, Younger Toyota. Everyone is nice and very helpful. Your car is returned to you serviced, washed, and ready to go in a very timely manner. Kay Britt More
by RoxyHart
Employees Worked With
Ronda Green and lady at the billing desk
March 09, 2011
Perfectly satisfied with every aspect of my visit to Younger. Had a timing belt installed. Happy with the price. Great value. Honest service. Friendly personnel. Rita Mahoney is listed as the owner, Younger. Had a timing belt installed. Happy with the price. Great value. Honest service. Friendly personnel. Rita Mahoney is listed as the owner, however she willed me her 2006 Camry XLE when I bought her the 2011 Avalon Ltd. Could you put the SERVICE record in my name? Thanks. Regis Mahoney More
by regiboe
Employees Worked With
Bill Merryman
